Service was provided as soon as I entered the dealership. The atmosphere was pleasant Ron was a great sales person. He answered all my questions & concerns. Theyre a wonderful team that goes the extra mile to make sure you as the customer is greatly satisfied. Thanks a million😊

Ben Easterling and Clay Moore just sold me my first Nissan Titan. I love the truck and they showed me all the great features Nissan has to offer. Towing was a big thing for me and they both knew what horse power and towing capabilities the truck had. Beyond happy with my experience! I’ll for sure be back!

Lou was EXCEPTIONAL! Ive bought many cars over my years and this BY FAR was the best experience. I strongly suggest Fred Martin Nissan and ask for Lou. I did buy the SUV I came to see. Cant wait to pick it up. Lou was very friendly, respectful, caring, absolutely no pressure, and I never felt rushed in the hours I was there. Never thought Id say this about a dealership but it truly was an amazing experience!

Extremely satisfied with this dealership! All the staff were professional, and got me out of there with what I wanted, and needed, at the payment I wanted! I drove past two other Nissan dealers to get there, and it was well worth it! (60 miles) We own four Nissans, and I would like to start using this one for service, also

Got my oil changed! Had great service! Very happy with my new vehicle

It was a pleasure working with everyone at this dealership to buy my new car. I couldn’t ask for a better experience. We drove all the way from Columbus and I’d buy and car from them again in a heartbeat! Honest, hardworking guys! Thank again!

The calendar item I received stated the work could last up to 6.5 hours. When I arrived at the dealership I was told it would be completed in approximately 90 minutes. 45 minutes later I received the call that all was completed. I was amazed at how quickly they finished. Way to go, Gentlemen!

It was a long drive from Erie, but well worth it.....Ben was very professional and courteous, in fact everyone there was.The dealership was clean and organized.....Ive told all of my friends and family about my experience, and some may go to look at their inventory..... All and all it was everything I was looking for in my next vehiicle...

We gotten our truck here and I love it

Best parts manager around! Cleveland is very helpful and informed. Will definitely use again, highly recommend!

It was great! We worked with Josh and he was extremely nice, helpful and made the car buying process smooth and quick.

Brandon Murgatroyd is a true professional and went above and beyond to meet my needs. After the sale was negotiated my sales rep Holly Rhodes was exceptional at co-ordinating the delivery.

I was actually impressed by the customer service of the service department. they were very friendly and helpful, and had my car done in 2 days. I will definitely be going back if I ever need any more big repairs on my Nissan.

The people are great there! I appreciate everything they did for me to make sure I left with a new car.

I am planning to buy a car outside of the Nissan network next, but the service center at this dealership is a phenomenal argument to stay with Nissan. I honestly never want to take any car to another service center. I have always loved the service that Ive gotten here and Pat and his team continued the trend last week.

We had the best sales person, Josh Morosko. Was super nice, not pushy, and took his time. He was great. Bought three cars in one day! Overall experience from start to finish was seamless

My salesman Ben was amazing. He is was very informative on all the vehicles i inquired about. Ben is down to earth and easy to talk to. Rhonda in financing was incredible as well. I will definitely refer my friends and family to Fred Martin.

Ben was awesome, I called in to get some info on a specific vehicle. He let me know what was currently available. He also took the time to answer my concerns and then also educated me a little further about the vehicle. And as promised he followed up with the emailed information. It was a nice experience. I didn’t feel any pressure to “buy now” and hopefully I’ll be able to move forward and purchase a vehicle from here soon.

Holly handled my last lease as well as this one. Her service is impeccable. She was able to get me exactly what I wanted despite the challenges with inventory right now. All of paperwork was prepared prior to my arrival making for an efficient and seamless lease trade in experience. She is the best and I would highly recommend her to anyone!

I got the regular LOF and tire rotation needed for my vehicle, but I appreciated the service points check to make me aware of the fact that I will need tires soon. I am happy to know of the concern for my safety.

Joshua was a great help and steered us through the process. We appreciate how hard he worked for us.

Service department gave me information and made necessary updates to keep our vehicle safe. Appreciated them checking the battery and replacing it. Wasn’t something I thought of but definitely wanted to replace it after thinking how old it was.

