Matt is the only guy I will work with when it’s time for a new vehicle for me. He’s patient, he listens to my needs and wants, and goes above and beyond to make my experience fun! He’s very open about any Information you could ask for and explains everything well. The best car guy you can find!

My wife recently purchased a RDX after reluctantly parting with our 07 Lexus. The Lexus was an amazing vehicle but its age and milage was beginning to become a concern for her main vehicle. Probably the best vehicle weve ever owned we hope that this Honda does as well, I expect it will. We would have replaced it with another Lexus but their styling is just trying too hard, sorta like they are texting in all CAPS if you know what I mean?Lexus also seem to be evolving into the Oldsmobile of that market segment which is cool we all get older, but you dont need to show it necessarily hence my wifes affection for the Red ASpec model Accura. Most All modern vehicles lack any soul or personality and this one seems to diverge slightly from that. I recently did a high performance LS Swap into my 65 Impala SS so I have a more informed perspective than many people on car culture and historical relevance.Steve was my wifes sales representative and was very polite and helpful in the days of Carvana. Upon arrival to pick up the vehicle I began transferring the license plate and my wife went inside unbeknownst to Steve. He handled it well this random guy with small tools in their parking lot messing with a vehicle he had just sold, so I give him additional props for that. My bad, as a confirmed introduction would probably have been in order, I just assumed that my wife may have made contact already.We first identified this model at the last Auto Show at the IX Center in 2019 as a potential replacement for her Lexus. In the meantime the New model Accura didnt go up in price significantly, our trade in value went up $1500.00 (I hate selling cars at home) and we put about another 12K miles on it so that was all good. With internet research till you walk into a showroom you pretty much know whats worth what etc. so a dealerships role isnt what it used to be. However when parting with around $50K its nice to touch it before you actually buy it.My Depression Dad always told me cars were money pits which they are so you better make them FUN! Im happy shes happy and we have a vehicle that is an actual color not some lame shade of silver, grey, white, black etc. etc. which most vehicles seem to be anymore. For me about the only vehicle Accura has that turns my head is the NSX and that aint happening so theres that too.Personally I havent driven the vehicle yet about five days after it has arrived. Honestly while I appreciate useful technology there seems to be a lot of pretty useless gadgets for the most part with these level of vehicles. The car is basically a CRV that they charge more and had to justify the basis spread. They added cumbersome layers of technology in an attempt to create an experience (read the Experience Economy) to justify the cost of Accura ownership vs. Honda since there is very little difference in the core vehicle. Thats okay, that what car makers do.

I think I accidentally reposted my prior visit...anyway...I was very happy with my service advisor, Jack, and how well he kept me informed of the status of my repairs. The staff all seem friendly and welcoming. The waiting room is clean and lots of space to spread out. My repairs were done quickly and I love the video that the service person does going over everything on the underside of my vehicle! I even got a complimentary car wash. Jack went over everything with me and the multi point inspection. My heat works great again and I am looking forward to a cold day!

Overall great experience. Very knowledgeable of the vehicle and was able to help me understand how it would be appropriate for a family. He also gave me and my wife space to try out the vehicle ourselves without being pushy. We were very comfortable with Matt!

I had the best experience at Serra Auto Park with Justin Mcmann! I would absolutely recommend him if you are looking for a vehicle, or just have questions! He made buying a car stress-free and fun. Not pushy, just extremely helpful and easy to work with throughout the entire process! I was seriously impressed with him and Serra Auto. I will definitely be back when its time! 😁

My client advisor was Eric Johnson. He guided me through the whole process with knowledge and professionalism. He was ready to answer any and all of my questions. He told me what to expect from the financial office and most of all his sense of humor helped me to relax my on edge nerves 😊. The facility was very clean and everyone that I encountered greeted me with a smile. I would definitely recommend this dealership to anyone searching for a new car.

