On the very first contact the receptionist was very sweet and helpful. Upon meeting Joanne, [the] Hearing Instrument Specialist, she conducted the hearing test with great precision and efficiency, and showed deep care and concern for my hearing well being. We placed an order for hearing devices priced within my budget, and when they arrived within 2 weeks, Joanne was very thorough in showing me how to place them in my ears, how to clean them; the full gamut of correct usage and maintenance. We then scheduled a follow-up consultation for a week later. The entire process was thorough and caring in every way. I would not hesitate to recommend Elite Hearing Centers to anyone experiencing hearing loss and wishing to correct it. Im glad I did.
Elite hearing of Aiken, SC is without question the most knowledgeable and professional staff I have experienced in a long time. It is clearly the main focus of your employees to satisfy their customer needs, answer their questions, and send us home with a smile. This is my second experience with hearing aids and just after my second appointment I’m very comfortable. Please thank Chesley and Joanne for their kindness and attention provided to a senior citizen that needed all the help he could get. ELITE you have the best employee selection and training program around. Please be assured that I am neither friend nor family member of any Elite employee. Just an exceptional customer who would be proud to be a family member!
First time purchasing hear aids and it was a great experience. Joanne and Chesley were very helpful. Thanks for making it easy
It was a good experience with these people. They were knowledgeable and delightful to deal with. I highly advise anyone to stop in and talk with them if they are looking into hearing better
Would like to thank the people at Elite Hearing off Whiskey Rd, Aiken. They were the best, knowledgeable, friendly and with a great sense of humor. Professional at all times and answered any questions I may of had.Very happy to give the the highest rating available,, thank you to all there.
Chesley is such a sunny spot when you walk in the door. She provides customer service the way it should be.Joanne was very patient and explained everything so thoroughly. She helped me understand a lot of what was going on with my husband’s hearing loss. She worked with us to make the hearings aids affordable also.
Joanne is an excellent provider who truly cares about her patients outcomes. She goes above and beyond to ensure her patients have the best hearing aid fitting possible. I recommend her for all of your hearing care needs!
The hearing test I was given was the very best I’d ever had. The Audiologist and office personnel were proficient at their work. I am very satisfied in the way I was treated.
Chelsey has a wonderful WARM SMILE and is just an amazing receptionist and the most efficient one ever here at this location. Joanne is exceptional too! All needed improvements!! YEAH!!
I have dealt with ENTs before but never have I had such attention to detail and my hearing problems. Joanne is an exceptional person. I would highly recommend her and Elite Hearing Center. The receptionist up front is also a great asset. She is friendly and a pleasure to talk with
My refitting for my hearing aids is fantastic. My devices are so secure in my ear. The professional was patient, knowledgeable, and instructed me well in all she was doing.
Went in yesterday to get hearing aides cleaned. Ended up with a new hearing test and better setting. Dr and staff very friendly and professional!
Everybody has done a excellent job.They have gone above and beyond to get me setup with the right hearing aids.they definitely deserves a bonus for all the work they have done.I will definitely recommend them to my friends.
I am very pleased withThis office. From the receptionist Chelsey to the Audiologist Joanne this is a caring and professional team. Conveniently located next to Publix. Joanne was able to fine tune my Phonak hearing aids when other offices could not. It did not matter that they were purchased elsewhere. Joanne just wanted them to improve my hearing. She has created her own programming tools to simulate environments that you would be in and then adjusts from there rather than the perfect quiet office environment. Take advantage of the free hearing test to see if you need help or are not happy with your current situation.
We were so pleased with the courtesy, professionalism and kindness of the associates of Elite Hearing Centers of America in Aiken, SC. My husband loves his new hearing aids and was so excited each time he heard a new sound that he hadn’t heard in years!
As soon as we walked in the office Chesley greeted us and made us feel like family. Very impressed. Thank you!
Joanne was a great support for my wife in getting the test and aids for her. Now that she can hear better, we have much better communication. Thank you very much.
Love my jhearing aides .Joanne is wonderful. Very caring. Office staff is great .Chesley is also great. Very professional and knowledgeable about hearing healthcare.
This office an staff are top notch..Wait time cleanliness,demeanor an overview is the best I have seen in a very very long time The front desk lady an audioligist.Are very professional knowlegeable.Would recommend them over an hearing center in Aiken,SC..
Helpful, knows about my hearing aid. Its always a good experience when I walk in. The candy is a plus.
Great experience! Chesley is so kind and helpful.
Joanne Weeden made adjustments that made a world of difference! Professional. Knowledgeable. Friendly
Chelsy was patient and very helpful! And that’s hard to do when you’re working with an old man.
