user
Galvin Appliance
619 San Pablo Ave, Albany, CA 94706, United States
Appearance
Galvin Appliance
Comments
Su
Review №1

If you like appliance experts who actually know about appliances are honest and totally customer oriented (and not pushy unlike some appliance stores) as well as service people who can hook up your major appliances with their eyes closed, look to Galvin.

ju
Review №2

Knowledgeable, helpful, accommodating, efficient. Very pleasant purchasing experience!

Mi
Review №3

We were impressed from the first interaction. Our sales person printed off specs for 3 cooktops so we could make the comparison and we checked out Lowe’s, Best Buy and Airport Home Appliance. It was an easy decision based on our interaction with Galvan. Installer showed up on time, clearly knew what he was doing and was done an hour later. We will go back again!

Ge
Review №4

At Galvin Appliance, we found the Whirlpool refrigerator in the configuration and size that we needed. We met with Steve inside the shop and he researched the options, which were limited. However, he put us on waiting list for one, and happily, he called few weeks later and said it arrived! Richard and his assistant expertly removed the old refrigerator and installed the new one despite the challenges of our home’s narrow doorways. I couldn’t be happier with Galvin Appliance and would recommend to others.

Mi
Review №5

When I needed a new refrigerator, my friends recommended Galvin Appliance. My experience proved them right. Excellent selection and friendly service in the store. Superior delivery and installation by Cesar and son. I’m delighted.

Wa
Review №6

Excellent service, reasonable prices, and quality appliances.Warren Debenham

Te
Review №7

I am totally satisfied with my purchase of a refrigerator from Galvin Appliance. They had the product I was looking for, in the color I wanted, and the price was reasonable. Special recognition should go to their in-house delivery staff who were professional, courteous, and well trained in the performance of the installation. Excellent service. I will be purchasing more appliances from Galvin, in the future.

Jo
Review №8

I went here in search of a counter-depth refrigerator, after Home Depot informed me the one I bought wouldnt be installed as promised; 2-1/2 month delay! Mr. Robinson waited in me at Galvin and was most informative, helpful and was able to find the refrigerator I wanted (to be delivered in June). He had a 7.5 cubic refrigerator for $499, that will take care of my needs until the new one is delivered Galvins has stoves, microwaves, refrigerators and I spotted a washer too. For a good small business, I was favorably impressed with service and selection.

Bi
Review №9

I bought all new kitchen appliances and washer dryer. Galvin was great. First I went there and decided on what kitchen appliances I wanted. I checked the prices with big box stores (Home Depot, Costco, etc.) wherever I could find the same model. The prices were comparable except in one case when Home Depot had a one week sale. But it wasnt the model I wanted in any case. Galvin insisted that somebody come out and measure my spaces. That was free. The install was done without a hitch. Oh they are having a little bit of trouble getting some appliances because of the pandemic, but I think that probably affects everyone. The only thing that I had trouble with was the garbage disposal. Apparently they got a whole batch of bad ones. They cheerfully refunded my money and I picked one up at Home Depot. The last time I bought appliances it was at Sears (remember them?). Sears totally incompetent, I had to tell them how to install a washer dryer. Working with Galvin was a real treat.

Ma
Review №10

Eric and the whole Galvin team really came through when I needed it! Their excellent service step-by-step turned a your company killed my dishwasher problem into a flawless victory. They really delivered the excellent local store experience our customer demanded. It really made a big difference and cleared up all the trouble that home depot and lowes caused when we tried them.

Sh
Review №11

I had an excellent experience both with my sales rep Steve, the delivery men who came, and the washing machine that has brightened my day!

Ra
Review №12

Helpful staff, decent selection. Galvin has been our primary appliance store for years. Its not the most stylish store on the inside, but the staff is friendly and helpful and pays you attention. So much nicer than the local big box stores, though their prices can be better than Galvin. But considering how much we use these appliances, the cost per use difference is negligible so I am happy to pay for decent service. Installation is thoughtful too.

