This place was great. We had Chuck Miller as our sales person. He was excellent. Didn’t waste our time. He listened to what we wanted talked to the right people and we were driving off the lot within 2 hours. He was also able to find us good financing with not the best credit. Highly recommend him!!

Keith helped me so much! I needed a car I could afford and rely on and he worked hard to find the best fit for me! While test driving he showed me tons of safety features my car had and answered all of my questions. I was so happy with the whole experience I decided to buy the one he picked for me. I absolutely love my 2021 Honda Civic ❤️ Thank you so much!

My husband and I are amazed on how incredible the customer service is. We can’t wait to receive our brand new car. We’re definitely very happy with the team there. Would definitely recommend. Thank you so much for y’all’s time and patience. Also Liz is amazing would recommend her 100% if looking into buying a car. She’s the best!

I had a very poor experience at this dealership 3 years ago with first an incredibly rude manager who advised I had no idea what I was talking about when I said I was looking for an Accord Coupe (Honda has never made a 2-door Accord.), and then a clearly clueless sales person.Fast forward to 2021 - I nearly did not go back based on that experience but was looking for a model and trim level other dealerships in the area did not have. So I held my nose and went back. Lucky for me, salesperson Gina was at work that day and single-handedly renewed my opinion of this dealership. She was professional, knowledgeable, and quickly got me into the vehicle I sought. I would absolutely work with Gina again and recommend her to others.

Just wanted to give a shout-out to the team at Great Lakes Honda! I worked with Ashley and Keith yesterday - from the first phone to call Ashley to getting keys in my hand to my Civic, these guys were awesome!!! I sold my truck the day before and I also work from home, so I had no way to make it in to the dealership yesterday. Ashley, Keith, and my finance guy (I can’t remember his name, I’m sorry) didn’t even bat an eye! These guys know customer service and got my deal done without having to interrupt my work schedule or have me worry about finding a way to the dealership! I know remote deals aren’t easy, but you guys made it look effortless and I’m very happy! Thank you Ashley, Keith, and Mr. Finance Guy! I LOVE my car!

Lynn Snoderly was the ABSOLUTE best sale rep Ive ever had! Made this the easiest buying experience Ive ever had as well... not just car buying! I HIGHLY recommend Great Lakes Honda and see Lynn!!!

Kristy Rice is the best!!! She made everything so painless for me, even as a first time buyer. Kristy spent quite a bit of time with me to introduce me to all of the new features in my 2021 Civic EX Hatchback, and even took the time to set everything up for me. Thank you for all of your time and effort!

The people are really friendly and their Finance division is great to do business with. The showroom is well organized, clean, shows a great selection, and is laid out nicely. One of the best parts about this dealership is how community minded they are. Theyre very active in the local chambers of commerce and value relationships.

Chuck was an amazing salesman who made the process easy and effortless. I highly recommend seeing him for your future investments!

I can’t recommend this dealership enough. I shopped around a lot and no one offered the value or courteous service that Great Lakes Honda provided. Thank you for all that you do and showing your customers care and respect during these difficult times of car shortages.

The buying process was extremely easy and their vehicles are priced well! Sales consultant Elisabeth Price was very helpful and knowledgeable. She made the process feel like there was no pressure.

This dealership went above and beyond my expectations for a dealership, handled everything over the phone was kept informed every step of the process by Tony in finance, Julie the office and I believe Alesha.I can not praise this place enough. They made sure I had enough gas to get back home,scheduled service on my Kia at my convenience. Thank you.

The atmosphere at Great Lakes is open, bright, clean, and welcoming. Everyone we spoke to was courteous and helpful. Our sales consultant Jason was really good about listening to and answering our questions and addressing our concerns. With his help we were able to purchase our new Honda. Jason has also been available to take our calls with those inevitable questions we have had since we got car home.

I bought my third Honda last Saturday and Sarah did an amazing job getting me the best deal for my trade in. I was able to purchase a brand new 2021 Honda Accord! She is the best sales consultant I’ve ever met and she is such a wonderful person! I recommend her to everyone as well as Great Lakes Honda!