I wanted to schedule my oil change, I showed up hoping to do a walk-in because no one was in the bays, and was told I couldn’t walk in. I was looking forward to having my Nissan fully serviced, instead I had to get the oil changed at Valvaline, then returning on another day for tire maintenance and was unaware that I had to pay for that service. Love Nissan, still with a warranty I was hoping to get a little better service for my vehicle.

I just had a basic oil change and tire rotation. It was done on time and well. Amy was great and explained everything well and made sure my car got cleaned too. My only complaint is that my car seat and mirror were adjusted and were crazy off. I haven’t had that happen before.

Ben was awesome! He took time around closing to let me test drive and really helped me out to get the 0.9% APR rate as a recent college graduate.

We have purchased several cars at FM and always call Josh Morosko first! He is so awesome at what he does snd goes that extra mile at making our car buying experience so easy!

Got exactly what I wanted ! Perfect transaction !

This is my second time to the dealership,they are courtious and polite.I went for a oil change and tire rotation,they quoted me a price and informed me my van had a minor recall that they could fix while I was there. They have a very nice clean waiting room with fresh coffee,tea cookies and wifi.I will definitely go back for future service to my vehicle.J.Palmer

Mika was amazing. Every process was easy and all my questions were answered.

It was a pleasure working with Lou . Im so excited about my car . Service and Lou was a great experience.

Great experience with Akron Fred Martin Nissan helped me work through the whole process of purchasing my first vehicle. Very satisfied with all the employees very welcoming and asking if I’m taken care of. Ladies counting the money I had for down payment was congratulating me on my first vehicle. Because of the covid virus effecting is the title took a bit longer to get to me, but the lady named Ashley who worked there went out of her way to bring me extensions for my 30 day tags that way I’m still safe on the road. Overall very satisfied with Fred Martin Nissan.

Great experience, Josh was a great help in picking out my new vehicle! Will definitely recommend to others!

Had a routine oil change and tire rotation. The staff was courteous, quick and professional. They even gave my dog a treat.

Oil and filter change performed efficiently. Car was washed and broken front license plate holder was replaced without me even requesting it . Many thanks!

I am very pleased with my recent experience at Fred Martin. Brandon assisted with the sale of my car and offered us a truly great deal. I was a wonderful Christmas present!

Holly reached out to me about a possibility for a new car lease... which was so impressive that she did this!!! I so appreciate her professionalism and friendship. I highly recommend Holly and will continue my business with her in the years to come.

Got 2 front tires installed on 370z. Light for tire pressure remains on. Dealership didn’t offer price on those. Key needed new battery (remote) as I told the service department. No follow up. Everyone was rushed and in a hurry.

Excellant service & techs!

Fred Martin is a great company and has qualified people employed, But I have never had a sales representative go above and beyond to make sure that my Pregnant Fiancé and me where in a safe vehicle that we could not only afford, but Love!Ben Easterly, not only knew exactly what he was talking about but this guy actually is Committed to making us happy while maintaining a perfect checks and balance.I would, will, and have, Recommended Ben to all my friends and Fred Martin is the dealership of our choice from here on out!

I can not thank Emery enough for all the work he put into making this deal for me. This experience was definitely a very Merry Christmas present. Thanks again.

Promised us a tablet with the Purchase of the jeep, They Never Came through!! Flat lied to us On more than one occasion!! not to be trusted.

We were absolutely satisfied with our salesman Ben, but not at all satisfied with the finance person! We felt he was very misleading and did not take us seriously! We had a budget to consider and felt he undermined us with the amount being small in his eyes but over all was larger than he portrayed! So needless to say another person came and took over! It all worked out and we do like our new Rogue! I am hoping our dealings with the service department in the future go smoothly!

I bought 12 passenger van love it. Seats pull in OUT so easy. My 2016 has become like FAMILY MEMBER kids named Sully. So trade ins looked tempting LEFT SERVICE satisfied. FANTASTIC GARAGE EVEN WASHED SULLEY THEY LOVE HIM ALSO THANKS. I guess they REALIZE Someday Sully will come home so they take great care of him

Lou was amazing to work with at Fred Martin Nissan! He helped us out tremendously and got us this amazing van for my family. He listened to what we want and what we could afford and he worked his magic and found us a great deal! I highly recommend Lou to anyone!!!!