I had a great experience here at Serra. I live near Dayton and could not find the vehicle I wanted nearby. I specifically wanted a 2020 Honda Civic Touring Edition in Molten Lava. My husband found one on the Serra website. I called and spoke with Jeff Milne who said they had sold it, he did find another one in Pennsylvania. Jeff and Serra secured that vehicle for me at a very fair price. Jeff and I were able to do everything electronically to get my financing set up with Honda Finance and to secure the down payment. My previous 2018 Honda Civic was totaled and they were very understanding about waiting for the insurance to pay off the previous loan, also through Honda Financing and to secure my down payment. Upon arriving to get my car I finally met Jeff and other staff. Everything was ready to go and I was there less than two hours. I made the trip from Dayton because they were so willing to get me what I needed and to do so in a very professional yet friendly manner. I will definitely come back to Serra and Jeff for any future needs. You should give them an opportunity to earn your business.

It was so calming to find out that even though Todd had accepted a new position with Serra that he was still available to champion my service needs.Between Todd and his employee, Mr. Crabtree, my experience was top shelf as always. Thanks men!

I went to get my oil changed and was told that it would take about an hour. Sure enough, in an hour I was out and gone and the people were very accommodating.

Working with Paul for ALOT of years, he has given me good ideas to make the right decisions. Of course being with me for all those leasing years has helped but now I am doing car ownership so I won’t be seeing him every 3 years (or less in my previous years) and he has always steered me in the right direction. I hope he will still be there when I am ready to purchase another vehicle but I won’t be seeing him for another 100,000 miles(sorry Paul but we can text). Trust me, you won’t find a better salesman*****

Daniel Washington went above and beyond to get me in my truck. Even after business hours he answered my questions and was able to provide me with any and all the information I needed to get in my vehicle. I appreciate everything that he did for me and the next time I need another vehicle I will be looking at Serra first and going through him again

Julie is a wonderful person. She is knowledgeable, intelligent, warm personality, available to put in the effort it takes to satisfy your customer needs. She builds a rapport of trust.

Ive been buying cars from Mike Gauer at Serra Auto Park for years and have had a good experience each time. Some were fixer-upper cars, some were ready-to-go cars.

Adam Dungan created an excellent buying experience for us. He was helpful and responsive throughout the buying process. I would not hesitate to recommend Adam to friends and family, and will contact him for future buying opportunities.

The buying process was a breeze! Joy made everything as simple as possible. I would highly recommend choosing her to guide your buying process.

Tim was so friendly and helpful with getting my SUV fixed! I really appreciated the great customer service!

Carl is AMAZING! This is our 4th car with him Serra is extremely lucky to have him.

Todd is friendly & incredibly helpful. I always feel confident that my car is in good hands anytime I am at Serra Honda, but especially when working with Todd.

1 year ago I bought a used Toyota from here. (Shout-out Mike)After putting 25,000 miles on it, I can confirm that they sold me an excellent car. Im definitely buying my next car from here.

Adam helped answer all of my questions. He was never pushy. I wasnt supposed to be able to take my new car home until a few days after I signed, due to not having one, but one came off the truck and he made sure it was ready for me to take that same day. I will send others here as well.

It was a pleasure to Lease my Honda CRV from Serra. Everyone was professional and their suggestions were right on the mark. I will gladly go back at the end of my lease to find another Honda CRV.

I had heard good things about Beau Lindeman as a salesperson at Serra Auto Park. I made it a point to ask for him when I went shopping for a car. What a nice guy, as a person and salesperson. Treated me the way we all should be treated. If you decide to shop at Serra ask for Beau.

Greg Hartman was a fantastic help with finding my perfect car! It was my first car buying experience and Greg made it easy going and a fun time! He was very helpful and helped me get the deals I wanted. Will use him again for future purchases

Working with Dave was a great experience, probably the best salesman that I’ve ever worked with in a long time. He definitely got us more than what I expected. I plan to go back to him when it’s time to trade in my vehicle. Thank you again!

This is the second car I purchased from Serra. Both times I worked with Paul. He is straight forward and very knowledgeable. It was a hassle free experience.Thanks Paul.