Mike Gresham is an awesome salesman. When my original car did not arrive Mike found another vehicle within minutes which was better than my first choice. He showed me all the bells and whistles of the car with ease. Im very happy with my 2022 Honda CRV!!

Wonderful experience from start to finish. Excellent patience while we narrowed down our choices. And as busy as it was at that time with more than a couple dozen customers, we felt focused on as if we were the only ones there! Super job to all the staff at Great Lakes Honda, but especially Gina!

Sales r good, parts r amazing but service just rude? why have an attitude? how do such people even get a job? definitely not friendly… at least try and act friendly. you know that literally ruins my day, im just a customer trying to get an oil change. next time i want better service

Keith was fantastic and answered any questions I had with full detail and was very knowledgeable. He was kind, personable, went above and beyond, and was extremely helpful. The staff at Great Lakes Honda was fantastic, and I would definitely recommend them!

This place has really gone above and beyond for me from a customer service perspective. There was an issue I was experiencing and they dropped everything to make sure it was corrected and that I was happy. I have purchased 2 vehicles and leased 1 and definitely intend on going back. Awesome selection and prices. I highly recommend Great Lakes. You will not be disappointed.

I got a Honda civic 2022. Jessica helped me and it was quick and easy! Great service and I got free surface protection and many other benefits! 10/10 recommended

This is my 2nd time buying a car from Keith & he has been spectacular both times! He’s very helpful when it comes to financing & going over all the features of the cars & just in general. I’m very happy with my CR-V as it’s exactly what I was wanting. 100% recommend Keith to anyone looking for a car & will definitely be back in a few years to hopefully buy my next car with him! Thank you ☺️

I recently purchased a 22 Honda civic from great Lakes Honda my sales person was BG Bidur who was nice and most educated salesperson about car and Technology and really helpful and I will Recommendation BG him for best salesperson and thank you Great Lakes Honda and BG

Keith is a nice person to work with, but like all other sales agents in any dealerships, I could see the sales agents are trying to judge the customers either based on their looks or the way they talk. I would suggest the dealerships to train the sales reps to relive in themselves, be enthusiastic whether or not the customer will buy the car, treat the customers with dignity and keep them comfortable and engaged rather than trying to judge their buying probability. Got a car from the dealership of my choice, but did not get any discounts or any service specials, whereas many other dealerships give dealer discounts, free lifelong oil change services, or other limited maintenance services for free. I paid the amount at the listing price with no discounts or anything but I had to buy everything else, and no service offerings after the car is sold. After I took the car home, I felt I paid few extra thousands, but atleast I got the car of my choice during this high demand time for cars due to chips shortage. I have follow up calls from the dealership for my satisfaction which makes me feel good, but this is too early to give feedback for a just bought car. I hope this follow up continues for couple of months either weekly or biweekly and really addresses any concerns if any from the customers perspective. I wanted to give 5 ratings, but also wanted to be honest from my heart, so giving 4, since 4.5 is not an option. After all there is always room for improvement.

My sales person was great! Very personable and friendly. She got me a great deal on my 2021 Civic. I never felt any pressure or that “used car salesmen” vibe. Highly recommend this place.

Generally I don’t leave bad reviews... but. Go to Serra Honda if you need your car serviced, friend. They’re a lot nicer to deal with. I’ve avoided taking my Civic here for maintenance for years because I have a bad experience at this service department every time and just did again. It’s still stupid expensive, but if you need a Honda dealership, Serra Honda’s service dept’s customer service blows Great Lakes‘ out of the water. Never had a bad experience with them. Only went with Great Lakes this time because Serra was booked and I needed “expert” eyes to check my car out (turned out to be a giant waste of $150 and a negative experience anyway). Go figure. 2 stars only because buying my car here wasn’t awful; their sales team was nice.

