The owner Mike is always so friendly and helpful. The furniture selection is always quality and the prices are extremely reasonable (including delivery and installation). They definitely go above and beyond to provide excellent customer service for their customers!
I have nothing but great things to say about the company. I ordered a Sauder computer desk from the company and was pleased with the service I received. My contact with Mike on both the order and followup was highly appreciated. I would not hesitate to order from this company again. Five stars out of five for Express Furniture.
Purchased off of their website. It was a smooth and easy process. There had been a delay from the manufacture, which Mike kept me updated on.
We decided on a particular Sauder Computer Desk and Hutch to replace our very old unit. Of course, after much searching, we could not find the exact model we decided upon. Not available anywhere, including the manufacturer. That was until we came across Express Furniture online in Akron. Owner Mike informed us that that he indeed had the exact unit in stock that we were searching for. And at a fantastic price. Bingo!After making arrangements to drive to his store for purchase, we decided we would add a matching Sauder TV Credenza, which Mike informed us he also had in stock. Again at a very attractive price. Nice.We made the hour drive to Akron, after checking measurements, so that the 3 large boxes would confidently fit in our vehicle. We met with owner Mike and he couldnt have been more pleasant. He informed us that hes been in the furniture business for 30 years, including 6 at the current location.If you are in the market for ready to assemble furniture, give Mike a call. Or stop by his store. We are glad we did. I think you will be, also.We can definitely recommend Mike at Express Furniture.
Absolutely phenomenal service from the owner, Mike. Ive been in twice, and each time he was exceptionally professional, knowledgeable, accommodating, fair, and respectful. In fact, he was such a pleasure to work with that I was more than happy to give him my money!Great inventory as well; there are several options for every budget.
Wow the furnitures amazing just what I wanted I love it thanks mike
Go there and ask about Mr. Mik.You will get the real help, the top quality and the experience that will help you within you budget,On top, the delivery team is one in a kind.Thanks a lot guys.
Express Furniture is a nice place theyve been around for probably 30 years they sell items that you put together but theyre actually fairly durable I bought several things here spend a couple thousand dollars over the years on desks and armoires dressers and things office Furnitures nice decent value higher than I like to spend
Great prices and the quality of the furniture is good. The staff puts in effort to satisfy customers.
This store is awesome! Many people today are taken by the fad that IKEA has become. Express Furniture sells similar products with just as expansive a selection (through catalog availability) made mostly by an Ohio based company. Most of the products they sell are made in the USA. The service here is simply spectacular. If I went looking for something to complain about I don’t think I could find anything. Many other retailers, including big box stores and Amazon carry a select few of the same products, but provide a fraction of the service for a higher price. Before you buy your next piece of ready to assemble furniture, check out Express Furniture.
Anyone who wants an excellent deal without having to be hassled by annoying salespeople (cant express how much I appreciated that part of it) - this is your place. They even had several floor models which were in perfect condition and provided even better savings. If youre thinking about buying furniture, this place is well worth the trip before you make any decisions!
Great experience . The owner helped alot.
Carl at express furniture is the best customer service person we have ever dealt with. We had received an item that was missing some hardware and he immediately came out to our house and not only brought was what missing but helped us assemble it. He is friendly and personable and we will keep coming back because of the great experience we have always had dealing with him. He delivered and installed a desk for us when we moved and he had the same great level of service then also.
Great showroom, great service, great selection! I placed an order for pick-up, and was shocked that they actually had the unit in stock. I was able to pick it up same day. Service was great...they loaded up in my car and off I went. The showroom is beautiful. I never realized that value priced furniture could look so nice. I love keeping my money with locally-owned businesses, and usually have to pay a premium for that. In this case, they were they best price! Im definitely shopping here again.
My husband and i recently purchased a queen bedroom set from express. We absolutely love it!!! Let me start off by saying that everyone in the store was extremely pleasant and answered all of our questions, and we had a lot lol. We did not feel pressured to buy anything which was very nice. We got a great deal on everything, i was suprised at the price. We had been looking for a few weeks for a set that we liked in our price range. The furniture is great quality and the mattress 👍 we havent slept this good in a while. Delivery was 2 days after and the delivery guys helped set everything up! Overall was a great experience and id highly recommend coming here if you need any furniture. They have soo many choices and very nice, good quality stuff. We will definitely be coming back for anything we need in the future. Thank you.
Great company with great prices and excellent customer service. Mike and the entire crew at Express Furniture went above and beyond when it came time for us to purchase additional office furniture. They were very accommodating to my difficult delivery schedule while our offices were being remodeled. The delivery guys were very polite and did an excellent job assembling a large U-Shaped desk and storage cabinet. This is my 3rd time purchasing from Express Furniture and will not be my last.
Express Furniture has been wonderful to work with. Mike, the owner, and his sales staff go above and beyond when it comes to being helpful & courteous. They kept us informed about when our Furniture would arrive & were accurate. They delivered & set up carefully. They carry a quality line of Amish furniture that can be ordered & delivered in a short period of time. Very reasonable prices! If you have office furniture needs...look no further...Express Furniture is the place to go!!!
