Really good work had a fender bender and these guys got it in fast and out in a timely manner.

My car was taken here through my insurance and it was a good experience. They were all really nice and helpful when it came to my many questions. Basically, the staff was professional and updated me and the insurance very quickly.

Within less than 24 hours of having my car towed to Collision Pros, I had an estimate and subsequent total of my vehicle. Not only did I have a three page itemized list, but they contacted my insurance immediately. They were fast, professional and will definitely use them if I have any body shop needs. They are fantastic.

Unfortunately I have been to this shop a couple of times, very professional. Fixed the Armada beautifully.

Really good people great work on all vehicles but the work on classic or antiques are exquisite

This was the first time Ive had to bring a vehicle in to get any kind of repairs done to it. I hit a coyote that did a ton of damage cosmetically to my car and collision pros made it look good as new, you cant tell anything happened.They kept me informed every step of the way, making me aware of new problems they found and new timelines of when the repairs would be finished and it ended up being finished a couple of days early than the final timeline given.Very professional and friendly service.

I absolutely love collision pros! They have helped me and do amazing Quality work. All of their staff is extremely professional and caring. I will keep going back and if i could give them ten stars ⭐️ I would! They keep you informed and are very attentive. Thank you guys for everything. I appreciate you!!!

Great customer service, and best of all quality workmanship. Communication every step of the way, its no wonder USAA chooses them as a preferred shop in Alamogordo. Keep it up Collision Pros!

I had my windshield done here, excellent work! I was so impressed with the clarity of my new windshield I had my other vehicles windshields replaced here as well. They also fixed my air conditioning super fast, as if it was nothing. They also helped me diagnose a fuse issue I couldnt figure out. Excellent service, highly recommend.

Collision Pros has the best customer service Ive experienced at any business in Alamogordo! They have a clean, professional facility and go above and beyond to take care of your needs. For example, the tech working on my vehicle noticed an inoperable brake light and replaced it for free, even though it had no correlation to why the car was in the shop to begin with. I highly recommend this place!

Great customer service, great turn-around time for a back-end replacement, and even detailed my car inside and out for me before giving me my car back. Definitely plan on going here again if I need any more work done.

I have used CPI on several occasions after getting hit 3 times in Alamogordo. This last time my 2018 Cadillac XTS had rear bumper damage, the service was great Victor did a vere good job of explaining everything and the quality of the work has always been EXCELLENT. If in fact there is an issue they will work with you to get it resolved..Thank You CPI..give Victor in the front office a raise..keep up the good work..

Great place friendly staff and they handle all the paperwork for insurance claims.

Guy was very rude, he didnt try helping me out. he said he would call for parts price never called me back. poor customer service.

Had been told by a lot of people in town to not take my car to this business because they had messed up their cars by doing cheap repairs. Brought my car in to just get estimates done for insurance repairs and two months after I brought my car to them to start estimates they still hadnt done the estimate. I called a few times a week the first month asking for updates and had been told originally the estimate was done then later told they hadnt even started them. They then asked me if I could price the parts for them and send them all the prices for the broken parts. I highly recommend you taking your car somewhere else. My insurance even called and couldnt get the estimate from them and so insurance had me just take photos myself and send them to them directly since this business couldnt even do that.

I couldnt be happier with Victor and staff down at Collision Pros, for the fantastic and timely job on my vehicle repairs. Better than new, thank you all.

Top notch service. The repair was done thoroughly and properly. The timeline they quoted was right on the mark. They even walked me through the shop when I asked about some of the equipment they use. Excellent customer service as well. They remembered my name, and were always ready for me when I arrived.

Sergio is very friendly and wants to give your vehicle awesome service

Scam. Bad service, scam your insurance.

They made my banged up cherry mustang look like new again. Matched the red paint perfect! The customer service is what really makes this place so successful. Thank you for helping me! My car looks like her beautiful self again. :)

Great customer service! Pleased with the work that was done on my vehicle. When there was a miscommunication on expectations, they were fast to resolve it without a fuss. I would use them again and recommend them.

Should be called Collision Amateurs

Great Service, very prompt and courteous.

Quality and professional service.👍

The staff was extremely, nice helpful, professional and kept me updated through the process.

They were very rude and disrespectful. They refused to send to paperwork we needed my insurance company after several times of asking. When they didnt want to talk to us we had our insurance agent call, she was cussed out and laughed at. Not to mention they took a month to finish my car and when I got it back the hood was put on incorrectly. We called several times to speak to the owner about our issues and our calls were never returned. I highly DO NOT reccomend them!

Quick efficient. Excellent workmanship, copetative pricicg

Cost was twice what they quoted me and took three weeks to complete (they said it would only take one). Work was ok, but its kind of a moot point after the cost/delays. Would have taken vehicle somewhere else if I would have known how long it would take them. It just a bumper replacement.

Told me a chekc engine light was nothing and it would turn off, turns out it was a sensor that was rusted from water damage and will be a total of 4k to fix. Good body work though,ask if they can use oem parts for replacement in advance

Smooth process. USAA preferred shop. Accurate time and cost estimates

Best body shop in Alamogordo

Friendly staff and very professional!

Rudy was great very organized professional and had my quote ready by the end of the day made process so much easier with our busy schedule thanks guys..

Friendly and professional staff.The car took a longer to repair then expected .The repair work looked amazing. Bonus they washed, vacuumed and armor oiled my tires.

I went in to get hail damage fixed. The body work was great! Couldnt even tell there was any previous dents. They didnt have to paint anything. Where they fall short is in the finishing details. They had to take apart some of the interior and some of the black exterior detail and they didnt put it back together securely or with much care. I took it back but still am a little disappointed. Where they took off the black plastic wheel well guards looks like they pryed it off with a screw driver so there are scratches and inside they got grease on my light gray interior. :( I only had the car for 2 months when the hail storm hit, so to get it back and its not perfect is a bummer. As an added suggestion, they should really start doing a walk around with the customers before they release the cars.

Broke more than they fixed. I tell my friends you want to get ripped of. Go

They worked quick to get my SUV repaired.

Good body shop and great service

Car returned after 18 days with a part missing. It has now been 23 days and part is still missing.

Knowledge staff and friendly service.

Very good work..excellent service

My love works there

Lets just say they steal things from inside ur vehicle then proceed to lie about it... had a friend who went here also and said it looked like they had lunch in his truck... horrible! Go to body masters!

Stay away go to Cruces or El paso trust me my story is too long to write it.

Waited twice as long as expected without my car. They originally said 3 days but then took over a week and never called me to update me on anything. I had to pry the info out of them.