They took the joy out of getting a new car. They added many products I did not ask for. This raised the purchase price $6000. I had most removed but some products were put on before I could stop the process. I was told my payment didn’t change much. I was offered 1000. to just keep them after many hours of being at the dealership. Bottom line they are not transparent and watch every added cost! Finance was rude when asked for explanation. I lost hours of work and no one even said sorry like my time was invaluable. I will be contacting Honda corporate so be very careful of the scam. I was told they do this to every car they sell!!!

Was a great experience, Gina Baldino,was knowledgeable, answered all my questi on, and second thoughts I had, she would explain again,was upfront about pricing(so not back and forth about pricing) close estimate to what was needed as down payment.Friendly and was willing to set up the components of car. Everything that was being done to car time frame was given and stuck to it.whole process took about 21/2 hrs. Everyone that helped with buying process was courtesy and fast.

Thank you Lynn!! You always take care of me!!

A very neat & clean place to do business. The dealership is very well stocked. I have used their service department in the past and they always score very high with regard to whatever they repair & fix. Staff all around are courteous and not overbearing. Buying a new car was easy, I did my homework before arriving at the car dealership. They processed the paperwork quickly and had the car inspected and prepped for delivery within a very short period of time. It was a very pleasant experience indeed.

Had a wonderful purchase experience at this dealership. Sara, Jessica, and Johhny were all very personable and helpful. Many thanks to Jessica for all she did. I would recommend this dealership to others.

Originally leased a Honda Civic through Great Lakes Honda, now 6 years later on my 3rd car and a happy owner of the 2021 Honda Accord Sport SE. Love the car, love the people. Service is top notch, everyone is friendly, experienced and trustworthy. Ive been with Ford and BMW and personally I wont go back. Honda as always brings value and quality to the mix. Big shout out to Marcus at the dealership and his assistant for all their help this weekend! Thank you both! Love the car and the newly suggested sonic grey color!

Chuck was very helpful and answered all of questions. Very great place to purchase a vehicle.

I had a great experience at Great Lakes Honda! Tony in the financial department was efficient and quick! It was so nice not sitting around for hours! Definitely recommend!!

Lynn Snoderly was so helpful and to the point! She went out of her way to make sure we got the best deal. Nothing but wonderful things from Great Lakes Honda!

I’ve never had a better car buying experience! I originally was going to go with a Kia but after visiting three different Kia dealerships and being offered completely different numbers each time, I decided to go with Honda. Best decision I could have made. Everyone was beyond friendly and the entire process went smoothly. I will forever recommend anyone to Great Lakes Honda!

BG was awesome to deal with in making the purchase of a used SUV as easy and quick as possible. Since I was coming from 2 hours away, he sent me photos of the car and did a Facetime session so I can see things in greater detail. This gave me the confidence I needed to make the trip to Akron. He even obliged to my request of the vehicle being washed when I arrived so I could inspect the black exterior for imperfections (which there were none!). I was in and out in under 2 hours from test drive to final paperwork. Thanks BG, really appreciate it!

If I could rate a 0, I would. This is the WORST dealership I have ever encountered. I have tried to get a hold of several departments over the years for various reasons, left messages, called several times in a day with absolutely no response. I can’t get anyone to call me back!! They will sell you a vehicle and then wash their hands of you, no customer service. Do not go here!

Was down on my luck till I met chuck Miller and the finance department went the extra mile to get me in a brand new car off the showroom floor I honestly did not think I was going to get a car I just got a new promotion at work and now I can travel to my job sites thanks to chuck Miller made me feel like family and help me get the best deal possible Im definitely. glad I went there

Great communication, friendly, no pressure and great prices on quality cars. Best experience I have had purchasing a used car. They go above and beyond other dealers to make sure everything is perfect.

Amazing customer service, went above and beyond to help me into a new lease! Lynn was amazing to work with as well as everyone involved. 10 out of 10! Would recommend to any friend or family.

Customer service was wonderful, they worked with my credit to get me financed. I highly recommend them

Chuck Miller helped me purchase my first new car. Perfect car for me and my children. His customer service was beyond what I expected walking in. He found the perfect fit within my budget! 10/10 would recommend!