Da
Review №13

Great service. Been using Galvin Appliance for more than 30 years. Not the cheapest, just the best.

Pa
Review №14

Over the years, have purchased two dishwashers, two fridges, and a dryer from Galvin. Great customer service. Great products. And the satisfaction of giving business to a small business instead of a big box.

Je
Review №15

Have used Galvin many times. Local business that supports their clients. Good people.

Ni
Review №16

I worked with Steve who patiently answered all my questions and concerns. I found our relationship to be friendly, professional and informative. Steve responded to me quickly and he was a pleasure to work with. And the prices here seemed better than other places. I would highly recommend Galvin.

Ro
Review №17

We got excellent service from Galvins when we needed a difficult to obtain built-in oven. They always deliver! And their price was reasonable.Excellent customer service, and appliances at a reasonable price - who could ask for more? Well always use Galvins for our appliance needs.

Ro
Review №18

The rudest salesman I have ever dealt with. That man should be fired. I will NEVER do business with Galvon Appliances again.I called because I could not get ahold of the service person or my 91 year old mother and wasn’t sure the appointment took place. All I got was accusations and blame because I missed the phone call from the service person.What a nasty rude man.

Je
Review №19

Every aspect of purchasing an appliance here was top notch!

Ba
Review №20

Wanted to replace my fridge at a challenging time. Because of the pandemic slowing down production and availability, there were no refrigerators available meeting my specs. Ordered in Nov 2020 with $100 down. Patiently waited while still receiving updates from my sales contact, Steve. My refrigerator finally arrived before mid March and the delivery/install was smooth and efficient. Galvin understands the importance of good delivery people and staying in touch!

Li
Review №21

A friend recommended Galvins for new appliances, and I am so glad she did! The whole process was completely smooth....they had exactly what we were looking for, at the price we wanted. The delivery was on time, and every single person was friendly and knew what they were doing. In a time when so much seems so difficult...this was a complete joy! Thank you!

Sa
Review №22

Delivery was on time, efficient and the quality of the purchase was excellent.

M
Review №23

Steve is great! Very helpful and on target. Got us our new range hood in record time and looking forward to many years of good service from it. Have dealt with Galvin in the past, and the same good quality is still there. Thanks for your great service and expertise!

Jo
Review №24

Knowledgeable, helpful sales staff, with prompt, careful installation. Whats not to like?

Ro
Review №25

They’re good people at Galvin. I think most if not all our major kitchen appliances came from Galvin. Great customer service before and after the sale.

Mi
Review №26

Great company. Fantastic Service. Very kind and helpful receptionist. They were quick to help and find me the appliance I needed and scheduling the install!

He
Review №27

Excellent service, from sales to delivery. Support local businesses!

Ly
Review №28

Galvin Appliance always has come through for my needs. They have high quality products. They frequently can match Home Depot sales because it is the manufacture that is giving the prices. Their customer service is great, they know their products and are helpful with advise, delivery, installation and removing old appliances. Great service!

Ma
Review №29

I recently bought several items and I am happy with all of them.The service was excellent!Before finishing the transaction they made sure I was completely satisfied.Will definitely recommend them.

ky
Review №30

Galvin has always been a good store for us over the years. When our last dryer recently broke down, we called Galvin and they took care of everything including the delivery and installation of the new one and the removal of the old machine. We recommend this store to our local community.

Mi
Review №31

Always go there for any appliances. It might cost you $100 more than the big box stores or online, but at least you walk out feeling confident about your purchase. Very knowledgeable staff, not pushy at all! One stop shopping!

or
Review №32

Always a straightforward purchase and professional delivery. As a contractor, I always recommend Galvin appliance over any other appliance store. When I come on a job and hear about the nightmares of deliveries, and lack of customer service from the big box store with the orange sign, or other large local retailers, I just smile and say: that wouldn’t happen if you called Galvin Appliance.