Ben is a amazing salesman, no pressure and satisfies your every wish. Definately will be back.

Though there was some confusion with the service department the management was quick to correct everything. My sales person was great and upfront with the best possible pricing and options.

This is my 2nd car buying experience with Fred Martin Nissan. Im very pleased with the experiences.Lou, Chuck, Ashley and Dan are Awesome !!

I bought a frontier from this dealership in 2015, the service was and has been so good i went back when i had to replace it. It was like a home coming alot of the service people were still their, Finding a truck I liked was easy. The dealing part seamed effortless. I bought the truck and within a couple hours drove it home.

Good place to buy good sales staff

Professional and thorough! Would highly recommend.

Came in for an oil change and tire rotation. Entire staff was extremely helpful and friendly!

I had a great experience at Fred Martin. My sales rep was great to work with and after some back and forth I was ultimately happy with the deal I got on my car.

Called the dealer about availability of vehicle, on arrival the sales person met me and was very accommodating. Answered all my questions.

The cheapest dealer in Akron Ohio sold me a 2015 vehicle in 2021 with a bad battery from 2014 wouldn’t replace it nor do they fill up your tank if you buy a preowned car from them FYI on preowned they make just as much if not more than selling a new vehicle

Lou went above and beyond to find a car within my budget! I dont know what Id have done!

My email didnt go through, but was squeezed in, in no time at all. Great team! Free oil change was very much appreciated, thanks.

My salesman, Clay was excellent. He was knowledgeable, courteous and respectful of our time.I thought that the dealership did an absolutely awful job in taking steps to practice safety in todays pandemic world.No one wore mask.People did not practice social distancing with customers or with other employees.The office where the papers were signed was too small.It was not cleaned as one person left and the next one came in.Customers waiting wore masks to protect others .But, no one at the dealership had the courtesy to wear a mask to protect customers.Other dealerships that we visited were very accommodating to customer safety. Some had plexiglass shield installed on desk tops to protect both the salesperson and the customer.If I would have known had poorly Fred Martin Nissan handled the closing with the disregard to my safety, I would not have gone back to sign papers. I liked the car, but I did feel very uncomfortable at your dealership. .

Holly was great! She answered every question. Showed me every feature. And was pleasant to deal with. She made it a great experience!

The service reps are POSSIBLY THE BEST IN THE COUNTRY, the sales reps ARE the best in the country, and my maintenance issues where solved and covered by them in such a fashion that If they’d have done it any faster I’d have thought they gave me a brand new car again.Fred Martin makes you feel like family. Ben Easterling I by fare the Top Sales Associate, or should be “Best Friend of the Year”! Because when I have had a problem, he’s picked me mentally during a crisis and a national pandemic and MADE SURE ME AND MY FAMILY WHERE OK!That’s the responsibility of nobody, but not with Ben Easterling! Not with Fred Martin!

Just bought a brand new car there very happy

Fred Martin staff found a way to give great customer service during this time social distancing and COVID-19. The team still provide informative, detailed service while maintaining social distance. My experience was very pleasant like usual. Richard was very helpful when it came to explaining the extra work I needed on my car. I so happy I bought my car at Fred Martin Nissan.

Great experience. Holly was very knowledgeable. The process was a breeze. I am very happy with my purchase.

Everyone is very amazing, super fast service and good prices.

Went in for what was supposed to be a 1 hr recall repair on a vehicle originally purchased from this location.Arrived at 12:45.My car was presumably fixed by 1:30., as it was brought out and parked on side of building by service bay check in.At 2:45 pm Im still waiting for my keys n paperwork. So I ask, again, if my car is finished. Now they tell me they cant find my keys. Kinda hard to misplace a set of keys on a neon green armband!!Finally at 3:15 theyre found in the paperwork directly behind the techHe hands me the previously printed papers & keys and I can finally leave.No excuse for that level of indifference, not even an apology for wasting 2 hrs of my time !

Very capable mechanics

Ben E was extremely personable and didn’t put any pressure on my fiancée or I. He asked questions to fully understand what exactly we were looking for and found us both the best vehicle for the lowest price that had all the amenities we felt were most important. We told him our price and he made it happen. Knowledgeable about Nissan cars, knew the competition, and if he didn’t have an answer he would immediately find someone who did. Great experience.

