My vehicle was recently struck damaged by another driver. This business was the first one my family in the Akron area recommended when trying to get things repaired. Well, they were absolutely correct. Professional & courteous. Excellent service all around. And, my car looks like new. Thank you so much.

I had an accident in Cuyahoga County October 8th. I live in North Hill and knew right away where I wanted my vehicle towed to…Alexanders because of their excellent reputation.My vehicle ended up a total loss but I appreciate the kindness and good communication I experienced during those weeks with Alexander’s while working with my insurance company.

I had my 2014 Honda detailed here. It was in pretty rough shape when I dropped it off. It now looks better than it did when I bought it!! It looks brand new. I new it was going to be a lot better but they far surpassed my expectations!!!! I cannot recommend them enough.

Comfortable atmosphere, friendly & knowledgeable staff, family owned and 93 years in business! Top quality repairs & detailing specials, call and ask today.

The work they do here is unmatched and the staff is amazing. They are the only place I would ever take my vehicle to for body work. They made the entire process smooth and worry free and made my car look like it just came off the showroom floor and their professionalism and courtesy is off the charts. They really went the extra mile in every regard and their warranty cant be beat. I would highly recommend them. They do amazing repair and detail work.

This company does fantastic work and Is very efficient and diligent in its detailing. Always love the way it comes back to us when done, it looks like a brand new vehicle. Give them an A plus rating!

I have been using Alexander’s for years. I was involved in a small accident years ago and my parents told me about this shop. I’m very particular about how things get done and this team just doesn’t disappoint. They treat you in a way you feel cared about and special as a customer. Their attention to detail can’t be surpassed. It’s essential to them to do an amazing job and they want and appreciate your business. They accept all insurance and the insurance prices a very fair, especially for the quality of work they do. The result is never anything less than perfect. Other than repairs, I get my vehicles detailed by them. Again...I’m very particular and have all the necessary things to do a professional job myself, including a professional orbital polisher. After they repaired a vehicle for me once, they asked if I wanted their full professional platinum detail. I purchased it at the discounted rate they offer a few times a year. When I came back to pick up my vehicle, I knew I would I see how they missed some things and it looked good, but not to my level. I was completely wrong. When you get a vehicle detailed there, the thing comes back showroom quality with every nook and cranny spotless...including the engine. Honestly, you can only give them a 10 out of 10. It’s that good. I’m just a customer. I have no affiliation with this business. If you want the very best in repairs on body or paint or want a detail on a vehicle that is nothing short of amazing... I would never recommend anyone except Alexander’s. They are the best and more importantly they care about you. Life is busy and things get crazy from time to time, but they will make you feel like you are their only customer. They are so good in fact that I would never use anyone except them. It’s like that.

Hands down the BEST body shop in Akron! From the moment I received the quote they handled everything. Car rental was brought to the shop on the day I dropped my car off and they picked it up from there also. Everyone was very professional and friendly. Its great to do business with a company who values the customer. Thank you Alexander Body and Fender for a great job!

I tooked my car there because of recommendations I had heard from people that the body work would be done right and well. I had to return to them 3 different times because the expected work was not done well/completely. Both times I returned I felt that the staff I encountered seemed annoyed by me questioning the work and one of the times they wanted to haphazardly try and fix the issue right in the parking lot. I felt very uncomfortable with that and said that doesn’t seem like the right way to do it. Having to drop off and pickup my car multiple times to fix what I have been told should have been a standard repair process for getting mildly rear ended was very disappointing. If someone would ask me to recommend a body shop, I would be hesitant to recommend Alexander’s without expressing my experience with details.

They were very efficient and it was finished as promised. The quality was excellent!

This is my second go round using Alexander body and fender, the first experience was great and the second was even better. There staff knows there way around cars. And always very helpful. LOVE MY JEEP. Thanks Ron

Great place for your car body repairs. They done an excellent repair job on damage that was done to my truck. The staff is friendly, professional and knowledgeable. We would definitely use them again if the need should arise.

Only thing i would rate negative is repairs took a very long time. Our insurance coverage on our rental ran out before the repairs were done and Alexanders didnt offer to cover the days over.

Got a Groupon for some detailing! They did an amazing job, we have used them in the past and were just as pleased! Highly recommend if u want you car detailed!