Marcus was absolutely AMAZING!!! I really appreciate all the time and work he put into getting me financed and getting me into a vehicle.. Marcus went above and beyond and now has a customer for life!!!

Recently purchased a 2022 civic sport here and couldn’t be happier with the service I received. Jason made the process easy and pleasant! If you’re in the area and want a Honda, go here!

THIS PLACE DOES NOT TRY TO HELP THE CUSTOMER.This dealership and employee is a disgrace to Honda. Was trying to find a part on a car, Ron who I talked too said he had no pics of the part, no sizes, nothing. All he had was a part number? Said he had been working there for 10 years + and couldnt even go in the back and find a catalog or google the part at all and find the info I was looking for, no. All he said was I had the part number, you can look it up yourself but Im not doing that worst service Ive ever had. When I can go to Oreillys and get the more info on a part from them, theyll even google anything you need to know if they dont have the info. THIS PLACE DOES NOT TRY TO HELP THE CUSTOMER.Thanks Ron for all your useless help. I get more info out of a Feeling Lucky Google Search than you, and if you dont know what that is google it

This was by far the best car buying experience I’ve ever had. Gina is amazing- she’s patient, very knowledgeable and she helped me find a reliable car within my budget.

I was happy with my purchase, the process while at the dealership went well. My salesperson BG was excellent. Johnny in finance did great. But there was one thing. A week later, I was contacted by my salesperson saying they needed my account number on the vehicle I traded. The next day I stopped in and gave it to Johnny in finance. A day or two later, I was called again by my salesperson for the account number. I explained that I already gave it to Johnny. So while outside painting yesterday, I get a disturbing unprofessional call from Ashley (about what else? The account number). Right away she is talking at me with no pause. Shes telling me account number that I gave my salesperson was wrong... I trying to simply say that Johnny in finance should have the correct number, but I cant because she wouldnt stop talking. I say to her, you guys need to work on the communication piece over there. Well that did it! She proceeds to lecture me, not listen to me at all. I finally told her, you need to chill the hell out. She goes in further about how she doesnt have to payoff the balance on the vehicle I traded... So I hope the call was recorded for quality assurance, because it needs to be heard. For the record cc Mr. Lake, communication there does need to be addressed.

Large dealership with ample inventory, convenient to Route 8. Siad put me in exactly the car I was looking for, even with the current vehicle shortage (2021).

Great selection of cars! made me and my girlfriend very comfortable while there considering we kept them there almost 3 hours after they closed. our sales rep mike took care of everything we needed and got me a great deal for my trade-in. left the lot with a brand new car!

Gerrell Jones was extremely knowledgeable, helpful and patient with our car leasing experience! We recommend him and Great Lakes Honda.

My wife and I came in looking to get out of our CR-V lease a little earlier than expected. Our salesman, Keith Eberhardt, was phenomenal and so helpful throughout the entire process. He had a new Pilot pulled up and waiting for us before we arrived. Keith kept the process quick and simple and was very understanding of our needs. The managers, finance manager and the rest of the staff was extremely friendly. If you’re looking for a vehicle go see Keith, he’ll take care of you! We’ll definitely be back for our next vehicle.

First time working with Great Lakes Honda. Very professional, personable, and helpful staff. My wife and I enjoyed being assisted by Gerrell and Bryce from sales and definitely recommend both of them! Hopefully we left a good story for them by playing Rock, Paper, Scissors for the sale! Thanks so much for getting me driving!

I bought two vehicles from here, paid one off. Second one bumper to bumper warranty. Tire pressure sensor went out which was covered and they told me they cant fix it I have to take it to another dealership. Said they dont work on my type of car which is an Acura. Made by Honda same parts. After going back and forth for 2 days an Acura dealership Sarah Acura finally fixed it for me. Out of pity. Why sell me a car and warranty and then tell me you cant work on that car? And to top it off I called the number on my warranty papers the guy said I had to send them money sounded like a straight scammer no way was he getting my credit card number.

