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FedEx Office Print & Ship Center
322 E Exchange St, Akron, OH 44304, United States
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FedEx Office Print & Ship Center
Comments
Be
Review №1

Barry was AMAZING. Customer Service was the best. It is hard to find people that will help you and he is top shelf. Highly recommend.

Je
Review №2

I received great service! Barry went the extra mile to assist me. I will recommend this location to all my friends and coworkers

Su
Review №3

I had amazing support helping me achieve the vision I had for my project under a tight time constraint. Attention to detail and service were top notch. Barry and the rest of the team helped every customer with the same patience, respect and expertise. I love this location!

Jo
Review №4

Barry was extremely helpful. He even showed us some options the Fed Ex offers that we did not know existed. Will be back for sure.

Di
Review №5

Great staff. Always helpful and very professional.

Jo
Review №6

This place is terrible. Slow as hell just for one label.

wi
Review №7

Slow and unfriendly avoid if possible.

Mo
Review №8

I had an amazing experience every time I visited this location, great staff and very helpful.

To
Review №9

Waited for a hour just to speak to someone. 2 employees working and the bald one wasn’t even supporting customers. Horrible service!

Li
Review №10

Dont ship fedex. Your package will never reach its destination. They also steal whats inside.

Do
Review №11

2 seniors just chilling talking about sports or whatever and they cant accept att routers to return to att bc they cant print the receipt. Big pile of routers in the background. Just add it to the pile bro. F the receipt.

Ri
Review №12

Great staff always kind makes me as a customer feel like family

Ch
Review №13

Serena was so helpful and friendly. I had Uverse equipment to return and she took great care of us. Plenty of parking and a friendly staff

An
Review №14

Ive only ever had good experiences here. Very helpful and knowledgeable. Most recent great experience was with Chris who worked with me for almost an hour on my portfolio getting it just right after it was messed up when sending it to them. Above and beyond what he needed to do!

Ka
Review №15

I was on a tight deadline and needed to have a project printed and overnighted to a customer in Wisconsin. Scott, Michael and the team at FedEx worked with my deadline and displayed some of the best customer service Ive ever experienced. They went above and beyond to ensure the project got to its destination. I will be a frequent customer! Thank you all!

Oh
Review №16

Edit2 years later. I came across my own review, and my opinion has not changed. They still deserve 5 stars.Original review.Compare to USPS at Wolfledge, this place is far better. Customer service here is just simply at much higher level. Price is also reasonable too.

#K
Review №17

My Dad loves doing business here when hes away from his office

Sh
Review №18

One of the best fedex locations I have been to.

Co
Review №19

Late on Saturday with a line of people. Ron did a great job taking care of everyone all by himself. Well done sir!

st
Review №20

Line out the door? Ten waiting in line

Ch
Review №21

FedEx has always been a great place to print my custom business invoices and business flyers. Would definitely recommend FedEx to small businesses that need any office needs

Ad
Review №22

Always use this location as my drop off from my online sales and everyone is so polite and quick to help!

Ro
Review №23

Im disappointed in FedEx. A week ago, I sent my mom in new jersey (zone 2) a 15 lb package WITH packing for $22. I was floored at this cost n excited to tell my friends to use FedEx instead of the post office. So today I go in to the same store and ship my mother-in-law who lives down in Belleville ohio (same state-zone 1) a 10 lb package and IT COST ME ALMOST $40! How can they justify this? If my car wasnt in the shop I would have happily driven this package 1 n 1/2 hours away to her house myself and still had change leftover from gas $.

Vl
Review №24

I was incredibly nervous prior to my arrival at this location. There were many African Americans roaming the area and it seemed like a bad part of town. Regardless, I entered into the beautifully air-conditioned environment and was promptly greeted by Iman; a small foreign girl. She was incredibly helpful about what packages could be shipped and the different types of shipping. She is the reason I will always use FedEx for my shipping needs! Keep up the good work!!!

Ca
Review №25

Great place, I wont go anywhere else, the self serve section is always stocked and clean, and the associates are polite but also gives you your privacy. Couldnt imagine ever going somewhere else 🖒🖒🖒

Ly
Review №26

Customer service was awful. The individual who was helping me (Christopher) made was in a foul mood, made me feel like and inconvenience and kept cursing under his breath. It took him a long time to go through the process even though it was a simple saddle stitch book. Finally, he did not communicate well and never gave my flashdrives back. I had to make a special trip out of my way to get my flashdrives(the has all my schoolwork on them) back. Very unhappy and frustrated with the service here.