Had my 2008 car detailed at Alexander, and they did an amazing job! Ive had my car detailed before, but they got into nooks & crannies the others didnt, and it sparkles! Highly recommend them!

A friend of mine and I had our cars detailed at Akexanders. I, absolutely, cannot say enough good things about this place. My 12 yr old Lincoln looks as good as new. I guess over the years, the white paint had just gone dull. Its not dull now...its terrific. The interior is flawless. I have a 85 yr anniversary Swensons glass in the cupholder...you know for pens, sunglasses etc. That glass has been there for at least 2 years. Alexanders even washed the glass. My friends Lexus looks as good. Nice people. Clean facility. Good value. They even gave me a card saying if I see anything that I think should be attended to, bring it back ASAP, and they will take care of it. Its nice to spend money with people who give great value. TRY THEM, I GUARANTEE YOULL BE MORE THAN SATISFIED!!!

THEY WORKED WELL WITH THE INSURANCE COMPANY AND GOT ME WHAT I NEEDED. THANK U

Go here if you want great work done by great people!

Always professional and very detailed like everyone want to see. Your car is treated like it was theirs.

From the moment I called I was assured by the more than competent and friendly Katie. She helped me through the entire process and the cherry on top was my car is back to her beautiful self . This is the third time we’ve used your services and will be back if need be!!!

I had to get some body work done on my SUV due to a recent small fender bender. Alexander’s is the BEST around. Extremely professional and high quality work. Customer service is exceptional and work is completed promptly . I HIGHLY recommend them

Had my car detailed, wonderful experience. Everyone was so nice!!

I called and asked if the did welding on vehicles, they said what kind I said on the frame, they said no. A BODY SHOP THAT DOESNT WELD ON VEHICLES.

I loved this place Katie was a great help at well all the other workers! Without yall help my baby Ms. Pearl would not have gotten fixed! Great Team work 5 Stars!

Great customer service. I had gotten rear ended and they fixed everything in no time! Awesome place!

Omg where do I start. It had been 3-4 years since my interior had been cleaned. Let’s be honest, anytime you mix small children with light tan interior, your doomed for destruction. Any-who, called Alexander, and from the first to last conversation, nothing less than high quality customer service and professionalism! Very personable and understanding. Their work was immaculate! My car looks and smells brand new! Highly recommend!

The staff are very professional and friendly. When my car was done it looks better now than I did when a bought it. You get what you pay for!

Went and picked up my car a couple days ago after getting my front bumper and headlight replaced. Smooth and easy process. Very professional. Good deals. Car looked brand new after it was cleaned. After leaving I was assured if any issues came up to come back in and theyll take care of it. Recommended.

Very professional- explained the entire process of what needed to be done and then kept me advised as to the progress being made. Car totally detailed when I picked it up, I think it looked better than when I drove it home from the dealership. Superb outfit!

Wow! Alexander’s detailed the interior of my daughter’s car. Can’t believe that they got it so clean. Polite, accommodating staff, great value. Will definitely recommend Alexander’s in the future. Thanks!

They did a great job detailing my car. They even removed some scuffs and scratches that I thought were permanent! Office staff is very friendly and accommodating. Great experience here.

Went here on recommendations. I am happy I did. Left me knowing my car was in capable hands.Extremely detail oriented. I am amazed by the great work they did. Im a customer for life!!!

Best detail job I have ever had. Very happy. Thanks

All I can say is WOW! My car looks new again! Thank you so much! All so having a rental that I could use, made it so easy! I will back!

Excellent job again by the crew at Alexander Body & Fender. Well worth the price for the job well done. Will be taking my wife’s car in soon. Thanks again!

Great people.

I had the amazing opportunity to talk to a patient who recommended Alexander Body & Fender Co. She said they were the best. My car looks brand new again. We are so happy with the quality of the service, repair and staff. They took great care of my car, the insurance and me. Thank you!

Excellent job fixing my car. Everyone was very nice and professional. They even cleaned and vacuumed my car which is an extra plus. Job well done would definitely recommend this place.