Brandon and Clay were very pleasant, courteous and helpful to my wife and me. They spent whatever time was necessary to answer questions about vehicles and helped us narrow our choice. The Nissan dealership is well run and professional. Highly recommended.

Called Debbie for, explained my situation, they got me in immediately

I have been a customer here for at least 5 years. Ive purchased two cars from this location. This location has always conducted their business with integrity. I utilize their service department for all of my maintenance, and never once have I wondered if they were fleecing me. Pat is a straight shooter, he tells you whats wrong If anything at all, minus the dramatics. This is the only review Ive ever written, but I recently seen some things that made me appreciate how long Ive trusted this location. Keep up the honest good work !

By far one of my best experiences buying a new car. Clay my salesman was professional and worked diligently with Chuck the sales manager to make sure I was happy with the price and purchase. I have bought many new cars and this dealership tops them all! Highly recommend. See Clay and Chuck. They will not disappoint!

I am sad to say I have not been all that impressed with Fred Martin Nissan. When we bought the car there was an issue with the steering that I kept bringing to their attention and they just over look at it. I ended up finding out that the steering issue was actually a recall that had never been fixed so luckily it didnt cost me any money out of my pocket to have that fixed at a different dealership. Just a couple months after purchasing the vehicle I had to put a fuel pump in my car because my car broke down and just shut off on the side of the road. I tried to call for my roadside assistance that came with the vehicle when I purchased it. I was told from the company that I called on my paperwork that came with my car that I had in the glove box that my warranty and roadside service did not exist mind you this was at 9 at night well I had two children and I was pregnant in the car. I ended up having to pay to tow my vehicle to my home which cost me over $300. I then had to call Fred Martin Nissan the next morning and have them come and Tow my car from my house to the dealership I then had to wait about a week or so to find out what the issue was and then we about another week for the car to be fixed. Overall after I had that problem fixed it has been a pretty good car but I have taken it in for oil changes every 6 months and with that I was promised to have my car washed and cleaned out every time I came in at this point I have now on to the car almost 3 years and I believe they have only washed my car twice. I know that having my car washed just probably a very minor detail but when you are promised something and you only get it twice in 3 years thats just not fair. I have now moved 45 minutes away from where I lived at the time I purchased the vehicle so I asked if there was another dealership I could go to for my oil changes and they told me no. So I now Drive about an hour to get my oil change every 6 months. I cannot say that I would ever purchase a vehicle from this dealership again.

Lou is amazing! Helps so much and is so honest! I will always come to Lou for any vehicle

Rich Lanier went over and above to ensure that I was satisfied and understood the process.

Happy except noticed several employees relaxing on the state mask requirement. Parts Counter had them on their foreheads. Your sign into the showroom says masks are encouraged, but they have been mandated in summit.Otherwise service 100%. Service rep 150%. AAA plus for them.

I had a great experience with Holly and Clay! I love my car and we got thru everything very quickly. My mom even had her oil changed in her Nissan in the short time we were there....and washed! Troy in maintenance was very nice too! Love being Fred Martin Nissan family! 5 stars

I was not;pleased at all.The manager,fid not offer me,any napkins.Howrver,the customer,who came after mr,was offered napkins;and yes,she wad Caucasian

Quick and efficient. Will definitely buy again

Rich was very nice and was very explainable when telling me things about my car that needed done. Def coming back soon to get my oil change.

Wonderful people and facility, highly recommend! No pressure, no bad deals. Listen to what they have to say first, because all they are wanting to do is get you the best prices and a reliable vehicle!

Josh was very attentive to my needs and helped me find the perfect vehicle!

I wanted to wait until I had my new vehicle for a decent amount of time before posting a review. I have now had my vehicle for 6mo and couldnt be more pleased. There has not been a single issue with it!I was on the hunt for something very specific, and this dealership had what I wanted for the best deal I could find. I was hesitant though because it was almost halfway across the state, but I called in advance and was COMPLETELY taken care of by Rob Gunther. When I got there, he greeted my family and I like we were longtime friends. He did not try to take advantage of us, considering we were from out of town. He was very caring and helpful in the most appreciated way. He was very patient through the financial process, even though it meant staying late. Not long after my purchase, I received a genuine thank you card AND a happy birthday text...who does that?!?! Those little things speak volumes, and I would definitely recommend him if you need to buy a vehicle. I will absolutely buy from him again! Until then, thank you Rob, we love our new SUV.

