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Battery X-Change
1630 Santiam Rd SE, Albany, OR 97321, United States
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Battery X-Change
Comments
Sa
Review №1

The people here were fast, friendly and professional. They had my batterynin stock and replaced it quickly and with no labor fee. Great place! The battery was a good price and has a great warranty.

Da
Review №2

Great service, would have left a better tip but the price of batteries has really gone up a lot from 6years ago.

Jo
Review №3

Great service.Fast and knowledgeable about information we needed as well.Sold old batteries.Service was greatDefinitely recommend this business!

Ja
Review №4

Staff was helpful.I needed a special type of battery and they knew what I needed. Not sure how often a female comes in to by a battery but I greatly appreciated the help.

Ma
Review №5

They were super nice and I was in and out in about 10 minutes. I didn’t notice there was a sign saying to stay in the car but shortly after getting out the car I saw it and got back in the car. During the entire time they were professional and polite.

Ma
Review №6

The employees are always friendly & have good knowledge of their product. Dont go anywhere else for batteries.

Jo
Review №7

Over the years I have purchased a number of batteries from the Albany Battery X-Change. The service experience has been okay and the product quality good enough. However, the last time I stopped to get two new batteries the service guy got mad at me for getting out of my car IN THE PARKING LOT without a mask on. I was informed that I could sit in my car with the windows open without a mask on, but not stand in the parking lot without a mask on. Ignoring the idiocy of that statement, the entire interaction was run, hostile and unprofessional.The service used to be okay, but it has clearly gone down. I highly recommend going to a more professional business.

Je
Review №8

Tested my battery for free. Sold me a reconditioned one for 34.99! Works great. You wont find a better deal anywhere else. Great customer service. Polite. Respectful. And it was nasty outside due to wildfire the day before. It was really smoky and hard to breathe outside. These guys worked in it all day. Still patient, still nice. Will definitely go there again.

Jo
Review №9

Great customer service, not bad pricing, clean atmosphere, speedy in and out.

Ta
Review №10

They were an awesome help for me today. Found the battery I needed quickly and at a very fair price and with a 6 month warranty. Would definitely recommend

Jo
Review №11

Quick, friendly, and Covid-attentive. The guys were awesome and got us back on our way in no time.

Da
Review №12

Fast those guys are good ask for alex

Ha
Review №13

They have what you need in the way of batteries at reasonable prices

Er
Review №14

These guys are the best. Id rate it 6/5 if I could. Car had been struggling on the turnover for a while with a 4-5 year old battery. Brought it in and they started off by trying to charge the battery for free for a few hours. When it wouldnt hold, they gave me an employer discount on a new battery. Super helpful all around. Keep it up, guys!

Ri
Review №15

It was great. Very accommodating and following great covid procedures.

Ja
Review №16

Great service, good people. If you need a battery, this is the place to go.

Ke
Review №17

Good honest place. I have been going there for years. Knowledgeable guys that wont steer you wrong.

jo
Review №18

Outstanding.

Ma
Review №19

So quick, kind, and knowledgeable. We only get batteries here. They replaced our car battery on the spot in less than 20 minutes and gave us a great deal, even with a small military discount.

Lo
Review №20

Bought me a new battery for my truck pretty reasonable. Great Manager They Have . The help could use a little tune up but the manager couldnt get any better honestly.!!!

Ad
Review №21

This place is awesome! They are so helpful and wont sell you anything you dont need. They hook up your car for FREE! I had Peter help me today and he is really great and knowledgeable. He tested my battery, starter and alternater! It is so nice to be able to go somewhere you can trust. Thank you Peter and Battery Exchange!

Ti
Review №22

Hector was extremely helpful. He worked fast and was super friendly. Thank you

Mo
Review №23

What a nice and helpful place. We came in with a battery issue. They gave us a loaner and charged ours over night. Ours proved to have failed so they installed a new one and off we went. Super fast and nice folks. Highly recommend them.

Je
Review №24

Reasonable prices and friendly staff, gracias Hector y Alex

TC
Review №25

Peter was very helpful and properly tested our battery for free. We were traveling from Canada this summer and had experienced a dead battery. Peter explained in detail why this condition had occured. I would highly recommend their services.Thank you for your complete honesty, and knowledgeable, friendly recommendations! Your help gave us piece of mind as we continued to travel!

Aj
Review №26

His other employer had a lot of nice things to say. I dont know if it was me or where I was standing at. I really dont know.

De
Review №27

I took a car there i was thinking of buying as i had concerns regarding the battery. They listened to my concerns which included more than just the battery and they tested and checked what they were able to as well as giving me expert advice on other vehicle issues. They were not pushy to sell me anything but gave honest straight forward information which helped me make a sound decision on buying a used car from a private party and they did this free of charge. Thank you battery exchange for going above and beyond for me.

Wi
Review №28

Great service. Very helpful. He decided that I didnt need to replace anything. Saved me money and let me know that I needed to look into alternative way to solve problem. Greatly appreciate the honesty.

Mi
Review №29

Guys are quick to hop in and help out with whatever charging troubles you have. They have knowledge and will apply it too. Great products and great prices. Thanks

Sa
Review №30

Checked my battery and starter for free. Didnt recommend either as I still had several hundred volts left on the battery and the starter didnt need to be fixed yet. He didnt charge anything for his te either. I appreciate honest service.

De
Review №31

Got a $34 battery last February 19th. Just now quit on me Id say I got my 30 bucks with.

