This place reminds me of the old days of a local guy. Because they are the local guys, with the personal touch. Always trust their guidance.
Been going here for about 20 years. Solid work, honest, and they always go the extra mile for their customers. Chris and his crew at German Auto Service are good people, and will take care of your automotive needs.
Great experienceSomeone who actually cares about the customer.Called looking for some information on an older vehicle Im restoring myself because the BMW dealerships just dont have this type of experience with older vehicles like the E36. Robbie called me back 3 times after our first call with more information regardless if he was going to earn any money or not. Keep doing your thing Robbie.Thanks
Tired of blowing money at BMW and waiting for long appointments. German Auto Services have taken care of my 550 twice now. Awesome work, great service.
Great auto shop. Finished work faster than they anticipated. Fair prices.They took time to answer my questions and give feedback about the condition of the engine. They even took time to show the parts they replaced.
I went in with a bad headlamp... The amazing mechanic disassembled the part to fix it, instead of having me buy the expensive replacement.... he did it all in a moments notice and for free. I expected to pay for it and for at least an hour of service. It was really warming to be treated so well, especially considering all that’s going on with the world right now.Impeccable service!!!!! I’ve found my permanent mechanic. I have an E60 chassis BMW.
Very thorough and knowledgeable. An overall good feeling when walking into the establishment. Felt very comfortable with them performing services on my vehicle.
Great place to take your imported vehicle. Excellent customer service.
Great service many years.
The owner really do care about his clients. I took my car in for a check engine light. He was very helpful. Long story short, he found out the check engine light is actually going to cost me more than $4000 to fix it so instead of charging me $500 for the checkup, he only charged me $246. That little gesture was really appreciated. Thanks.
I have been taking my cars to German Auto for years. Even my non-German cars. Their work is beyond reproach. They are honest and skilled and incredibly patient. They take the time to diagnose an issue fully rather than just throwing parts at a problem. The best.
Came in with a check engine light came out with a complete diagnosis highlighting my problems. Didn’t pressure me, just informed me of the issue and how I could go about it. Very friendly and trustworthy
They did a basic maintenance. The car is running just fine and to prove this I went on a 200 mile run from Alameda to halfmoon bay down to Santa Cruz and back to Alameda.
Went for bulb change and they did it quick And generously done. This was my second visit there and they’re honest and good people.
German Auto Service in Alameda are honest people. I bring my Benz to this shop for service and they treat me like what customer should be treated. 2 days ago my key wont work. Technician Tyler help me and Jim. They are awesome!!! Ty
Team of stand-up reliable guys. Took my car in because the brake lights were out-- fixed it in 20 minutes at no charge. Kind and professional. Such a pleasant experience!
I recently purchased a used BMW X5. After a short period of time I discovered that there was an oil leak. It turned out to the leak was very hard to find. Chris and Ali were persistent in finding the leak, worked with me on my schedule, provided courtesy drop off to my office when I left the car at the shop. They were always responsive to my phone calls and took time to explain the situation at every step of the way.I would thoroughly recommend German Auto service to anyone with a BMW.
Great local, family run shop. Honest and friendly.
The best from miles around. Cant go wrong.
German Auto Service maintains my Mercedes SL55 AMG, my SLK and my BMW convertible. Chris and his team are professional right down to customer interaction and the layout of the shop...you could eat off the floors. When they quote a price, thats it. When they diagnose a problem, its clear they have their customer in mind first. Ive been in the shop and have watched countless customers walk out the door, happy with their service excellence. Having lived in 4 countries and 10 states, always with German vehicles, I know German Auto Service as the best of the best! Thanks Chris.
Decades in business and an excellent reputation.
Too pricey