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Hamad Tire & Auto Service - Akron, OH
1826 E Market St, Akron, OH 44305, United States
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Hamad Tire & Auto Service - Akron, OH
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Mi
Review №1

They wanted a $900 for four rotors and pads. Seemed a little pricey. In fact only needed the one set of pads I asked for. Rotors were fine.Thank God for second opinions. Also the second mechanic I called didnt charge me $40 to look at. Beware Hamad trys to sell more than whats needed. Never going back.

BI
Review №2

Picked up nail/screw in both front and rear drivers side tires. Was closest ture shop so I pulled in. Cost $40 total to put in a $3 plug, only to find out the next morning the front tire was still losing air. I didnt bother going back.

Ma
Review №3

Couldnt find any tires for my 24 inch rims in the city..... Except here! I placed the order around 3pm and had them by 3pm the next day. Great place!

so
Review №4

Great place to get tires. Fair price. Good work!!

Li
Review №5

We have been customers for 10 years. We took our truck in at 8 am for a simple service. Called at noon for an update. No answer. We drove down for an update. They hadnt touched it yet. Called at 2 pm for an update...they dont answer. Drove down at exactly 230 pm. They are closed. Truck locked in garage. We need our truck for work on monday. We were here 30 minutes before closing. They never communicated that they were closing early to see if we needed our vehicle. We are so so disappointed. We will Neverreturn

Al
Review №6

Excellent customer service, I went in on a short notice and I was in and out with a quickness at a reasonable cost! Always would recommend Hamad tire

Pa
Review №7

Charged me almost $1000 to replace a fuel pump. Wouldnt be an issue if I hadnt already told them I just replaced the fuel pump and make sure there isnt something else wrong. Besides that, my tailgate got damaged and my fuel filler area is now loose. To top it off, I went back and asked if they could do specific work (I did hours of research and found the actual problem with my truck) and the mechanic said that wasnt the problem. He would do other work (which Im sure he would be happy to charge me for). I ended up taking it to the dealer for the work I requested and it was fixed. I will not go back. Not even for my free tire rotations. They have lost my business forever and I do not recommend them for anyone.

Tr
Review №8

Super fast & friendly! Ruben took care of me at the front & Xavier put my tires on my bike super fast. Would definitely recommend, I drove over 35 minutes cuz you can’t beat their prices/service! Thanks guys.

Cr
Review №9

Personally, I had a great experience here! The staff was friendly and super helpful. The manager Tricia, even made sure everything was going well and offered any assistance while I was waiting for 4 new tires to be put on my car. Will definitely be back!

Do
Review №10

They did some custom work on my 911 Porsche excellent workmanship good guys to work with

Th
Review №11

Had my brakes done here and they didnt even last 10k miles. Lady refused to back the warranty claiming I am livery cause I drive for Lyft which is completely false. If I was livery, Id have livery plates, livery insurance, marked van, and be driving a high end $75k car. Not a Dodge Grand Caravan! Since I have filed with the BBB where they are rated 1star with nothing but complaints of this place. All recent too. I have called other shops in Akron with this situation and they all said the same thing, BACK THE WARRANTY! I had to hire a new shop and start over with brakes due to the shotty job this place did. Dont waste your money at this shop. Michelle the boss lady calling me an FN AHOLE screaming at the top of her lungs in front of her customers and employees while I am trying to leave. Hamad Tire use to be a great place. When the founder passed and son Mike stopped working here, the place declined and Michelle is doing nothing but running this place in the ground. Right on my receipt in all capital letters says 2 year warranty on all brake parts. She failed to back it up and fix the problem after I brought the van back 2 times. Nothing nowhere in fine print or any signs about livery vehicles. She falsely lied to the BBB claiming she would work with me. If so then none of this would have happened to begin with. She says I got a great deal on these brakes! Lmfao....This place is just a name anymore. Wont be back and I hope the worst for this place! When karma catches up to this place, Ill be the first to be there and throw it in your face!