Took my car in for replacement of drive shafts under Safety Recall Notice, now I have to pay $372 to replace over torqued wheel bearing, that they are refusing to accept any ownership of. Do not recommend this service department at all.

No problems at all. Dave set up everything that was necessary during the entire process and then some. Thanks!

Excellent! Chad Taschwer is very knowledgeable about the vehicles Serra has to sale. I highly recommend Chad to anyone looking to purchase a new vehicle through Serra.

I had a great experience at Serra Auto Park. I was treated very well and the service was quick.

Excellent overall experience. John is super easy to work with and did an great job meeting our needs. Very easy and comfortable buying experience!

Todd Baldinger service manager at Serra Honda is a professional, if you need good assistance and wanting quick service call and ask for Todd, he’s your man, you won’t be sorry.

My overall experience was wonderful. Glenn was genuinely helpful and went above and beyond my expectations. I would recommend him to anyone!

I have been buying cars from Adam for years. I would not go anywhere else but to see Adam for a new car. Adams knowledge, experience and attitude shows he really loves what he does and loves making his customers happy.

Casey and her husband Adam are amazing. Weve now gone back to them for 3 of our vehicles and I couldnt be more satisfied with them or the team at Serra.

Carl is the nicest, most genuine salesman with whom I’ve ever had the pleasure of working. I will be recommending everyone I know to Serra because of the wonderful experience I’ve had with him.

Matt is amazing. Knowledgable, kind, patient and honest. I would recommend him to everyone!

We purchased a used car from Serra today, and they were great. Very attentive and cordial. Serra is different than other dealerships, they truly care about their customers. Thanks Mike.

Purchased a Subaru today from Melissa Tryon. What a pleasure to do business with. She was no pressure, so accommodating, and wanted us to have a car with which we could be happy. Everything was done so timely and she communicated by text from the time we test drove yesterday until we drove it home. Serra has done service on our other car and always been wonderful. Great to have another successful experience!UPDATE: Noticed one small issue with the cars exterior when returning home. Left a message with Used Car Manager, Jerry Cugino, and he responded in 5 minutes! Not only did they fix it at my earliest convenience but gave me a loaner car while it was in the shop. You dont get customer service like that many places anymore. I recommend Serra to everyone that wants to be treated like they matter!

Justin had both cars all ready for us when we arrived. It was a cold day so it was great to get into a warm one to test drive. He was very helpful and was able to answer all our questions. It was awesome to work with him.

It is always a pleasure buying a vehicle from Serra. I have been making purchases with them since the Park Acura days, and its great to see they are still the same great organization they have always been. Matt Denholm is an extremely knowledgeable salesmen, who truly understands customer service. I drove past a closer Honda dealer to purchase our new car from Matt. Go see Serra for your Honda/Acura needs.

Dave is a highly professional and honest adviser to both my wife and I. He does a fantastic job pointing out all our purchasing and financial options. We have been coming to him for years and have enjoyed our experience every time. He is truly an asset to the Serra Auto Park family.

Justin was awesome! Great personality, no pressure, worked around my busy schedule. Highly recommend Justin and the team at Serra. Will recommend to family and friends.

I worked with Ryan on getting a new car and it was the best experience I ever had in dealing with a dealership. There is no pressure on the buyer and Ryan made it an enjoyable experience.

If you want an Acura shop at Acura. You will get so much more than just the SUV or car . Roadside service for 3yrs on the use vehicles and more.

Julie is very kind and didn’t pressure or upsell me. The buying process was smooth and comfortable. I will certainly consult with Julie next time I need a vehicle.

Great ! I usually dont like salesmen, but Carls kool !

John is a pleasure to deal with. He makes the car buying process transparent and smooth and always gives us a fair deal. Highly recommended!

I was well served by Julie Remesik as a good and caring sales person at this dealership.

Joi is awesome! Hopefully there service department gets things rocking and rolling on my rig!

Serra Auto Park is great place to buy a car and George Patton is a great sales advisor, he made the the process very easy and stress free. No pressure, it was like buying a car from my neighbor.