Ri
Review №33

After searching for a kitchen range hood on a discount, I went to Galvins website since we had purchased a refrigerator from them. I purchased a nice model and had it installed by someone through Galvin. Everything worked out fine.

Te
Review №34

Moved to a new place and needed a refrigerator that could meet unique size specs. Tried all the big box stores but most couldn’t or wouldn’t help much. Called Steve at Galvin Appliance and he gave me called me with options after doing some research. My new fridge fits perfectly, was within budget, and was delivered 3 times faster than box stores so we couldn’t be happier!

Su
Review №35

I have bought several appliances from Galvin Appliance, mainly because I like to support indi appliance retailers and also because they know what theyre talking about and you can get someone on the phone! I bought a Bosch dishwasher from Galvin at a time when Bosch was closed and so no retailers had dishwashers coming in.Galvin received and delivered my dishwasher sooner than the big box stores had their in stock dates posted by. The delivery fee was reasonable, and they brought it upstairs. Couldnt ask for anything more! Will definitely buy my next major appliance from Galvin.

La
Review №36

Limited appliance in stock, less than courteous salesperson

No
Review №37

Great W/D at competitive price, in-home delivery and install - Galvin was recommended by a friend and I will do the same.

Bo
Review №38

Finding the right dishwasher and purchasing it through Galvin could not have gone more smoothly. Steve is straight knowledgable, forward, followed-up as promised. Every step in the process worked smoothly, including delivery and installation. Should we need another appliance Galvin will be my first call.

Ch
Review №39

The people at Galvin were fantastic when I needed a new washer. Very professional and informative and really helpful and friendly.

Wi
Review №40

No frills store, good selection, knowledgeable staff. Weve shopped appliances here for 4 decades.

Sh
Review №41

I have been very pleased with the service from Galvin Appliance. They answered all of my questions over the phone and did not pressure me to purchase anything. Once I decided to move forward with the purchase, the process was really smooth. I had to get the appliance delivered due to the size. The delivery was prompt and the delivery persons were very professional. All in all, my experience with them was excellent!

Ju
Review №42

Great business and highly recommend. I needed a freezer and they had just the right one at a good price and it was delivered the same day. Much better service than the box stores. Did it all over the phone with one person!

Ka
Review №43

Im very pleased with my experience with Galvin. They found the range I wanted at a great price. When they inspected it they found a minute scratch on the handle and ordered a new one to be installed once received. I dont know that I would have noticed the scratch myself but they really looked it over and proactively took action.

K
Review №44

I bought a GE washing machine from Galvin Appliance. I did it all by phone with Steve sending me links to some possible choices. The delivery guys were amazing. They picked up the machine using straps and carried it up the stairs to the house and then down my narrow and bent basement stairs. They were kind and helpful. Ive always been happy with Galvins products and service.

Su
Review №45

We now have used Galvin Appliance for both our refrigerator and washer/dryer. We have had zero problems with the machines. The buying process is easy. I trust their recommendations and the brands they carry.Not going anywhere else for my household appliances.

Ya
Review №46

Quality! Pure quality! AND reasonable prices!

Th
Review №47

Galvin Appliances is a locally owned small business. The personal service is exceptional. Its one thing to identify the product you want; its a totally different experience when the product is delivered and installed. The men who brought my large refrigerator and removed the old one were exceptional in their care and knowledge in the installation and removal. In all my years, no other dealer provided such professional service.

Vi
Review №48

Attentive staff, they know their stuff. walks you through all the features, pros & cons, etc. we have bought all our appliances here for 20 years. can also help with service/repairs. forget the big box stores, support local business!

Ak
Review №49

Great experience with Galvin. We needed a new freezer. Ordered through Sears, but when delivery date arrived, they did not have it and could not tell us when they would. Galvin came through - NOT a scam. Great service!