Da
Review №27

Very helpful staff! I had no idea what I was doing, and the workers helped me with no hesitation!

Ki
Review №28

Service was terrific. Picked up a package put on hold at the center. Josh was very helpful.

Ro
Review №29

Friend by one of a kind pooping hot spots At the U

Co
Review №30

This place has all your lamination needs. Posters, newspaper, etc. From time to time I like to dial them and say, “Hey!!! Fire up that laminator machine. Get it hot and ready because I will be there in 20 mins”.I’m obsessed with laminating. I wish I was committing lamination right now.

Er
Review №31

The manager is an idiot. i asked her to print the 1040 page of my tax return off a jump drive (1 page) but she charged me for 33 pages because, it was to difficult to seperate! sorry, but no, it isnt. all she needed to do was preview the the file and find the page that said 1040 on it, and select to print only that page. unforntunately, i had somewhere to go in a limited amount of time because i would have loved to not pay $5.99 for a copy, but arguing with idiots takes alot longer than it does with normal people because of all the explaining required for their limited mental capacity, and im sure she would have kept saying my simple task was impossible for her to complete. once more for emphasis- the manager is a complete moron.

st
Review №32

Never seem to have a bad experience here..Been stopping here since it was Kinkos then Fedex-Kinkos... now FedEx-Office..Only thing I dont like is having to get prepaid cards for the self-serve machines.

Er
Review №33

Attempted to print some documents and ship a box from Fedex, an old familiar haunt from my UA days. It doesnt appear theyve cleaned it since I was an undergrad some twenty years ago. I needed a flash drive, after hunting around the displays an employee, Iman helped me purchase one as they were located behind the counter. I then successfully printed a few documents at the self service copiers, even finding a Fedex store card in the kiosk and returning it to the counter. Then my quick errand hit a speed bump from which it would not recover. I was in line at the shipping desk behind just one couple. They were attempting unsuccessfully to ship international. Iman, the young clerk was flustered and asked for help from her colleagues several times. As the line lengthen and time slipped by, Iman continued to struggle and now three colleagues stood idly talking. Finally, Jason, a store manager, attempted to help Iman a bit but not enough to resolve the issue and serve the next customer, me. Realizing that I wasnt going to be served in a timely manner I left the store. I will not return and recommend others to avoid this store. It is near the university and perhaps low customer service is sufficient for that target market.

Ke
Review №34

The staff was very attentive and professional; they made sure i got everything i needed and that i didnt pay a penny more than i needed to. The establishment was clean and there were no mosquitoes.

Sa
Review №35

In and out in 5 minutes. Shipped two packages. Excellent service.

Ca
Review №36

I was treated horrible by Chris and Micheal the manager who even threatened me. I called corporate hoping that something could be done to how I was treated and nothing was done. Its sad that people can get away with treating customers horrible. Im still very disturbed I will never go in there again.

Ma
Review №37

Quick and conveniently located staff is great at helping

Ri
Review №38

Always courteous, professional service.

Ch
Review №39

Useless. Lousy service and ignorant, codescending employees. I got what I needed done elsewhere.

To
Review №40

Friendly and helpful stuff here.

Na
Review №41

Manager kind and courteous to employees and customers

Do
Review №42

They okay with me every time i go they always help all you got to do is just open your mouth and ask them for some help

Su
Review №43

Fast and courteous service.

Ai
Review №44

Courteous and friendly employee

Au
Review №45

Morgan was great!

Je
Review №46

Awesome service

sa
Review №47

6 people in line. Staff do not care and do whatever they think it’s priority in the back

Information
12 Photos
47 Comments
4.2 Rating
  • Address:322 E Exchange St, Akron, OH 44304, United States
  • Site:https://local.fedex.com/en-us/oh/akron/office-1202/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT
  • Phone:+1 330-376-2679
Categories
  • Shipping and mailing service
  • Business center
  • Fax service
  • Office supply store
  • Packaging supply store
  • Passport photo processor
  • Poster store
  • Print shop
  • Promotional products supplier
  • Sign shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
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