St
Review №12

Reuben hooked me up and got me in last second. Car rides great! Thank you!

Ba
Review №13

So professional. Always friendly. Efficient. Fair pricing. Great selection.

Ja
Review №14

Had a catastrophic experience to say the least.. Would rather handle privately with owner. Was told by manager i would receive a call from the GM a week ago. Never got called. Since i see theyre so active on these reviews maybe this is an easier way. Please get back to me, i would rather handle this privately and im sure you would appreciate it as well.

Ke
Review №15

In and out in 20 minutes. Great experience!

to
Review №16

MOTORCYCLE RIDERS BEWARE!!!! Hamad will tell you that they balance motorcycle tires there. They absolutely do not and they do not even have a balancer to do so on site. I paid in full for that service to later find out that my originally balance weights weren’t even removed. I called and they confirmed that they gave me false information after I called them out on it. They refused a full refund. My safety could have been in danger!!! Michelle the dm also refused to take my calls or call me back. She did not care about my safety or their mistake. I tried reaching her for two weeks. BBB has been contacted. Shame on them for lying to me and I’m sure many others.

As
Review №17

Prompt service, excellent helping attitude, honest advice...cant ask for any better. Rubins the best, my go-to place!

Ka
Review №18

I just dropped off and picked up my motorcycle tires. They had them done in 30 minutes. Rueben was very helpful!

jo
Review №19

Closing time is at 5:40pm not 6 oclock. Arrived with my brother-in-law who just picked up a flat on his way home from work because of a broken bottle in the street.Was told by the guy behind the counter that the air is off and that they couldnt help us.Was either a replacement tire sale or repair. Shouldnt have taken a shop worth its salt more than 10-15 minutes. Which would still put them being done before posted closing time.I get it. I do. It was very close to end of shift and the idea of one more job was probably annoying. But dude, come on. Wouldnt have taken any time at all.

Mi
Review №20

Rueben was more than willing to assist with getting my tire swapped out, crew had me in and out within twenty minutes and for a fair price!

St
Review №21

Hamad tire was awesome they gave us a discount and did great service and great timely repair! Definitely recommend them thumbs up guys thank you very much!

Li
Review №22

Recently dropped off my s3 to get some tires changed, great customer service from Reuben and overall friendly environment!

Sc
Review №23

Excellent service everytime I come here!

Za
Review №24

Ruben did me wonders today had me in and out and gave me a good price

Ty
Review №25

Ruben was kind, helpful, knew what to do, and got me in and out quickly!

Da
Review №26

Great experience! Great prices!! Staff was very friendly!! Thank you Hamad tire!

Em
Review №27

Ruben, tj, and Xavier were great! I came in looking for a new tire and took a look at it and fixed the leak from a drill bit. Very prompt and excellent customer service. I will definitely be back if I have any other problems!

Ri
Review №28

Ive used Hamad Tire on several occasions, and they are always professional, courteous, and honest about my vehicle situation. I will be back soon for my next set of tires!!! Thanks Hamad!

Jj
Review №29

Great. Customers service. Walk in and was immediately serviced with positive videsThe team josh + tj did my alignment great& Reuben excellent wrk on info i needed for my truck great team great place

Ja
Review №30

No fluff.Straight ahead tire sales and service.💥

ki
Review №31

Love this place I have been buying tires here for years. They have the best prices around and the service is always great. I would recommend this place to anyone.

Lu
Review №32

Reuben and TJ helped me order New set of tires They are really professional fast and reasonable with price. I would definitely recommend Hamad based on my experience and their employees.

Co
Review №33

These guys are really accommodating, knowledgeable, and generous!Thanks for your service

Me
Review №34

This place has Great Employee Moral 👍

O'
Review №35

Ruben assisted me when I went in today, excellent people skills and a great worker.

Ja
Review №36

Great service. Very quick and friendly employees. Thanks for you help.