First my car went into the shop OCTOBER 1st I didn’t receive my car back until OCTOBER 27th. When my car went into the shop there was nothing wrong with it except the damages that were done in the accident. When I regained possession I discovered there was something wrong with the battery. At first it took a few tries to get the car to cut on all of the dashboard lights were still on as well. Later it none of the lights were on and the car still wouldn’t start at all. When my car went into the shop there was nothing wrong it. It was in AlEXANDER’s POSSESSION FOR 27 DAYS so it couldn’t have possibly gone bad anywhere else. They denied any and all accusations of this happening no one even offered to come to sort of Resolution or even offer to pay for half of the cost of new battery or anything. Over that 27 day period they released my car to me for ONE DAY and that’s when I discovered that the repairs weren’t complete. Causing it to be in the shop another WEEK. THIS HAS BEEN THE WORST EXPERIENCE I’VE EVER HAD. I WOULD HIGHLY NOT RECOMMEND GETTING YOUR CAR FIXED HERE.

I had my 2012 Honda’s exterior and interior detailed. The finished product took years off my SUV! The whole experience was great!

Alexanders does excellent work. Ive used them twice. Both times everyone I came in contact with was professional and friendly. I was in a stressful situation the second time I used them. Their respect and kindness helped me immensely.

From the first call to the body shop until pickup, the experience was pleasurable. Katie was very friendly and helpful and answered all my questions. My car literally looks brand new, unbelievable! Wont go anywhere else to get car detailed from now on! Thanks, Alexander Body!

I took my RAV4 to them after a vacation for a Full Detail! They did a fabulous job. Hasnt been that nice since I bought it! Ron was great to work with. It was raining/snowing when I picked it up. Would have been nice to see the outside all clean before it got all wet. Great job and price!

They detailed my 9 year old car and it looks great. Well worth it and done early too . Thank you Alexander’s

They took my 12 year old car & made it look like new.Great service. Very friendly office staff. I will return.

I took my car for a badly needed detail. Honestly, it was filthy as it hadn’t been thoroughly cleaned since I bought it. Alexander’s detail made it look like new. I highly recommend.

Had two vehicles detailed, Alexanders did a great job .this is the third year I have used them an will do it again soon. I highly recommend Alexanders.

We managed to damage our 2015 Ram pickup fender. Alexander Body did a great job getting the repair completed rapidly and looking good so we could get her back to work! Very pleased with everything.

Alexander Body detailed my wifes car (which she dearly treasures!) and did an amazing job making an older car look practically brand new. Even everything under the hood looks new! I highly recommend them!

The staff was very polite and attentive to any of my questions and explaining information with me.

Nice staff, but they took four days to replace one side mirror, then didnt do the return on my rental car (which was included in my insurance.) which lead to me getting a bill from Hertz for almost $400. And theyre expensive as hell. I wont be back.

Alexander has proven that they are among the best body shop. My car look good as new... would definitely recommend and do business with Alexander

Took my Honda Ridgeline for a Platimum detail package. Dropped off at 8am on appt day, called them at 5pm and needed more time for upholstery to dry so left it overnight. I was warned ahead of time that more time may have been necessary, but by 5 pm I hope they would of informed me instead I had to call fthem for a status update. Anyhiw, pick it up the next morning, keys handed to me with no escort to look over on site so, drove home & inspected the truck when I arrived home. The engine compartment was very clean, nice job. Inspected the cab interior: smelled great, at first glance looked clean; then I noticed my front seats still showed signs of deodorant on the sides parallel to my armpits, it is summer after all, I drive and passenger in this vehicle, clearly missed this area on both front seats; also noticed area below center counsel that still had spilled coffee visible; and front driver seat coffee stain still visible, thought at least it would be lighter in appearance. Back seat & cab area were clean, but very little activity happens back there. The bed area (which is carpeted) was not touched at all, so must not be included in the services purchased. Overall I feel it was an average job, but it was a Groupon offer, so maybe treated differently for attention to detail than regular price customers. Maybe it was due to inexperienced staff, but either way, just average. I have taken it other places over the 6years of ownership and felt I had better results.

They were very professional. A rental car was arranged for me. I didn’t have to return the rental. The car rental picked up their car from Alexander’s.

Car detail was fantastic. Highly recommend.

Never got back to me with a quote even after I called again. Oversprayed the windshield on a previous repair. We moved all of our business to Tallmadge Collision Repair and are very pleased. Their quote came back that day, the cost was reasonable, and the repair well done. We had used Alexander in our family for years but with the poor customer service and lack of attention we no longer feel they are a good value.

Great service.