The fellow who waited on me was extremely gracious and helpful. Im having a couple issues with my CRV that make me question whether i will keep it.The employee who waited on me should be commended. He gave me his full attention..

See Gerrell Jones at Great Lakes Honda! He was personable, kind and knowledgable. We had a great experience with him!

First time buyer from Great Lakes Honda and couldnt be more happier. Extremely friendly customer service. Quick response times. Huge inventory and very helpful. I drove three hours away to pick up my car. In the process I got three miles away from dealership and the car I was driving there broke down. After buying the other car they were helpful and let me use tools to fix my car after business hours. Two days later they called me to check up on me to see if I made it home that night. You dont get that kind of service nowhere. I will be back for sure.

My experience there was great. When I was ready to get a car Beth and her manger worked hard to get me approved. Not only did they get me approved they got me approved for a 2021! And I love it! My kids love it! Everyone was friendly and nice! I would definitely recommend them to people. Thank you Great Lakes Honda

TO helped me out so much. He worked with me and came out with a car that fitted my budget and went above and beyond. Took my junker and gave me a diamond, if anyone needs anything from here, I can’t recommend TO enough.

Gerrel was great to work with. He really was patient and strived to get us the best deal possible.

Excellent experience working with these folks. I got an excellent price for a nice used vehicle. Both the salesman, Keith, and the finance guy, Carlos, were friendly, fielded any questions I had, and not pushy at all. The dealership is out of state (which was new experience for me) and both guided me through the process. Could not recommend more.

Gina was awesome and helped me find my dream car!

This has been the worst customer service I have ever experienced. Not just at any dealership but at any place I have ever done business at. I picked out a car and had an appointment to pick it up. When I get there they told me that they sold that one but that they have another one but I can’t drive it off the lot during my test drive because it doesn’t have a lot of gas… they only gave me one key for the car and they said they would mail the registration to me. Two months and counting and never got another key or registration. After continued calls I am told that the guy who sold me the car wrote down the milage wrong… and that I am the one who now has to call Honda to get my registration? I will never get another car from them again. Bad experience all the way around.

Awesome staff! Was in and out of there with my new car so fast. The entire process went smooth and was a great overall experience.

Thank U Great Lakes Honda, & Mr. Mark Brown...Zoom -Zoom Is A Heck Of A RIDE !!!! I LOVE HIM 💙

We had a wonderful experience with Great Lakes Honda. We had a very friendly team and felt no pressure from the dealership.

Second purchase at Great Lakes Honda and they made the process very easy. Prices were very good and each step was made easy. No surprises when It came time to sign the papers.

Had a wonderful experience at this Great Lakes Honda! I worked with Lynn & also had a few conversations with Bill & Anthony! They gave me a great deal. I would recommend going here to purchase a new car!

Very wonderful car buying experience. Everyone was professional, nice, and helpful. Jasmine did an awesome job!

This is a modified review meaning the first review was a one star, let me explain.. I originally came to great lakes honda to purchase a vehicle after test driving it. We recently got my daughter a car from there and it turned out to be a great vehicle. Due to some unusual circumstances, and slight miscommunication, the vehicle I tested was no longer available. I was immediately contacted by the GM who went way above and beyond to rectify a frustrating situation. He was very accommodating and even kept contact with me through his entire out of state vacation to make sure I got the car I wanted and needed. In the end he, along with one of the sales reps, was able to get me into an equally nice if not better car than the original one I was purchasing and at a lower price. Its amazing to see the dedication that the employees at GLH all seem to have, that can be a rare thing. I work third shift and so I operate weird hours of the night and my late night questions about inventory availability were always answered immediately. Im very thankful to everyone at Great Lakes Honda for helping to get things sorted out and get my family and I into safe and reliable cars. I look forward to doing future business with them and referring friends / family.

My car buying experience went very smoothly here, the employees were very nice and professional. They were willing to work with me to finance my car on my own, even while in college.