Sh
Review №32

Pete is very knowledgeable and conscientious.Very professional. Not out for a sale that isnt the problem. They really wanted to make sure my battery was bad before selling me a new one. Had the new one in by the time I got back. Long story short I also had a bad starter.

Ro
Review №33

These guys are extremely honest, friendly,and they dont sell you something you dont need or want. prices are excellent, the manager Pete is very very helpful intelligent man. I send all of my stranded motorist from downtown to them because of the report and respect. they have always treated all of my personal family and customers the way I would like to be treated.

Je
Review №34

Quick, cordial service. Go to place for batteries.

Be
Review №35

Best customer service. Pete goes above and beyond. We are customers for life!

Mi
Review №36

We went in with a dead battery, the guy tested it, saw it was a Napa battery, instead of asking if we bought it or if it was in the car when we got it, he just turned us away instead of offering to help us with buying a new 1 or getting 1. So its a 4 star vs a 5. He was a great help testing it and assisting. But the quick to pass the buck sorta was annoying because we got the car used and the battery came with the car.

To
Review №37

These guys have great customer service helped me out a few times! I don’t give reviews or say this very often But this place has a 5star customer service for sure ask for peter this guy always has a smile on his face and genuinely loves helping people!

Da
Review №38

Hector saved me a whole lot of money and a trip to the shop! Great guys!

Ry
Review №39

We were in need of a battery..we drove over from corvallis and Peter was so helpful...like genuinely helpful..and you can tell he does it out of love and not for the money..he was honest with us and not just trying to make a SALE...he took care of us as if we had been customers there for years..quality service at its best...Id recommend anyone who needs their car looked at or in need of batteries and such thank you guys!

De
Review №40

Hector was Awesome! I will return for any and all my battery needs! I will also refer anyone I know!

Ma
Review №41

The staff is really great. Rare excellent customer service. The first place I go for batteries.

Ph
Review №42

Go here for batteries and great service, daughters car just needed post cleaned. NO CHARGE

Na
Review №43

Pete and Brian were amazing and patient with me as i didnt know the real issue with the vehicle. They took the time to test the battery,change out the wipers, cleaned the windshield and exchanged the battery all in a very timely manner. The customer service is second to none and the price is right. I would suggest these guys for any battery related reapairs and more.

An
Review №44

Very polite and gave me excellent service. They did a nice job and I was back on the road in no time. I would recommend this store to everyone.

ni
Review №45

This is the best place to buy car batteries.

Br
Review №46

Amazing guys. Would go back anytime I needed battery help.

Et
Review №47

Nice people

To
Review №48

Pete is the best. He is always super happy and polite and goes the extra mile to make sure he provides the best customer service.

Mi
Review №49

Hector seemed right on point

Gr
Review №50

Great place the manager / owner will do almost anything to help you and get you going

Pe
Review №51

High quality batteries without the high price tag. Free testing so its the perfect place to start.

Ro
Review №52

They were open and doing business.

Ma
Review №53

Great experience! Great product! Great people! Highly recommend

Jo
Review №54

Quick, professional service. I take all my vehicles here. Will continue to do so.

Ma
Review №55

The guys there were helpful and kind.

Ed
Review №56

I think these guys are trying hard but I think theyre trying hard to be slick they could not start a vehicle where is there a large charger jumper that I could start with a portable 600 cranking amp power box I do not recommend their service and that is a hard thing for me to say of American Business

Br
Review №57

Thank you guys for being so accommodating, my husband and I called last minute, & I really appreciated the friendliness and quick work!

Ar
Review №58

Fast, friendly, knowledgeable and no high pressure salesmanship. Real deal. Free electric check.

Ke
Review №59

Been here a couple times and always a great experience with outstanding customer service. We will always go here for or battery needs.

gd
Review №60

Pete was excellent, great service and very helpful, they did a great job, highly recommended!

Tr
Review №61

Loved their service and appreciated testing on my alternator and starter!

De
Review №62

Great service.

Le
Review №63

Pete is awesome. Takes good care of my vehicles every time

De
Review №64

Kind of hard to get to, and tricky to get a car in and out of there. Otherwise, fast, friendly service.

Ja
Review №65

Good staff . Good product s

Ro
Review №66

Convenient and honest

El
Review №67

Pete went beyond the call of duty to solve this little old ladys pickup truck battery problem efficiently and affordably. You can trust him. Thanks.

Ma
Review №68

They worked fast and were very nice. They replaced a bad battery in my wifes car.

Ci
Review №69

Great customer service and friendly staff

Ky
Review №70

Best customer service.

Ke
Review №71

Awesome people great prices

Ch
Review №72

Always good people there

De
Review №73

This is THE PLACE to get your battery taken care of.

Ma
Review №74

Exceptional service as always!

Ch
Review №75

Really good service.

Ge
Review №76

Very professional and courteous!

Be
Review №77

Super nice people.

Sc
Review №78

Very convienent

Da
Review №79

Helpful and friendly

Gr
Review №80

Always great service

St
Review №81

Amazing staff

tr
Review №82

Always amazing

Br
Review №83

Love this place

Na
Review №84

Quick and cost-effective

Ta
Review №85

Awesome service

jo
Review №86

Battery

Information
2 Photos
86 Comments
4.8 Rating
  • Address:1630 Santiam Rd SE, Albany, OR 97321, United States
  • Site:https://batteryxchange.com/
  • Phone:+1 541-967-7291
Categories
  • Auto repair shop
  • Auto parts store
  • Car battery store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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