Jo
Review №37

Very quick service, polite employees, much better than any other tire change experience Ive had.

ta
Review №38

Great customer service by Reuben and and great work by josh I get all my work done here

st
Review №39

Great prices, customer service, and fast service!

te
Review №40

I arrive at 730 because its 1st come 1st serve they open at 8 come in to be told they dont have a mechanic no worries Ill go to state rd fast forward a month later I call in to make sure they have a mechanic I arrive at 10 till 8 only to be told the mechanic strolls in around 9 at this point Im upset because I called in yesterday and wasnt told this and you think because this is a tire/mechanic shop that a mechanic would be available when they open so then Im being checked in and I ask if the tire rotation is included in oil change Im told no its extra i said no its not and have to pull it up on my fone then Im told were told to say no unless coupon is showed obviously im aware of services im a repeat customer so im furious at this time because to me THAT IS BASICALLY SAYING LIE TO CUSTOMER IF THEY ARE UNAWARE I USE TO LOVE RESPECT AND TRUST HAMADS BUT THIS IS LEADING ME BACK TO WALMART REAL FAST FOR MY CAR MAINTENANCE

Ni
Review №41

Made good time on my new tires, and Reuben was friendly and helpful. Big shoutout.

Da
Review №42

Good people, fast thorough work for good price.

Jo
Review №43

Staff is awesome to deal with, good prices, good service and they stand by their work.

J
Review №44

These guys were great, plugged my wifes tire and gave me a good price on new tires. Have been here for my wirk car before and they take good care of you.

Ch
Review №45

Tech is highly experienced and great at what he does. As a mechanic, myself, I highly recommend this Hamad location for service. If you need an alignment, this is the place to go. Many shops will only adjust toe-in and charge full price, when thats not an alignment; camber and caster also need checked and appropriately adjusted. The tech here has over 18,000 alignments under his belt and does the job right, at a very fair price.

Ch
Review №46

Expensive but good service

Za
Review №47

Had tires put on my kia today and i will say Rueban and TJ specifically gave me an excellant experience. Very friendly and informative staff and overall good experience. Would recomend this establishment.

Cu
Review №48

Fast service, friendly greeters and helpful mechanics. Reasonable prices

Ra
Review №49

They were very fast considering I didnt have an appointment.

Co
Review №50

Very quick and easy to work with!

Sy
Review №51

Good place. Thanks

Su
Review №52

All the staff was very extremely friendly. I went in to get my tire patched. I have two little one that can get wild at times I was in and out in less that 40min. I truly appreciate you good efficient work ! Will defiantly be back !!

Sh
Review №53

Best price, no tricks, just good buisness

Gr
Review №54

These guys are the best! Best prices around. $200 cheaper than the competition.

Te
Review №55

Very Friendly and knowledgeable. Great customer service!

Tr
Review №56

I went in for a routine oil change. Not only did I get that, I got two brand new tires as well. Brandon, Fred, & Jeff were very friendly, engaging, & truly cared about me as a customer. They truly deserved the $20 tip! Keep up the good work fellas! Happy Holidays!I went in again today for an oil change and it was another phenomenal experience! Rob at the front is very engaging & conversational! Reynold the technician was very quick and through. He also explained to me about something new, very honest! The whole place was nicely painted and the bathrooms were very clean and sanitized as well. Thank you again for a 10 star experience!

Mi
Review №57

Ruben is awesome got my car in and out in an hour

Hu
Review №58

Absolutely amazing #dooniebeater

Vi
Review №59

I bought 4 new tires from hammad last year in the fall from Hammad. Great tires good price!Yesterday I got a flat (ran over a razor and flattened my tire). I got it down to Hammads they took care of it immediately. ROB the manager was fantastic so was his team. WHAT GREAT CUSTOMER SERVICE! I will be back!!!

Ro
Review №60

Great customer service! Courteous and helpful!