Beth Shai Stoney and Colin are an amazing team! Everything went so smoothly. This is my 9th purchase of a car.This was my best experience. I appreciate the time and personal attention and the teamwork at Great Lakes Honda. I absolutely would have never considered buying a Honda Vehicle if it was not for Beth Locke. The time and attention that Stoney spent with the Bank was Absolutely Above Average. Beth Made me a Believer in Honda and I will probably stick with Beth for the rest of my life for Car Purchases. She is Honest reliable and real. Shai definitely showed me that all young people are not nuts, and that there are young men that know how to be respectful, work hard, and be a true gentleman. Shai at age 24 or 25 knows the value of how to dress very professional in the sales environment, and be very well spoken about the product he is selling. Stoney was very knowledgeable in the available inventory and a dependable safe affordable SUV for me. Stoney in a amazing motivational, very supportive supervisor for his team. Colin was very personable and very knowledgeable with all the paperwork policies procedures and warranties.Teamwork makes the dream work and the Team that worked with me over exceeded my expectations.Thank YOU Beth Shai Stoney and Colin! I will be back in 3 years for my Candy Apple Red Pilot or something Big and Beautiful. I am truly grateful for the kindness and blessings I received on 8-28-2021!Oh and even Rod or Rob in Service was great helping me to purchase accessories I wanted for my key’s and new car!!!!AAAA++++ it’s the Grade I give the Team at Great Lakes Honda In Akron Ohio.

Excellent sales experience with Chuck Miller. Would recommend him to anyone wanting a new vehicle. Very satisfied customer

We are extremely pleased to recommend Great Lakes Honda to all our friends and family. From Ashley in internet sales, Nathan in sales to John in finance, our experience was great. Awesome facility with friendly staff, they and GM Gavin Lake made our leasing experience a pleasant one. Very professional and friendly dealership with great prices. Brian and Fran Chadwick

I just leased a 2020 Honda Civic - Sport from Kim OQuinn last week. The entire experience with her was very transparent from start to finish. She was able to beat all other Honda dealers deals as well as answer any and all of the questions I had regarding the vehicle. I would go back to Kim for my next lease or car purchase!

Got pre-approved to buy a car. Went 2 hours before closing and no one said a word to us. Was able to sit in the vehicle on the show room floor and walk around the lot to look at cars we were interested in. Was at the dealership for 40 minutes and no one talked to us. Had several employees walk past us as we were sitting in the vehicle and as we were walking around it. Ended up getting fed up with the rudeness and left.

Great Lakes Honda in Akron is a very professional and helpful team. Keith Eberhardt helped myself to get the 2021 Honda CR-V and I am very satisfied with the service.

My Fiancee and I went in to look at a certified pre-owned Honda Civic and our salesperson Gerrell was awesome to work with. He worked with us finding the right vehicle for us. We thank you and we also thank the managers and Carlos for getting the deal done! Thanks guys!

Very professional and straightforward. Only knock was because I had to wait a good bit, but it was a Saturday & everybody and their brother seemed to be looking for a new vehicle. I left with what I felt was a fair deal for both sides

It was a good day but a long one. I in up there all day and half the night. But ever body was very nice and patient. Even me the sale respective was very nice and even Mr. Stone.

Kevin is an amazing salesman! He made us feel like we were in good hands!

Friendly and knowledgeable staff, good prices. Drove my new car home few hours after walking into dealership.

If youre looking for a Honda in northeastern Ohio, look no further than Great Lakes Honda. Their willingness to put you in your desired vehicle for a great price is unsurpassed. I used to cringe thinking about going through the process to buy a new car, but Great Lakes has, rightfully, gained my trust and I will use them for all future car purchases. Thanks Marcus, Alex and John for making purchasing a car easy!!

Took vehicle for air conditioning issue. Was told upfront that Honda has warrentied air condensor for 10 years and it sounds most likely the issue and it would not be a charge.A few hours later received call that ita a bad compressor seal and Honda wouldnt warrenty that part and repair would cost $1800. He also stated there is a $232 charge if I dont do the repair.After telling him no to the repair, he stated the coolant should last 6 months to 1 year. I paid the paid the $231 b.s. fee only to have the air hot like a heater. They are liers&crooks, stay away from great lakes honda. Also, why would honda not warranry a failed ac compresser? Beware because this is going to be a issue on Civics, mine is a 2017. All they care about is taking your money and nothing about the cutsomer.