Sh
Review №50

I love Galvin Appliance. We’ve bought multiple appliances for our house and have recommended them to numerous clients. Ask for Don. He’s the best!

x
Review №51

Steve was incredibly helpful! Gotta say that first I went to a big box store. I bought a washer and dryer and it got delayed a week. Then the delivery got delayed 6 weeks which was unacceptable. I immediately canceled the BB order and decided to keep my money local. I remembered Galvins and called. Steve found me a nicer washer dryer set- at the same price and got it to me in a week. Now they will be my first go to. THANKS!

Cu
Review №52

Steve was a great salesperson. I called about a stovetop, he did some research as I requested, and found me the right solution. Hes knowledgeable, very friendly and customer service oriented. Thanks very much! He promised me three weeks, and delivered in two! Over-delivering? Fantastic.

Ro
Review №53

Warm upon entry, knowledgeable of appliances very friendly

Lo
Review №54

No pressure sales person, fast reliable service

Yi
Review №55

Ive been buying appliances from Galvins for years. Why? Becausetheir customer service cannot be beat. The sales associates are professionals in their field, and they research into any questions one might have. They make the whole process easy, and that gives me relief ;-)

Na
Review №56

After waiting for months for my appliance order from Lowes -- and them not even answering their phones! -- I cancelled it and ordered from Galvins. It might have cost more, but they had what I needed in stock and delivery was prompt. Plus, I like supporting a local business!

Te
Review №57

Responsive. No pressure to buy the most expensive. Very helpful. Took my old microwave. Everyone was so helpful. Highly recommend. You dont get this service buying online. (I know from past experience.)

Bo
Review №58

Very responsive to my broken dishwasher and noisy refrigerator needs. Tammy was great at scheduling and guys showed up on time and kept me informed on what was going on. Ive used Galvin sever times and had the same reliable service.

Er
Review №59

Friendly professional service....who could ask for more. Steves customer service is outstanding!It is great to shop locally. The prices are totally fair. Best of all, it is NOT a big box store. Thank you!

Ri
Review №60

Our family has gone to Gavin many times over more than 30 years. They always are helpful, really know their stuff, and their service of appliances is excellent. I wouldnt go anywhere else.

Al
Review №61

I bought my washer and dryer combo from Galvin because of their personalized service. When I had problems with my dryer Galvin took an active, and ultimately successful, role in helping to resolve my issue.

Ro
Review №62

Most Wonderful staff & shopping experience ~ delivery team was great ~ thank you to the entire team.

De
Review №63

Steve was informative on the phone. Arrangements for delivery were simple to arrange and reliable.Very much appreciated the service and how easy it was to arrange my purchase.

Re
Review №64

I called Galvin Appliance on Monday to see about an upright freezer. By Friday I had one. Beautiful freezer, terrific service, and the delivery team was complying with all the social distancing requirements. I couldnt be more pleased.

Mi
Review №65

Great Service ... SHOP LOCAL !

Ch
Review №66

Galvin is great place to buy from. The people who work there have tons of experience and they are very helpful. We have been buying there for 30 or more years. Chris

Sh
Review №67

Steve helped with information about refrigerators, dishwashers, washing machines and dryers. He provided suggestions, measurements and capacities over the phone. He emailed me model numbers and I checked reviews online. I ordered from Steve who scheduled delivery meeting our schedule. Delivery was as wonderful as the customer service. Galvin has always been my go-to for appliances and they are local!

Sa
Review №68

We came to Galvin through a recommendation from a neighbor. We had a great experience with both buying and delivery: everyone was helpful. We especially appreciated Kens patience, experience, and good humor. They have fewer, better choices than the big box stores because theyve already weeded out those stoves with dicey reliability or inadequate company support. Our stove was reasonably priced and a good choice for us. I would definitely return to Galvins in the future and recommend the store highly. (Addition – it’s a couple of years later, and the stove is still working great. we came back and Don helped us replace our old refrigerator. He knew all the options and was able to show us exactly the one that would work for us.)

Da
Review №69

We need a new refrigerator (dont ask) quickly and it had to fit into a small space. Galvin had a model that worked. The sales people were a pleasure to work with, the advice I got was sage, and the delivery crew was prompt and efficient. Couldnt ask for more. THANKS!