All the people at Express Furniture, from the sales people, the delivery guys, all the way up to the owner, were great to work with. They helped make suggestions on what I was looking for, weighed in on what was the most economical and delivered it at my schedule, which was a HUGE blessing for a newly opened business. With 1000 other things going on in the midst of craziness, they put my anxiety at ease on the furniture front, which was incredible. A+ across the board!!!
We purchased office and family room furniture and mattresses at Express Furniture and love the quality of the product and the fantastic service we received. The prices were very reasonable and there was a good selection. We received personal service and advice when trying to select the right office chair and mattress. The sales associate was very knowledge, personable, and patient as we made our selection. Delivery was fast and courteous and they made sure that we were satisfied before they left. We will definitely shop at Express Furniture again.
I will never use the Big Box Office Store again! This was the best experience I have had in dealing with furniture ordering and delivering for a small company. I love the customer service and the way Michael took care of everything! A shout-out to his delivery team as they were very careful not to nick or damage anything-not the furniture or the walls. This is a terrific little company and they can handle orders fall sizes. I am now a huge fan!
I love this store some really nice people work there they were really helpful there TV stands are beautiful i highly recommend this store
Amazing! Great customer service. Friendly showroom staff, and friendly polite delivery men. A piece I ordered was on back order, so they drove to Indiana to pick up one at another location. Great experience!!!
Needed a replacement piece for my Moms TV Cabinet. Mike was very helpful in finding the replacement parts thru the manufacture (and he did not make any profit off of this). Good service!
They gave me a great deal on an awesome desk! Mike was awesome! Cant wait to come back for more furniture in the future
Great service, family owned. Huge selection, many different styles of all furniture. Staff is very helpful. Best prices in all of my shopping around. I will be returning for any further furniture needs.
The is by far the best place to shop for home office furniture. Huge selection and the lowest prices for sure... The sales staff is very knowledgeable too! I would rate this place 6 stars if that were an option.
Had a Bunk bed delivered and set up. I can’t say enough good things about the quality of the bed and my delivery experience. I think I saved money and did not have to spend hours trying to figure out how to put it together. Nice to have local service like this. I will be back.
I found a desk at Office Depot but found later the same desk at Express Furniture was far cheaper. I called and Mike scheduled the order and a truck delivery immediately. I had the desk in 3 days and with shipping was far less than just picking up at OD. Was very pleased with the customer support and would certainly use them again.
I was in the market for an entertainment center, but it had to be a specific style of entertainment center because it was a gift for my mother. Once I found the model I wanted I did lots of research to find the best price. This is how I came across Express Furniture. The product I choose was very heavy so it had to be shipped by a freight line and not through UPS. I called and spoke to Mike. Not only did Express Furniture have the best price I could find anywhere, even straight from the manufacturer, and knowing that I was going to have to pay a hefty shipping charge to be shipped to Nashville, Mike took an additional 15% off of my product to help absorb some of that cost. So after the discount and shipping charge it was still cheaper than anywhere else I could find. I would definitely recommend Express Furniture and I will absolutely use them for my future furniture needs.
Mike was very helpful with our purchase, and even staying after closing! The store has a huge selection on display. You can also order from the Sauder catalog. If you dont see what you need, just ask....many displays beyond the main showroom. So glad we found this store!
Great office and home furniture show room. Very competitive pricing. Smart sales staff. Timely delivery.
Went with my friend today to find a dresser and desk, and was greeted nicely by Wenda. She was very welcoming and super helpful! Definitely recommend coming and asking for her
Very friendly, very helpful, owners. Good prices and great deals right now. A must stop.
We shopped around akron, canton, and cleveland for a office executive desk. Mike the owner of this company took the time to figure out my needs and wants. Spent about 30 minutes going over ideas. He showed me around the place and even sketch a blue print of what it will look like since we wanted more of a custom built.I had a fantastic deal on our desk and I could not be more happier. The price was great, quality of the product was great, and the delivery/install was very smooth. The installers were friendly and very respectful. After the delivery/install I received a call from Mike making sure everything went well.I highly recommend Express Furniture to anyone! Also the facility/showroom is very neat and clean if that is important to know.
Got a really nice desk for a very good price.
Great experience with Express Furniture! The assembly was great, they arrived when they said they would, they even placed the bigscreen on the new entertainment center. I was very pleased with the service and the furniture!
Very helpful. Reasonable prices for desks.
Great Place, and Great Service. Thx so much Mike & Team. I will definitely use them again.
Great friendly staff, good quality furniture you assemble or they will love it
Good service. Delivered on time.
Nice selection and good prices for what youre getting. By no means top notch, but take care of it, and it will last a long time
Great selection of furniture. Customer service is great
Wonderful products-excellent service and delivery every time i buy.
Should not be called a furniture store. Went there expecting actual furniture.
Great selection and service!
Helped us find the right piece for the our purpose.
Nice
Very helpful!
I purchased a bedroom set today. The younger gentleman that work there are so friendly and incredibly helpful. Thank you for a great experience!