ME
Review №61

I got there a half hour after this place opened, 8:30am. I had four snow tires that I already had I needed put on I did not leave the Place Until after 11 AM. The waiting room was the coldest place I’ve ever been in I was chilled to the bone my hands feet and nose were numb my nose is running the whole time no one talked to me till I finally went up to the counter and ask them how much longer it would be and she said oh your car is ready I didn’t even notice. It felt like torture sitting in that cold room forever I hated this place the prices were OK I guess but I’d rather pay more to sit in a warm room then deal with that ever again. And then she told me it was a normal wait....

Da
Review №62

Great place great service great price

El
Review №63

They are amazing just aired my tires up with zero attitude. They didnt have to but I am extremely grateful they did!

Ar
Review №64

I took my car to another shop for a slow leak and they told me the tire needed replaced. Brought it in to Hamad and they told me the truth that it just needed repaired. Saved me $150! Thanks!

Ja
Review №65

5/5. Im not a car guy. And its obvious. They didnt take advantage of that and charge me an arm and a leg. My brother is a mechanic, lives out or state so I took the car to Hamad and consulted my brother before agreeing to spend money. Mike took care of the car. He was helpful, friendly, and fast. My brother even said the cost of the work being done was more than fair. Replaced almost the whole front end in under 24 hours. Hamad has earned all of my future business. Thanks again Mike.

St
Review №66

Always great service

r
Review №67

Mike and his crew were short-handed due to the holiday. But they got me in extremely quickly and the four tires replaced in virtually a blink of an eye. They repaired a faulty stem valve for me rather than replacing it with a new one for $80. Everybody was very courteous and professional very pleased with the service that I received. Would highly recommend friends and family go there as well

Br
Review №68

Excellent car care for good prices! Multiple family members have gone here for years for service, and they continue to deliver. Employees could dress a bit nicer and the lobby could definitely be redone, but this place gets paid for services performed, not impressions made. Will continue going here for various work that I cant do myself.

Da
Review №69

Always have what I need. Friendly staff.

me
Review №70

JUST LEFT HAMAD TIRES HAD A LEAK IN MY RIM. DONE IN 20 MIN. OWNER,/MANAGER. COULDN T HAVE. BEEN NICER !!! THE YOUNG MAN THAT WORKED ON IT WAS SO NICE. I ALWAYS USE HAMAD ALWAYS

CL
Review №71

Ruben and TJ are pretty cool 👌

Br
Review №72

Usually good pricing. Fast service. Never a problem. Been there for years, an Ellet/Goodyear Heights staple.

Mi
Review №73

They know what to do and they do it well. Quick, honest and to the point. They dont try to upsell you something you do not really need. They just want you to leave happy with a car you can depend on. They are rare these days where so many are out just to make an extra buck. For any car issues, I will always come here.

Jo
Review №74

They have a group guys! They just got in a new tire machine for higher end performance vehicles and my Porshe was the 1st test run..awesome job! Special shout out to Mike Hickman, thanks a ton!!

Ji
Review №75

Just in from Illinois and last three miles every time I applied my breaks it made an awefull grinding noise. I called Hamad in Akron because of a recommendation from my sister, and they seemed to know exactly what was wrong. Took it over there and Reynaldo (forgive me if the name isnt right) looked at it and it was exactly what he said. 15 minutes later we were done! When I asked what I owed him he said nothing! I absolutely recommend this fine establishment! Thanks again!

Da
Review №76

They saw me coming. Im a single mom, who knows nothing about cars. I needed a tire. They charged me $140 for one, used tire. I asked them to look at my wheels to see the problem. They informed me that they had just never been rotated, but when I had another mechanic look, my ball joints and control arms were bad. At a dangerous level. Ill never go there again, or recomend this business. Ill also, make sure I spread the word on my experience. Go to TK tire, on massillon, if you need tire repairs. Much better business, and honest prices.CONTINUED:After, reviewing your response, here is my rebuttal.You attempted to compare yourself to me, as one single mother to another. The difference is you are the general manager of the business you are defending.You suggested I was unwilling to have further work done. That is a false accusation, and totally fabricated. There was never any work told to me,that needed to be done. Until, I sought out another business to tell me what was wrong with my wheels. Sadly, I left your shop with a very dangerous situation. I would have been more than happy to pay your mechanic, for his work, had he known, what the issue was. Instead, he went on about how important it is to rotate your tires, every time your oil is changed. Unfortunately, I had only bought this car recently. You also suggested, I knew about the tire problem. Then, chose to just drive it until, it was destroyed. The truth is I had no knowledge of a problem until, the tire was flat. Which, is why I had your mechanic come and take a look for me. His professional response was that my tires had never been rotated, and that was why they were worn on the inside wall. Also, the other tire was replaced, but, I chose to seek a different company to go through. It is very unprofessional of you to suggest that I already knew there was a problem, and just neglected my car. That is absolutely false. I would not have needed a mechanic to take a look at my tire if I already knew there was a problem. Thats very contradicting.The tire I received was absolutely not a brand new tire. It was a used tire and it cost me a total of $141.You suggest that I made a false review, which is a misrepresentation of my account as a client, and the experience at your business. I do not need to call you to speak with you, you didnt reach out to me to fix a problem. Just to defend your name. I am not seeking my money back. My only, objective is the safety of your future clientele.lastly, I left out how terrible your customer service is at the front desk. This should be taken very seriously. That alone would be a reason for me to never come back. although, I will say the man who spoke with me about the tires not being rotated, was very courteous, and pleasant to deal with. Its a shame the man at the front desk is nothing like that. This is an accurate description of my experience at your business. Since then, I have had a mechanic take a look at my wheels. They fixed the ball joints, and control arms. I have sought out another business for tires, and they are very nice, with impeccable customer service skills. And greatly appreciated...honest prices!As the general manager, you should consider (highly) all of your customer reviews, and experiences with your business (not just good ones). There will always be room for improvement, at any business.Instead of getting upset with me, because I had a bad experience. Then, claiming I made false accusations. Maybe, try making some changes in the business you run. Have a blessed day.

Ho
Review №77

Ive purchaesed tires there for 20 years. Was told yesterday they couldnt honor road hazzard leak because of where it was on the tire. For $70 they would be glad to replace it. I took it to my auto mechanic and he plugged it . The leak was a previous plug that Hamad had done last year . Done with them . Theyve changed ....never again. In the Rubber Capital, there are plenty of tire retail places that I will go to in the future

Ga
Review №78

Great place! My family has been coming here for years for tires and repairs. Honest, friendly service and reasonably priced.

Ad
Review №79

I blew a tire and my spare tire was stuck underneath my cargo van so I had to get it towed to Hamads. I had to wait a little while because they were busy but once they got my van in there, they quickly got the spare unstuck and put it on and they felt so bad for the tow I paid they did it for free! Solid people working here, I will recommend them.

Vi
Review №80

I got a great deal on 2 brand new tires for my grand caravan. They were $154.00 out the door

La
Review №81

Down and dirty. Fast and efficient no frll get er done no foot massages or lattes here.

Sh
Review №82

Best prices for tires. I have done business with Mike multiple times now on a 3rd car. Chevy Malibu, Honda Insight, and now a Mazda 5. Great deals. He is charging $96+Tax while goodyear is charging $103+Tax for the same tire. Out the door $402 vs $480. Mike is honest and will let you know if he cant beat a price. Great Shop.

Ro
Review №83

My tire service was fast, friendly, and affordable. Awesome job Hamad Tire!

Wi
Review №84

I have a lifted truck on 33 inch tires. I have taken it other places because the tires need rotated constantly. Anytime I have taken it to Hamad it rides smoother than ever

th
Review №85

Having dealt with Hamad Tire for over 50 years and always receiving top notch service and rates, I was surprised when one slippery gentleman.. who works for them on Market St. tried to up my price by $40 from the quote I got 4 hours earlier on the phone from another salesman who left for the day.......Never thought I would say this BUT time to find another tire dealer........Chuck Hamad, It sure was nice dealing with one honest, great, guy for all those years, Sad to see what your pride and joy has become......RIP my friend

Dr
Review №86

Horrible experience at this location a while back.Brought my car in here because the front end was shaking, All I asked for when I walked in, Was a simple tire balance on all four tires. So the employee walks back and says I guarantee you have broken belts in your tires and you need them replaced, This is the cause for the shaking. At first I was a little stunned then I told him to replace them, So I talk to the manager up front and he says I could upgrade two new front tires for about $30 more, I said go ahead and do it, Then when I also noticed after they were installed, I paid the $30 more for the original price I was quoted for the cheaper tires, So they decided to still charge me more money but they still installed the cheap tires, not what I paid for!. So I get my car back and noticed they also disposed a brand new tire in the back from Firestone, that still had another 35,000 mile warranty and was only a few months old. That tire was taken away from my car also. After all the money Ive spent, I got the car done and decided to test it on the highway. The alignment was way off and the car was shaking even worse! So I take my receipt and go to the cuyahoga falls location. They RE-BALANCED my tires AND RE-DID my alignment. My car was fixed! All because I originally asked for my tires to be BALANCED. NOT SELL ME STUFF I DO NOT NEED!!!!

Do
Review №87

They took such good care of me... Even arranged a ride home for me. They found a problem with my brake line that I didn’t know I had, that could have been dangerous.

Ja
Review №88

Honesty and great work ethics, very dependable, been using Hamad Tire for over forty years!!!

Ja
Review №89

Id give it a 5 based on my experience, I had two rear tires on my truck replaced. It was decently quick. The waiting room is just an average waiting room, reasonably priced soda. It seemed warmThe reason I rate them a 4 is because my wife went and she did not get the same experience I did, she had a long wait time and the waiting room was ice cold she said. I guess their heater broke...I think their tires are priced reasonably and as most guys I really dont care about the ammenities, I just care about tires.

Je
Review №90

The real mvps.... They always take extra good care of us. My whole family has been going here since just before I was born. My mom road in late one night as they were locking up with a completely flat tire 8 months pregnant. They opened back up and fixed her tire. Weve just come here ever since, the whole family.

Sa
Review №91

They were able to replace 4 tires in the time it took for me and my mom to chat and catch up about her week! We were in and out in a half hour with 4 new tires, plus the guys there were very knowledgeable and explained everything very well. Highly recommended.

Ap
Review №92

I have hazard coverage on my tires that i paid 800 dollars for, i came in over the weekend 20 minutes before they closed because my tire is losing air- fast leak. Mike told me he didnt time to help and come back after the weekend. He told me come back Monday or pay someone else to fix it. He should be fixing it for free, due to me paying for the hazard coverage. Also quoted me $500 for brakes, without even looking at my brakes or my car at all. Rudest man i have ever dealt with in my life. The younger boy at the shop that was supposed to put air in my tires to get me out of the door, found the problem and fixed it in 5 minutes! He was awesome! I will not be going back however, due to Mike being down right rude and the worst customer service i have ever experienced!

My
Review №93

I had a tire that kept loosing air. Turned out it was leaking around the rim. They dont do appointments just need to stop in. $22.00 in and out in under a hour no pressure or even a mention that I should have something else done. Awesome!

Me
Review №94

These guys know what theyre doing ! I highly recommend them !

Ju
Review №95

The mechanics here are honest and do good work. The company I work for uses them, and I use them for my personal car as well. Usually get you in and out of there in a short amount of time. I definitely recommend Hamad

Ka
Review №96

They got me in and out and had reasonable prices

Wi
Review №97

Best tire deals in Akron I always get a good price there.

Ja
Review №98

Great place, service and prices are excellent. Thanks for a wonderful tire buying experience

Ca
Review №99

Hamad Tire has always been a great place to have our vehicles serviced

Ba
Review №100

Very friendly. Great price. Great product!

Information
30 Photos
100 Comments
4.2 Rating
  • Address:1826 E Market St, Akron, OH 44305, United States
  • Site:http://hamadtireinc.com/
  • Phone:+1 330-733-8381
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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