As soon as I walked in the door; Chelseys big beautiful smile told me it was going to be a great visit. Chelsey is so very friendly and knowledgeable and goes beyond description to assist her customers. I have never...in any business or appointment Ive been to ;that I felt so at ease.As for JoAnn...her knowledge is beyond normal. If it wasnt for JoAnn; I would have left Elite a long time ago. Long before JoAnn; I was sold a set of hearing aids that are totally junk as in the ones you can order from a TV commercial are better. JoAnn ...with her knowledge and concern...has bent over backwards to try and make them better. I am VERY pleased with the service I have recieved at Elite in Aiken.I recommend them to everybody I talk to...as long as Chelsey and JoAnn are there.
Coming here to see Joanne at the elite Hearing Center has been one of the most amazing experiences for myself as well as for my husband who had hearing aids he got with the VA and did not work for him she has gotten my hearing working and my husband tabs as well we cant thank her enough and she didnt charge us a thing God bless her from both of us
Everyone there are very courteous and helpful. Mr. Keith is very knowledgeable in his field and will go above and beyond to help people with their hearing aids. My wife has profound hearing loss and doesnt like the new digital hearing aids. Mr. Keith worked with her in making adjustments to her hearing aid to help her get used to the difference in the sound. After a few adjustments my wife is loving her new hearing aid. Thank you, Mr. Keith!!! We are recommending them to everyone we can.
Joan & Chelsey were AMAZING!!! Patient & compassionate - took GREAT care of my mom!!!
The service is outstanding. I like the receptionist, Jennifer she is very friendly.. Keith is also very good at his job. I needed to get my hearing fixed and they helped me to achieve this. Would highly recommend.
Upon having the rudest experience at the evans location, this was well worth the 40 minute drive from Augusta. The entire staff was very kind and patient with my grandmother, the physician explained things thoroughly and made it his business to give her a great experience. 10/10 will definitely recommend to others.
I am so very happy with all the doctor and office staff that helped me out with my hearing aides . I will give testimony to anyone who wants to know about Elite hearing services. Sincerely, Jennie Murphy
Excellent service and exceptional professionalism! Very helpful explaining the entire process. Highly recommended!
Excellent experience. Excellent ongoing service.
The staff at Elite Hearing Centers are amazing! Jessica up front was super sweet and friendly, and Dr. Graves was amazing with understanding my situation and needs as a patient. He offered me several options to work with that fit my preferences rather than push unnecessary product on me. I look forward to working with him and his staff in the future.
The service here is excellent. Very friendly staff.
The staff is very friendly, office is very clean. Really enjoyed my experience.
Jennifer is great. Always helpful and happy to assist.
Very convenient location...excellent, friendly, prompt, easily understood staff.
This place is excellent. Everything you would expect great customer service to be. Morgan is so hospitable. It is a pleasure to see a smiling face greet you when you walk through the door. Facility is nice. I would recommend it to others.
Jessica was great. I feel like I got a set of new ears. Thanks
Excellent service and very professional Hearing Aid Specialist and Staff! The product is very good and we are very pleased with my husbands new hearing aids. The staff is very kind, helpful, considerate, friendly and wonderful to work with. The follow up has been excellent. We are pleased to recommend Elite Hearing Centers.
Just an all around good, simple, and easy process. Would highly recommend anyone to come here. Very friendly staff and willing to help out with any questions I had.
I have been very happy with Elite Hearing Center of Aiken. When I first entered the door I was greeted by Morgan, the receptionist who has helped me with scheduling appointments, following up on questions I may have had and keeping me on time. Rebecca who has been very patient with me to insure I have the right fit, comfortable feeling and adjustments to ensure my confidence in being a first time user of the hearing aid. Thank you!!
I have gone to Costco,Sams Club, and Miracle Ear to find a hearing aid that works for me. I was just about to give up when I walked into the new Elite Hearing Center in Aiken .Wow what a difference. All kinds of opinions. all kinds of prices that you can afford. Now here is the best part. Service, Service and more. Morgan the receptionist is so accommodating and Derick even called me to see how the hearing aids were working for me. If you need a hearing aid stop and see them in the Aiken location in the Publix shopping Center.
Elite hearing of Aiken was my first hearing aide supplier.They have give the best service possible . I had trouble with my first hearing aide . Morgan the receptionist got me an appointment very quickly and a new pair of aides we ordered . Morgan guaranteed Id be happy or Elite would take care of it.The new hearing Aides solved my concerns .
Absolutely amazing service! The team was outstanding and so helpful!
Karlee is always smiling and welcoming. Will not go anywhere else!
Great location & even better employees.Karlee is very sweet and nice with everyone that calls or comes into the office 🙂
Very professional and honest. A pleasure to deal with, no high pressure.
Best customer service, was very impressed with staff friendliness.
Staff is great. Wouldn’t go anywhere else!
This is a great place and everyone is so friendly
Wonderful !
Great place to go
Wow!! Just simply amazing!!!!
Staff is wonderful!!!
Friendly staff!