Fantastic experience, great deal, no pressure sales!

Great place to get your car. Very happy with the way I was treated. Love my new car.

Exceeded my expectations. Courteous, knowledgeable people who take the time to show off their products.

High pressure sales. Optional services like $600 super duper special coming for exterior and interior (xa- same coming for both), nitrogen in tires ( air by the way it is 80% of nitrogen) selling like must buy. Everyone pays for it, that way we sell cars. I try to opt out of this scam and salesman cut of the deal and ask me to leave dealership. Nice service and way to go. Went to Jay Honda of Bedford and buy car without any NITROGEN smooth ànd easy. Got better deal on upscale model and pay fat down-payment in cash. So if you need car with banana oil smell or nitrogen in tires, Great Lake Honda way to go. Do not forget about optional reverse transmission and flower on antenna.

Gerrell Jones was my sales consultant here at Great Lakes Honda while purchasing my Civic Sport. He thoroughly explained the car’s features, took us on a nice test drive, and got us in & out in an efficient manner. I highly recommend him for anyone looking for a customer-friendly, honest, and knowledgeable employee.

Justin was very professional, knowledgeable and always on time. Car was done as promised.Also, this past week we bought a new car through Lynn Snoderly. She was and has been the best sales lady I have worked with. Very professional and always goes above and beyond to put the deal through.Thank you Lynn!!

Great and fast buying experience. Chuck Miller was amazing and worked hard to make sure my needs were met. I would recommend this dealership to anyone looking for an easy, satisfying car buying experience.

Please read the whole review.... I bought a new car in 2012 from Great Lakes. I was surrounded by sales people trying to push me in to the sale, but I knew the sales manager at the time and I was going to buy the car when I walked in. This spring I went in to give them another try and I told the sales person right off that I would not tolerate any sort of sales pressure. He said he understood, but when I didnt agree with his deal he had to go get his sales manager and it was deja vu all over again, but this time I walked out before the shenanigans.....I am adding to this review. I just spoke to Gavin Lake, as he requested below. Mr. Lake understands customers and how business works. I was able to get a better understanding of things and I volunteered to come back in this Saturday to look at some vehicles. I am looking forward to it.

Today was my first visit, but it wont be my last! Very nice people, very clean and inviting waiting room. Justin was informative and walked me through what all they were going to do today, which I greatly appreciated.

These guys are awesome..After working the deal with Mr Rogers he made sure the transaction went smoothly and also arranged for me to get my daughters car home safely.. I would recommend him to anyone who wants to buy a nice used car.. He’s honest, fair and trustworthy.. and that’s all I asked for. The car is a nice running car and reliable so far..

We always have a great experience at Great Lakes Honda! Gina was our salesperson and she took the time to make sure we got what we wanted and even for the price we wanted! Everyone is always so helpful and professional. We wont buy anywhere else!

Great buying experience and nice selection of vehicles! Chuck was really helpful (and patient) throughout the process. Would recommend.

Gerrell Jones took care great care of me and everything was a smooth process! His customer service is great and I would recommend him to anyone I know as well! He was very informative and gave me all the information I needed and I love my new car!

Kevin Dawson was super helpful and fun with me buying my first car! Martin in financing was informative and polite as well.

Everyone from the salesman to the finance people treated me with great respect, that is something I really appreciate when buying a car. They found me a car I love in the price range that I could afford. Thank you Great Lakes Honda.

We love Great Lakes Honda. We purchased a Porsche and a Honda Pilot off Kristy Rice throughout the years. Service department is great as well. Everyone is always eager to help you out. I will continue to refer people to them for years and years to come.

Jessica was knowledgeable and made purchasing a new vehicle an enjoyable experience!!