Took two of my cars for detailing and was very disappointed in the quality of work. Even pointed out things that were wrong to both the manager and the owner. While they both agreed with me on the stuff that I pointed out, such as; dust on the far end of the dash, doors, some spots on the seats were not properly clean (I literally scraped the spots with my finger nail and came off), and exterior front and wind shield of the cars still had bug splatters),. Neither the owner, nor the manager wanted to take responsibility. The owner said that this is basic cleaning and it is not going to be perfect and the Manager said; To my defense, I have a new staff. When I knew that they are not willing to do anything to retain me as their customer, I said that I will not be coming here again, to which the manager replied; THAT IS FINE.

Alexanders is the GOLD standard!!

Actually this review is from Deborah Wilkinson, the owner of car that was detailed. The first thing i notice from this place is they have great customer service and was treated good even when i asked for the sweeping to be done better between the seats. I love this company for there great services on being a body shop but the reason for four instead of five stars is because although i know i only bought the basic coupon I was not impressed with what they did for the basic. I also bought a groupon for 99 dollars that was supposed to be a 190 deal and when i called in to see if i could upgrade to Premier or whatever i was told i could for 100 more which would be great except they told me regular price for basic is 99 and the full detailing was 200. Where did i get a deal?

Honest and transparent price quotes and they follow through on everything they promise. Ive always been impressed with the quality of their repair and detail work

Highly recommend and I will be going there again. Efficient! and Kind! Advocated well for me to get even more money from my insurance company. Sent me a Christmas card and I had only become their customer on December 17 of that year.

They did an amazing job on my car!! I rate them a 10000 percent

Best detailing I’ve ever received!

Detailed car Grear Job Thanks!

Used a Groupon for auto detailing. They did a good job detailing my vehicle for the price. I accidentally left valuable items in the vehicle and they were all returned. I forgot to get the retail price for the services that I received, but they were all worth the Groupon cost. I didnt receive the buffing service. I needed it, I wish that they wouldve called with a good price too add the buffing to my bill.

Excellent collision repair. Just got my car back today and cant thank Ron Somerville, Katie and the staff enough for the great job they did. Very detailed orientated. Always take my vehicles there and have never been disappointed. Thanks again for a job well done.

The right place to go when you need body work. Friendly, helpful and good at what they do.

Friendly, fast, thorough and honest. Took my 20 year old Mercedes there and they made it look brand new. Detailers cleaned every nook and cranny, paint job was pristine, and the hood repair was done at a reasonable cost. Thank you Alexander Body shop!

Alexander body & fender did a wonderful job repairing my car and it was completely detailed when I got it back. The customer service was exceptional!! Very happy with the service I received and I would highly recommend this company to everyone.

First timer here and could not be happier. We got the basic detail from Groupon and it turned out perfect. Great people here! Highly recommend!

We received excellent service on our vans repairs and received it back clean and detailed. It was a smooth process as they worked directly with the insurance company for all work performed. I highly recommend this company.

Best car detail ever!!!! Definitely surpassed my high expectations!!!

Top notch repairs very professional staff

I take all my vehicles there. They are the best!

Wonderful place. Had previous work done here. They do good work.

Windshield replacement

We had our truck detailed last Monday and all I can say is what a waist of money. I could have done a way better job myself. They did not vacuum the floor mats, did not clean in between the doors, dirt still in the cup holders, smeared windows, pedals still crusted in dirt and so much more. I had called to express my concerns and was pretty much blown off with a bunch of lies. I was going to take my other car there but after seeing the truck I will never go back and tell everyone I know to do the same. SAVE YOUR MONEY and GO SOMEWHERE ELSE!

For body work: My dad took his cars here. I am taking my cars here. For decades our family has trusted the staff at Alexander Body and Fender to provide the best in service and customer care. For decades, we have been completely satisfied.

Their experience shows. My family has been using this place for years and will never go anywhere else. They take pride in their work and it shows in the final results. They handle everything for you with your insurance company. If you are looking for quality body work and great customer service, this is your place.

There are only a few places I trust to work on my car, and Alexanders is the only place I trust for paint. All I can say is their paint job looked fantastic and lasted. My initial paint job has been in place for about 5 years. Lets just say my factory paint job hasnt lasted that long. Beautifully matched and blended, they simply take the time to do it right. Id absolutely recommend them.