The experience with Adam Dungan at Serra Auto Park was great! Adam was willing to answer all of my questions, even on his days off. He communicated well and made each step of the process as easy as possible.

Great experience..this is our second car from Serra Auto. What we like is the fair pricing of their vehicles. Casey and her husband were an extreme pleasure to work with. Absolutely no hassles, easy transaction from start to finish, no pressure sales and extremely friendly. An overall wonderful experience. Totally enjoying our past purchase and our new purchase..Thanks again !! Steve & Diane M.

Great car buying experience. No pressure or slick talk. I purchased a Subaru Outback and I love it. Thanks Robert Williams for a great buying experience.

Dave Summerville and Teri are the best!!

Had a good experience. But there Chevrolet app. Havent got it to work yet. They have some amazing deals going on.

This is the 3rd vehicle I have purchased through Matt and his customer service continues to be 2nd to none! I would highly recommend working with Matt for a great purchasing experience!

The service and assistance I received at Serra Auto Park was excellent! The staff is very attentive (especially my salesman Paul Burke). Buying a car can be an overwhelming experience; however my nervousness was quickly alleviated with friendly staff and exceptional service! I highly recommend Serra Auto Park and Sales Person Paul Burke. I definitely will be returning in the future for all my car needs!

Adam was an awesome salesman. He was fair and responded to my texts and calls promptly. He handled everything in a very professional manner. He certainly worked very hard to do his job accurately and far surpassed any of the other salesmen I dealt with.He’s a fair guy and will definitely be happy to help you with your car buying needs. From now on I’m dealing with Adam.Thank you Adam for making my experience hassle free.

Danny was a pleasure to deal with. He was laid back and worked hard for us. We never had to wait long for a response and went through the deal in a way that was comfortable and convenient for us. His background as a technician brought a great insight when selecting a car. We purchased both Honda and Acura from Danny, and I’m sure we will purchase more cars in the future.

I just bought a new Chevy van from Serra Chevrolet. I contact Beau Lindeman by email. He responded very quickly on the van I seen on there website. We agreed on the price and being I was 5.5 hours away he FedEx me the papers I needed and set up a car delivery company ( ANEW TRANSPORT) to bring it to my home. I would really recommend him if you need a new automobile. It was the easiest auto I have purchased. Thanks again Beau for making it happen.

I worked with Ryan T. He made the process easy, and as I typically do not stay loyal to dealerships I can honestly say I will likely buy my next car here, or Ill keep my Acura until it dies because it really is that great!

We bought a new car from this dealership they were friendly and knowledgeable. However, it pays to know what you’re doing as a customer because they tried to low-ball us big time on our trade-in car. Just like most dealerships they will really try to take advantage of people who did not do their homework. Most people are just looking for a fair deal, which is what we got after they realized we were knowledgeable. It’s sad that you have to be on guard so much.

We just finished leasing our new outback at Serra. This is always something my husband and I dread when it’s time to start looking! We were very fortunate to have Carl Miragliotta as our salesman .Couldn’t have been a more pleasant and smooth experience! Serra has a real gem in Carl!!

Got my oil changed there yesterday... Didnt take too long only took as long as too eat a sandwich.. definitely will get oil change there again..

This is my fourth Honda CRV from Serra Auto Park and Al Szymanski always makes the process as easy as possible. He’s a true professional and makes sure everything runs as smoothly as possible. Thanks for a great lease experience Al!

Great place to do business, Joy Hooper was very knowledgeable, kind and patient in the purchase of my Mazda Cx9. We are a 4 hours distance, was definitely worth the trip!

Robert was friendly and very accommodating.. 2nd car buying experience, looking forward to a 3rd!

Robert is honest friendly straightforward and made sure I had the resources to get financed with my fair credit score. Thank you!

Great. Jarrod was very helpful and experienced.

Their employees are nice personally my family uses Joy.

Shawn was amazing, he was able to get me the car that I wanted at a great price!