Lou was awesome in a rough time of my life, he made me feel comfortable and worked well with me

Excellent service. Attentive, friendly, professional. Did not wait long. Very pleasant experience.

The cost of the repair was higher than doing the repair at a local certified garage. I maintain the relationship with Fred Martin for the history of the repairs. I will rethink future service repairs based on the type of repair that might be needed. The wait time was 1 hour and 1/2 with an scheduled appointment for that target repair. Way to long for that service call. You ran a full diagnostic update and I guess that justified the bay charge.

We recently purchased a 2020 Nissan Rogue from Josh and were very pleased with the time he spent with us and the thoroughness of explaining all the different features it had. Thanks so much Josh for making our buying experience so pleasant!

I wanted to buy my first SUV. I bought my Nissan 350 Z here, so it was my natural selection of dealerships to start at. I pulled in on one of the rainiest days Ohio has seen. I wanted a lightly used SUV with low mileage. I walked in and was immediately greeted by Lou. What a fantastic guy! I told him what I wanted, he pulled up exactly what I was after on his computer. We drank coffee, laughed and really got to know one another. Within 2 hours, I had exactly what I was after, and the price was right also. I met Rob the Sales Manager and I had so much fun kidding about coming down in price way more than I knew they could, but he was great. I didnt just buy a SUV that day, I made some new friends in the process. Dont make Fred martin Nissan your last choice, make it your first choice because of their selection. These guys were fun and just great guys. Make sure you hit their popcorn machine with fresh popcorn. That smell alone is worth a visit. Highly recommended! Thanks, guys.George Gillespie

Worked with Rod, he was wonderful! Very much appreciated all of his time and patience with us. Had a very nice experience, defiantly plan on returning for future purchases. Highly recommend.

This was a very enjoyable experience. Thank you Josh Merritt.

Terrific salesman terrific staff you want a good deal youll find it there

Just bought a used Hyundai from here after being to 3 other dealerships and I have to say Holly Rhodes is the best! She was very knowledgeable, helpful and not pushy at all. She made the car buying experience fun! Thank you for all your help!

Great customer service! Troy was pleasant and helpful. I was there twice recently and work was done in under the time expected both times. Troy gave a call as soon as car was ready! My 2 year old was even given a hot wheels car while we waited to pay! Thanks Fred Martin Nissan!

By far one of the best dealerships Ive ever worked with. Went far and beyond to make sure I got the vehicle I wanted and needed. Will most likely be using them again.

Service done in a timely manner and done right. Good communication regarding the progress on the service being performed through text messages. Greeted right away by service manager as you pull into the service bay. The service managers always ask to confirm what services you are expecting to be performed and offer the recommended services and allow you to choose to have them done or not with no pressure.

Sales ma Ben great to deal with. Knowledgeable and courteous

Great group of people

The people are very nice and knowledgeable. However, I had to wait 2 hrs (even with an appointment) for an oil change and tire rotation. It seemed that my van was done for a while, but the keys were lost in pile of papers. I had to ask what in the world was taking so long!

Quality service, fair prices, quick turnaround. I dropped off my car late afternoon for service the next a.m. Got a call at 5 p.m. the same day telling me my car was done! Unbelievable service with great people. Thanks to all!

Fred Martin Nissan has a friendly staff. They are very helpful and go out of their way to answer any questions you may have about their cars. Holly is an awesome sales representative. I would recommend them to anyone looking for a vehicle.

Always a pleasant experience purchasing a vehicle from Lou at Fred Martin Nissan. My second purchase from Lou and it wont be the last. The staff is very friendly and the service department is always helpful if you need them. Good dealership. Good service. Good people. Good deals.

Everything was great. Troy and Rich made my visit enjoyable. Every time I come in I feel welcomed and important. Everyone there was very welcoming and polite. I am looking forward to my next oil change.Thank you,Brandy