The only place we trust to fix our cars.

Alexander Body and Fender have ben helping me out of scrapes since 1983 when I drove my dads car in a ditch! Thank you for the decades of service.

I’m visiting from out of town.Some one backed into my car .Not a lot of damage .But still my car.Called to have estimate told come on down.Only to have them come out and tell me they don’t work on 2003 vehicles.Dont want to mess with small work .Yet your sign out front has a proverb passage .Perhaps you should look it up .Good day

Alexander body did a great job on the detailing of my Mustang. Great service, everyone was friendly and courteous.

Great service!

I had my car detailed at Alexander. They did a great job and they actually finished early. It was almost too clean to drive...

We paid for a platinum detail service through Groupon ($160, typically $300). I had always heard they were the best in body repairs, and read review after review of excellent work with their detailing work. Our daughter also bought the regular package. The job done on her car was great, ours would not be the same. When we picked up my Honda Odyssey, Friday after hours, my 6 disc CD player was making a whirring noise as I was opening the door. It read “push eject” off and on, and wouldn’t load or eject. As I drove it home, I could see also swipe marks on the windshield. It ended up having dried wax on all of the interior door jams, with my rear bumper and painted interior liftgate doorframe being the worst. It still had all of the dirt and tree droppings on it.When I took it on Monday, I felt as though I had to defend myself. I was told that they weren’t sure how the broken CD player could’ve happened, that the detail crew reported nothing unusual, and that I’d probably have to take it to a dealership. No apology, more of an “oh well” kind of response. Then a very helpful guy from the detail department came out, and as the other guy was digging at my CD player, this guy looked at my concerns with the wax, and said that I was right. It ended up being so bad, that he took pictures of it, so that he could show the guys in the department and have some re-training. The first guy, I believe his name was Tony, went in, talked with the owner, and came out and told me that I could drop it off and leave it there for a whole day, and they would take a look at my CD player. I’ve done that, and they were’nt able to fix it. He also said that my car would be washed and vacuumed when I brought it back in for them to look at the CD player closer. When I picked it up today, none of those things had been done. So they wipe their hands of it, no offer to fix it, no offer to refund my money, no addressing of the broken CD player or the poor job done on my car.I was looking forward to doing long time business with this company. I had always heard wonderful things, and the fact that they have scriptures posted on their logo, along with a special day to offer a car washing service for pastors of local churches, I was excited to work alongside of a company that seemed to represent my believes and values. Disappointment, does not begin to describe how I’m feeling right now. Never again.

Took my vehicle there spent a lot of money getting a lot of painting done. A lil over 2 months later started noticing a brand new hood I had them paint started to bubble and rust. They said they have a life time gaurntee on their work. When I took it in to show them they claimed that it was a cheep hood! I talked to another shop and they said it wasn’t sealed correctly! They don’t stand by their work. Don’t talk your vehicle there!! Beware. On a plus side they have great customer service, but what dose that matter if they don’t do good work!! Don’t waste your hard earned money as they are very expensive compared to other places. One more thing. There was a bunch of stuff that wasn’t tightened all the way when the vehicle was done. I had to go over parts and resecure them. I have a Jeep so there are a lot of bolts and screws. Bad work! Will never take a vehicle there again. Don’t wast your time and money!

Alexander Body & Fender did a great job when detailing my car.

I can’t believe I let my car get this bad! They made my 7 year old car feel like new and they made me feel like a good car owner (which I’m not)

Did excellent work with even just the basic service. I will bringing the other car for the same work.

The customer service is excellent and they do the work in a timely manner

Super friendly

Very good service skilled workmanship

Had it there 5 times and they never could get the body lines right the paint was great and the office people were very professional its sad they cant put a car together properly.

Great people they did an amazing job on my car

Dont trust them beware!!!!! Took in my SUV June 20th 2015 repair.....My SUV had no mechanical problems when I took it. Long story short they said they would have it for a week...They had it for 3 weeks when they called me to finally pick it up it wouldnt start. In the voicemail they left NEVER did they mention it wouldnt start. Now Im told I need an engine bs. The only reason I gave them one star because thats the only way I could write this review. Beware!!!!!

Great auto body shop. Friendly knowledgeable people

Did excellent work on my car will recommend to anybody! Also they keep you updated on the process of your car!