Br
Review №70

Great people!Great service!

Gu
Review №71

We were helped in the showroom by Steve. He was knowledgable and attentive to our needs. It was apparent that he intended to get us what we wanted rather than simply upsell us into something more expensive. He was a magician in producing the refrigerator we selected a month before the factory said it would be ready. Delivery was on time and professional. Richard and his assistant left no evidence of moving this heavy machine through our house. I will not hesitate to patronize Galvin Appliance in the future.

Th
Review №72

I received excellent, attentive service from Steve McDonald. He answered all my questions thoroughly and made my washer/dryer purchase process seamless. The installation was on time and quickly accomplished.

Lo
Review №73

Overall experience was good. Ran into some issues during the install of our new dishwasher

Is
Review №74

Excellent (and gently humorous!) staff member assisted us with finding a new dishwasher. He was upfront about costs and benefits, and patient with our questions. They sent an excellent person to install the dishwasher and take the old one away. All in all, a professional, personable experience.

Do
Review №75

The person we dealt with about a replacement for our gas range was very helpful. It was delivered and installed as per stated.

Ch
Review №76

Friendly knowledgeable staff. Quality products. No pressure. Up front pricing. Timely delivery and installation done right and I got a great deal that surpassed the big box stores. What’s not to like.

N
Review №77

Our experience with Galvins was altogether positive. Steve McDonald, our sales rep was knowledgeable, honest and, entertaining. We thoroughly enjoyed dealing with him. Alex and his helper showed up promptly on the appointed date and time for installation and were as speedy as they were efficient. AND . . . were pleased with our Bosch dishwasher: almost eerily quiet and does a yeomans job of scrubbing dishes, pots, and pans to a super-clean finish. - Way to go Galvins!

La
Review №78

Excellent customer service, in addition to the quality appliance. Due to a change in our schedule, they were able to successfully deliver our refrigerator the same day I called. Cant thank them enough!!

Ca
Review №79

We have used Galvin’s twice. We are COMLETELY satisfied. They are honest and watch out for your dollars. Refreshing that is not just about the sale.And a special call-out to Ken. It is nice too work with sales people that take the time to help you make the best decisions. Thank you, Ken.

Ca
Review №80

Im so glad this place exists. Friendly, knowledgeable people answer your questions. If you have to talk with them multiple times because you have more questions, the same person helps you, so you dont have to re-explain everything. Its a small store but they can order what you want. And when my tenant trashed the brand-new stove in my recently remodeled rental, Ken and his colleagues went out of their way, swiftly ordering a replacement and getting it delivered on time by their friendly, efficient delivery guys.

Di
Review №81

We like purchasing our appliances locally at Galvins. Its not a big box store but an independently owned shop where employees know their products. Weve always had excellent experiences when repairs were needed; they helped direct us to the right people. It may be a little more expensive than a big box store but we feel it is fully worth it.

La
Review №82

Great store with knowledgeable staff. Recently I needed a compact refrigerator with no freezer and specific dimensions. Online stores were useless — search results kept coming back with models with freezers no matter how many ways I rewrote the query. The folks at Galvin immediately knew what companies had the type I needed and got the order placed within minutes and delivered within days! Have always bought all our large appliances here over the years, and now will also buy the smaller ones here too!

Am
Review №83

From start to finish these folks are great. I love supporting a local business. Id return in a heartbeat!

Jo
Review №84

We have purchased several appliances from Galvin (washer, dryer, and stove). The sales people are straightforward and helpful. The rates for delivery, installation, and removal of the replaced appliance are quite reasonable. When our refrigerator needs replacing, Galvin is where well go.

An
Review №85

I had read positive reviews on Yelp and went there without considering others as I wanted a vendor I could trust for the long term. The salespeople were ready and available, presenting a variety of options. I was less than impressed, however, with the backup materials and pricing I received in the store, and in follow up inquiry. I believe the cost was comparable to what I would get at another specialty store, and perhaps a tad bit higher than the box stores. Quick, speedy and efficient delivery. Purchased an extended service contract and hoping they continue with the same readiness and efficiency.

