When our brand new Ford Explorer was rear-ended it was a very stressful situation. Fortunately we had the expert team at VanDevere Collision to help. They worked with us every step of the way and did a great job of getting our new car back on the road. We got the vehicle back much quicker than I ever anticipated. The quality of work is so good you cant even tell we ever had an accident. Thanks again guys for all your hard work and expertise getting us back in our new vehicle!!

I absolutely love all the people here made my experience very pleasant very thankful I chose me and where to come to and this is why Ive purchased my third car from them!

Just drop off my car for repair they great, had a car rental and all insurance ok before I got there

The people in the Vandevere collision center are honest, and straightforward. They have worked on my cars multiple times and its always been a good experience.

I went here to get a quote on a repair to my damaged mirror. They were fast, and offered an itemized receipt. I appreciate that they dont try to pressure you into making a decision to repair your vehicle at their shop. They actually said I was welcome to shop around and look at other collision centers to get an idea on pricing. The customer service was exceptional!

I brought my car into the body shop, and the turn around was very fast. Lance worked very hard to get replacement parts, and the body shop did a great job repairing my mirror. The staff is professional and courteous, and they make sure that you are treated very well. I would definitely recommend them to others. Great job guys!

Chris and his team did a special project for us that turned out GREAT. Perfectly done on a very difficult project. Very please and thankful for the great quality and service!

The staff is very friendly and got our claim taken care of with insurance since the claims adjuster wouldnt come look at the car.

Went to get some body repair on my car. The office ladies were very helpful, professional and friendly. Assets to the company. My car was fixed, looked great. I had a 2019 Optima to drive while my car was being fixed. Insurance paid for everything. I really have no complaints, Vandevere is the best as far as Im concerned.

Absolutely amazing. They have done collision work on my car twice now. I have found my forever spot. The staff is wonderful very professional and nice. I dealt with Jim, AJ, and Sue such wonderful people. I would tell the whole world about this place if I could☺ They have all went above and beyond. They even took apart the rent dash to get my debt card. I wasnt charged a whole bunch of extra fees they did it no charge. Every time I leave extremely happy. Thank all of you so much for all your hard work. Its so much appreciated.

I apologise I didnt even realize I sent a review.We are very satisfied with the work done on our PT Cruiser- she looks almost good as new!!!Thank you for all your hard work and I would recommend you to anyone in need of this type of work!!

Very satisfied with the service here I feel like they went above & beyond to make sure I 100% satisfied, which I was!!

You all have the absolute worst service ever! For a 700 dollar estimate to replace a bumper on my car has taken over a week and 3 days!! Ever day I call you all give me the same information itll be ready tomorrow that has taken place everyday since Monday its Thursday and Im getting the same response! If the part was in back order or not in thats 1 thing but to have the part and cant complete the job is horrible! What kind of service is that? Why should anyone come to the shop? I work for Allstate and would never bring your company up to anyone as a preferred shop! How do you have to re spray a bumper over three times and why is it the same response every day! People have to schedule time off to take off work every day when you say that! As a company and organization you all should be ashamed of yourself!

I had the VanDevere Collision Center do some warranty work on my 2006 HHR a little over a year ago and I am very pleased with the outcome. I was greeted by the friendly staff and the entire process was seamless. In the event that I would ever require bodywork on one of my vehicles, I would return to the VanDevere Collision Center.

If I could give Van Devere six stars I would. Shane Schawben handled our repair with the utmost professionalism and courtesy to my wife, my daughter and me. His experience of knowing what to expect during the repair shone through as well. When unexpected issues popped up, he was right on the phone letting us know what had happened and how it was to be addressed. I never asked for special treatment - but I sure got it. All I wanted was my car to be repaired correctly and in a timely manner. Not only did they meet that - they exceeded it - by far.A friend had recommended we use Van Devere for our repair post accident based on her experience there. I originally wanted to take the car where we had bought it. But after this experience, I need to ask myself So, why did I want to do this the hard way? I am now cooking her the meal of her dreams.So, shout outs to all involved in our repair - you have done you jobs very very well!

I dropped my car off 2 weeks ago for routine maintenance and some body work. Was told it would be done in a week. The maintenance work was done then they sent it to the collision center. They never called me to provide updates. Today I call for the 4th or 5th time to get an update and I am told the part they ordered for my car no longer fits and they ordered another one earlier this week and it arrived today. The car wont be ready until tomorrow. By tomorrow it will have spent 16 days in the shop. The only phone call from the shop was on day 1 to agree to the estimate. They never offered to provide shuttle service, alternate transportation. Just terrible all around service. Stay away.

They did an excellent job. Thank you.

Parts easy to order good service

Great service every time!!?

Never again will I shop at VanDevere. We just had the most ridiculous experience with the service department. Brought are car in last Friday for a leak that was basically flooding the floor in our backseat (that has always done it since we first bought the car) first off the guy fixed it without even calling to confirm the pricing he just fixed it. They called said it was$160. We were okay with that we werent sweating nothing we were just glad that the problem was fixed finally and the awful smell can get out of our car. Then the guy asked how we would like to pay. boyfriend pays with his debit card over the phone. I dont know what happened but the card was ran two times and declined. Then he was like its okay I will be up there to pay in person. on his way up there he got a text message from his bank stating the money was out of his account. Chase said that VanDevere Kia got $160. so when my boyfriend got there he showed them the txt that the money came out. They said no it didnt. he even had to call his bank because they would not believe him which is ridiculous. We should not have had to call are bank. They said you are not getting your car unless we see $160 or you can show proof that it cleared in your bank. Mind you it was Friday they are closed Saturday and Sunday. the bank was closed Monday. did not have our car all weekend long. the car had are childrens car seat and booster which is a safety hazard for having children. then Tuesday comes the bank is open. it still is saying pending. the bank said thats because they are a day behind. okay fine. today, the bank is still saying pending. we went ahead and cancelled the payment. got the $160 payment back, so that we can take the cash up there to get our car, thats basically been almost a week that they would not give it back to us or even attempted to help us get around or give us are childrens car seats. I am appalled at the service that we were put through when we have been with VanDevere for years I just had my dad buy a brand new 2016 Kia Soul from you guys last year and this is the thanks we get and the service that we get for the amount of money we give you guys! never again

Been ther on two separate occasions . Both times the work was FABULOUS!! Highly recomended

Shop does excellent work and are very helpful and courteous.

Fast phone response worked with insurance and hope to get car back fast

Excellent Service

I felt like all where looking for the right car to fit not only my pocket but all my needs. Im so surprised how much I like the car I found

Krystal is very friendly and helped me get my lease and make the price something that fit my budget.

Excellent work and people

Friendly Atmosphere

Made my car look brand new.

I wont go anywhere else!

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