This is my 2nd purchase through Serra Autopark. I can honestly say I’m very satisfied how everything went. This time I had the opportunity to work with Bill, he was very nice and helpful. He’s been in the car business for awhile now and he knows what he’s talking about. He always had your best interest at heart. I would highly recommend him to my friends and family. Thanks again Bill for everything I really appreciate it. If you are looking for a car I would definitely recommend you to go see Bill

I am very happy with my Honda Fit, from Serra Auto Park. It was a pleasure working with Beau Linderman. I told him what I was looking for and he found it. I will recommend Beau to my friends/family, for their next car purchase.

We have really enjoyed doing business with Serra Auto Park the last few years. They have amazing customer service all the way around from buying the car through maintaining it. If you are looking to buy a car, ask for Beau Lindeman at Honda or Dave Somerville at Mazda. They both have been awesome to work with.

Unfortunately, I spoke all too soon on my previous 5 star review below. The buying experience actually finished two months later with 4 trips to a DMV, a trip to our bank, hours spent on the phone and emailing various parties, and ultimately another 3.5 hour round trip to Serra for corrected paperwork. The experience finished with one star, Ill average my two reviews and will be nice by rounding up.Had a great experience here start to finish. Came from Pittsburgh for a highly demanded vehicle, from reserving it to explaining out oft state tax options everyone was great. Ask for Melissa. Shes very friendly, wont drop the ball on you, was even answering questions by text after hours on a Friday night!

It was a pleasure working with Joy Hooper! As we requested, she brought a 2020 Subaru Ascent to our house for a test drive and was very patient with my me and my spouse when we decided we wanted to purchase a 2020 Subaru Legacy instead. The price was very fair and we also received a great price for our trade-in (a 2007 Subaru Outback). I highly recommend contacting Joy and Serra Auto to anyone looking to purchase a new Subaru. I will definitely be coming back the next time I need a vehicle.

I recently bought a new Forester, and Mark Hamilton made the whole process extremely easy. He provided all the info I needed with no pressure, and I will definitely come back.Christine Kicos was a pleasure to work with too, she had everything ready and explained all the options to make decisions easy.

They were helpful needed a part new blazer is real nice

If you want a Honda, go to this store and ask for Beau Lindman; really awesome salesman, in fact, the best I have ever come across. I would have given the dealership 5 stars if I had liked the finance man a little more...

Hands down the best dealership experience Weve ever had!!!!! We traveled from Sandusky. Tom and Eric were fantastic! Highly recommend.

I bought a certified preowned car from them, seemed nice and all, they told me they inspected it and everything is looking great! Okay... well if that was the case then whenever I took my car to get the breaks done for the first time I was told that my breaks were barely even hanging on by a thread and if I would’ve slammed on my break it could’ve caused a bad accident. Extremely dangerous for a car that was inspected and supposedly safe. Not only that but I have had to do my breaks on my car 4 times in one year!!! I haven’t even driven that many miles for my car to need that many break jobs. Something is not right with my car and I’m beyond upset that they would sell me this car with all these issues. Just a shame and only costing me more money.

Al was great to work with on getting my first Honda CR-V! Made it a very painless and easy experience. Go to him for all your car buying needs- you won’t regret it!

My wife and I were searching for a quality SUV.Our search led us to Serra Acura where we met Ric Witherspoon. Ric did a wonderful job of explaining the honest facts about each of the vehicles we looked at and drove. His patience and knowledge is as good as it gets when it comes to representing his brand!We bought the SUV and the entire experience with the support staff was quick and easy.Weve purchased from Serra before and well be back again!Thank you Ric...job well done!

Ric was efficient and prompt in finding a Honda for me. He is always friendly, provides tips and instructions in operating the system. I will always ask for Ric Witherspoon and recommend him to family and friends. He was especially helpful to me during the worst months of the Covid19 crisis when I had to return a leased vehicle and find a replacement. SAkron, Ohioclick or tap GoogleWrite Google Review

Looking for a used car and no salesperson came to help. Spent hour and half there!!