Su
Review №86

It was a very tight fit, but Galvin Appliance helped me find the perfect machine....with the hope that it will last 25 years!! Thank you Constance.

Kr
Review №87

Dont buy at Galvin just to support a locally-owned business, buy from them because their service is exceptional. There is no comparison between the knowledge and training their salespeople have versus a big box store, nor the caliber of their service staff. Go there because they care about the job they do and stand behind their work.

Ja
Review №88

They had several of the refrigerators that I was interested in. Since they also do repairs I felt their recommendations were especially valued. Their delivery was punctual and the men delivering the refrigerator were personable and professional. Highly recommended.

Ki
Review №89

Galvin gave me just what is missing from the big box stores--a knowledgeable salesperson who knows the stock. I got great advice on what dishwasher and range would suit my cooking style. You could search online, but buying an appliance without ever touching the controls and opening the doors is quite a leap of faith. At Galvin, I was also able to see the models judge them in person, a lot stronger position for making an important purchase.

Ra
Review №90

One of the best retail experience ever. I wouldnt buy a appliance from anyone but Galvin. From my sales person Connie to the lovely men who delivered.,it was not only easy but an actual pleasure.

ca
Review №91

We have used Galvin Appliance for many years. Washing machine and freezer were our last purchases. The people are very friendly. I even bought the washing machine over the phone. Dallas has a grrod crew working for him.

Yo
Review №92

After attempting to buy a fridge from a big box that managed to keep me waiting for 2 weeks only to deliver something that wouldnt fit (despite several reassurances from the sales-person that it would), I wandered into the place my family have been buying appliances for 2 generations. Service is still personal, knowledgeable, efficient and friendly. Delivery was fast, tidy, and disturbingly efficient (considering my driveway), and the product fits, works, and looks good. No fuss, no call centers in Siberia, no drama. I dont know why I even tried the other way.

ll
Review №93

Its great to deal with a small local store. They were able to grant an unusual request (due to disability) and Im very appreciative of that. I think they carry very good products as well.

Ju
Review №94

Still giving the personalized service I experienced in the 70s. Very knowledgeable staff. Im loyal to this store.

Jo
Review №95

I did a lot of research into where to buy my new appliances. And also visited 6 bay area appliance stores/outlets. Galvin Appliance and Steve who helped me was by far the most up front and clear help-not selling me on stuff-listening and answering my questions. the professional quality carried through to my delivery and installation. all garbage and packaging gone-great new appliances.

Gi
Review №96

We have bought our appliances from Galvins since 1985. They have high quality products and deliver excellent services -- great communication, follow-up if there is a problem, and products are delivered quickly and in good shape. If you want an installer, they refer customers to Davids Appliance Installation. David is excellent -- communicates well, is on time and quickly does the work. Galvins makes the whole process a pleasure.

Jo
Review №97

Wonderful service from the team at Galvin when I needed repair work on my fridge AND when I had to buy a new one. Its IMPORTANT to support small, local businesses. I would not have received the level of attention and care if I had gone to a Mega-Appliance-Hardware store. Keep shopping Main Street! Thank you, Galvin for dozens of years of good service.

St
Review №98

Good selection, knowledgable staff, and a local business!

Da
Review №99

Helpful and knowledgeable staff! Friendly and extremely competent delivery service. Bought both a fridge as well as washer/dryer here. Very happy with my experience

Je
Review №100

Knowledgeable, helpful staff and high quality appliances that you can see in person before purchasing. I try to buy everything I need at Galvin!

Information
16 Photos
100 Comments
4.9 Rating
  • Address:619 San Pablo Ave, Albany, CA 94706, United States
  • Site:http://galvinappliance.com/index.php
  • Phone:+1 510-527-2244
Categories
  • Appliance store
  • Appliance repair service
  • Refrigerator store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations