My car broke down right outside their business, fortunately. Im very glad it did because the experience was far better than other car places. Art provided excellent customer service and it was refreshing to not experience any sexism or overcharging. Art and the other employees are good people. I was hoping to at least get a recommendation for a repair place and tow but they offered to take a look, exceeding my expectations. They explained what happened and physically showed me as they looked. They explained it in a way I could easily understand and at no point did I feel pressured to get the repair done here. Art was very non pushy and respected me making a call to get another opinion.The inside is a bit eclectic, but dont let that deter you. I was very happy with my experience here and highly recommend this affordable business full of kind, knowledgeable people.
Just looking around and found this sight. Will definitely keep them in mind in the future if I need anything.
They take care of cars
My 1st time with them and they are bag business Im sorry to say I thought art was a good guy but no no his mechanics are garbage
Great place to find parts they got all kind of parts so if you need some parts and you dont mind it being at the junkyard go there its great
Ive been a customer nearly 40 years.. These folks are very customer friendly.. I have always saved money on repairs here and saved a lot on parts I needed for easy to install parts as well too !!! About any review(s) you may see about cash up front, this is standard upfront practice in any retail business.. This practice is set to help stop unneeded parts... Think about it, chasing after parts is not cheap, period !!!
Why are you following me
Wont even answer their phone for 3 days now.
Good and the large giant sign will be up soon
Great service. So happy with the results of the work on my car!
Called and told them I had a Jeep Compass and the guy says in a smart tone, oh thats too bad. Pause not professional. Probably will avoid Giant for now on. I think it has run its course.
AVOID AT ALL COSTSSold me a $2000+ engine that was left out in the rain and water seeped in. They ran the engine WITH the diluted oil and before I bought it and claimed the engine ran ok. I replaced the headgasket, a $500 job that THEY shouldve done. Giant then reimbursed me $271 (payed $229 to fix THEIR broken engine) but the engine fails immediately after installation. Went back to return the engine, but Giant claimed it wasnt theirs and they werent going to refund me my money. After threatening to take them to court, they cooperate. The guy then tries to say the $271 was an adjustment from the original price and not a reimbursement for the head gasket job claiming that there was nothing wrong with the engine in the first place, but that my mechanic just wanted to have a look at the headgasket. After flipping out on this guy, he finally pays me back my money.This guy is an absolute snake and the place is a complete dump. The staff were rude and acted like they didnt want to be there or didnt care either.Avoid this place entirely.
Would rate 0 stars if possible! OVERPRICED!!! The Salesman “Art” sucks and doesn’t care about his customers. Lies about dates items will arrive and always gives an excuse as to why your part didn’t come on time this the second and LAST time doing business with him. BOTH times didn’t receive item on time like he said it would. Also leaves out information about the parts you’re getting. TERRBILE place to get auto parts from!
Good service good people
I ordered part for my car on call...they sent me a good part...good service
Floor room very crowded. Guy knew where everything was tho. Good prices
Gave me the wrong part, tried to blame it one me, and refused to give me my core charge back for the trouble of having to make a fourth trip there. Incompetence and poor customer service. It would have been better to drive further away and get it done right the first time. Go anywhere else, absolutely TERRIBLE!
Not trustedNot honest100% thief
They have many car parts for yippy if your looking for newer used parts this place seems to have everything Ive ever looked for
Quick, inexpensive
Tried to sell me the wrong part and a cd player for 75 with no wores
Always helpful.
Staff is great awesome service
Got me a hard to find part
Meh. Used parts. Dirty disorganized showroom. Prices close to that of new parts. You do what you have to do to get done what you have to get done.
To much for anything never again
Didnt find anything
Great prices
Thief