ABSOLUTELY THE BEST CAR BUYING EXPERIENCE EVER!!!! HANDS DOWN. Very efficient and honest sales from Carl. No BS, no wasted time. He actually took the time to go over the car for an hour to explain all of the bells and whistles after the sale was already done. Class act all the way, no pressure, no gimmicks. We will be buying all future vehicles from Serra, and you should too!

No pressure at all. Very pleasant experience!!

I highly recommend buying your next car here! We have now bought 2 cars from this dealer, both pre-owned and the experience for both were wonderful! Our sales person was Melisa from the Serra Chevy location and she was extremely knowledgeable and helpful. There was a slight mix up with the financing but they made it right as soon as it was brought to their attention. Great job!!!

The old bait & switch!I contacted this lot after I’d been approved already for financing. The truck I applied for was listed $8900 AS-IS. I contacted Robert at Serra Autopark. Told him I had $9000 out the door. He told me the owner said he wants $9900. An extra $1000 on top not to mention it’s listed as an AS-IS auction Price vehicle.I took the bait! I told him I could swing $9500. Suddenly, there’s someone else interested and he can’t go down a bit.If you’ve done the math on these numbers, youll see why this review is only a 1 Star. I’m gladly taking money elsewhere.

Bought my car from them 1& 1/2 yr ago. Service good

I had a wonderful experience buying a used, low mileage 2017 CR-V-EXL from Serra Honda. Love, love, love my new ride!!! Thank you so very much!

Hands down, one of the BEST customer service experiences that I have EVER had! Serra could not have paired me with a better sales guy! Eric Johnson has a personality that makes you feel like youve known him for years! There were multiple makes and models that I wanted to test drive and Eric ran from lot to lot, making sure every car I wanted to see was checked off my list. When he pulled up with the first car, he got out and lifted the hood...As a female, I instantly thought, Am I really going to care about whats under the hood?!, But Eric truly explains every single feature and safety feature that you may not automatically think about. He explained each car like it was the first car he was showing me. Not once did it feel like a business transaction, or that he was selling me a car. There was literally zero pressure and I am still in awe, at how easy the entire process was. He made sure every question or concern was answered and I cannot wait to work with Eric again in the future!

Matt has been a good salesman for me. With two vehicles now. After a total loss he was able to get me back on the raod in no time. Good guy

We have always had great experiences at Serra. We call Dave S and he gives us a run down of all the potential cars available. Somehow I manage to always call him on his day off, but he always takes time to get the details of what we need and he works on it the next day. He is very easy to work with and he is right to the point. He has some experience so he knows the details of the cars and the sales process. He has given us great advice and he is very honest. He knows Subaru’s and Honda’s very well, and he can get you to the right person if it’s at another department within Serra. We’ve bought three vehicles from him and it could not have been easier. If you need a vehicle quickly, he can make that happen. All-in-all we’ve had very positive experiences.

Adam D made the process of buying a vehicle completely painless and simple. His expertise and high level of service allowed us to fly through the purchase process without headaches or any issues. The staff at Serra all work to ensure a smooth process with kindness and integrity. Highly recommend working with Serra!

Casey Dungan is EXCELLENT !! She is very knowledgeable and was always very accessible to me. I definitely look forward to working with her in the future when I purchase my next car. I encourage anyone who is looking for a professional, polite and customer service oriented salesperson, to seek out the assistance of Casey Dugan, you won’t be disappointed!.... and no, I did not get a free oil change in exchange for this review.

They treated me right. I bought a SUV

Josh was nice to work with.

Easiest purchase I’ve ever had. Almost everything was done online before coming in to pick up the vehicle. Ron and Crystal were great. All my future purchases will be from Serra. Thank you !

I just leased my 4th Acura (MDX this time) from Serra! I have worked with Sherman for each lease and have always been beyond satisfied!!! He truly makes the process a breeze! I highly suggest Serra and encourage you to work with Sherman!