Went to get one ballon filled with helium, told it would be an hour. No one in line, no one really in the store at all, lady very very rude… basically telling me to go somewhere else because they have online orders and don’t need my business. Ok, never again!

If I could give it a zero/ no stars I would. I went in there today and was buying my granddaughters birthday supplies. They didn’t have a big variety but I got what I could. I had 3 of my grandkids with me. I let them get candy. I stood in line for at least 15 minutes while the one cashier was blowing up balloons for a customer. There were 2 other employees stood talking even though I kept looking at them finally the guy came up but instead of waiting on me he stood by the cashier as she rang up her customer. Once I got to checkout, the prices were wrong on the candy. I had them pick out some other candy and it wring up wrong price. The man was rude so I walked out of the store without purchasing anything. They have lost my business. Sorry customer service!!!!!

I went in a few mins before closing and both women were so nice and helpful. Thank you

I don’t normally complain but I came in Friday and my cashier was a child literally she looked about 7 years old I didn’t like she was allowed back there and was handling cash. The two managers there Patricia and Beverly were not very helpful they were rude.

The young man & woman that assited me were extremely nice. They arranged my balloons, gave me a big bag so they wouldnt be all over the place well I paid a 1.00 for it but it was well worth it.

Great location but really not alot of virety although I was surprised

We have always gone to the Augusta Party City... Not anymore unless I have to. Aiken Party City was so clean, organized, and stocked. The workers were EXTREMELY knowledgeable and helpful.

Confetti balloons do not look at all like the picture. Picked them up at 5:30 yesterday for a 12 oclock birthday this morning. Confetti just stays in a cluster in the balloons and they are not floating this morning. You can pinch the baloon as there is very little air left in them. So disappointed. Have to now look for replacements with no time to do so.

The management can be nice but there is one who is older then the rest of them, she can be very rude and makes me not like asking for help. She seems to be rude to her employees also and they’re whole mood seems to change when she comes around. Other then her bad attitude the store is decent and is clean and associates are super nice up front

The store is a mess while empty at the same time and they still have Halloween for sale during Christmas lol. Basically, no cake decorating supplies. The store also reeks of cigarette smoke which is disgusting. Other customers were smoking inside the store which I’m pretty sure is against a city ordinance. The employees are nice, but I can’t give anything beyond 1 star until they ban smoking inside their store.

For all your party needs from Baking to Decorations and everything in the middle. Very big aisles

The staff is miserable all the time. The managers are worse and make fun of people with disabilities. So if you have a loved one or you have a disability, dont go there because they will make fun of you behind your back or to your face. They simply dont care at all.

Super helpful! My husband came for a helium balloon and by the time he got home, it had popped along theseam. I came back later and they had another already blown up and replaced it free of charge (I did call them immediately when my husband got home). Excellent customer service!!!!

Super friendly staff. Very helpful. Clean and organized HOWEVER they dont carry many supplies for gamer parties. Your options are some off brand minecraft wanna be supplies, and fortnite. As many gamer children as there are you would think they would expand that category. The only gamer balloon was a playstation controller . However, they do have a nice selection for younger boys and girls. Everything is expensive except for candy.

The customer service representative was not helpful. Asked about product and she didnt know where to send us. She had multiple face piercings that she kept playing with during our transaction. Then when we were paying, she didnt know how we could run the card as credit.

Just not for me

The staff was very accommodating to our needs. We purchased over 100 balloons on 2 difference occasions and each time they took great care of our unique situations without hesitation.

Line was a little long but service was nice.

It was great.

Seems to be low on staff at times. There is usually atleast 4 staff members there. It just seems as if they all hide in the back and let whoever is up front suffer through it.

Party City is just a fun place to shop. They have anything you need for parties or costumes and always have things for whatever holidays are coming up so you dont have to run all over town trying to find things for a holiday party. Great place to shop.

Im so glad we have a Party City in Aiken! Ive shopped there for supplies for birthdays, church events, showers and Halloween costumes. Some things there are pricey and you can get a better deal if youre willing to shop around. But if youre in need of quick supplies, this is a great place to get them.

Great staff and great place to shop for all of your party needs.

Great place didnt find what I was looking for.

Party City is a good place to pick up extra platters, and themed plates/cups for holiday parties. Its also a good place for costumes, except I was disappointed they were out of the TREX costume the other day.....

Lots of selection but high prices, only good if you cant find what you need cheaper online, or you are in a hurry

Friendly service!

Loved the Halloween decorations. A lot to choose from and GOOD prices!!!

I absoulty love shopping at Party City for my sons Birthday! Can find everything I need in one place. I have been their for going on 4 years now for planning my sons birthday and I wont go no where else!

I used to be an employee at this Party City as well as another in Columbia. This location has far more product then most locations and a better set up. It also offers the Studio to get invitations and banners made. The only thing I would have to say negative about this place is that the staff isnt always friendly and they dont always keep shelves well stocked. It made it very frustrating for people who actually tried vs those who just came for the pay. I would recommend this place to anyone though! It has tons of merchandise just be ready to not get tons of help depending on who is working.

They didnt carry any farm/tractor birthday themed decorations in store. Fine, whatever. But I went in with my baby and toddler. I let them pick out a small toy each. When I got to the checkout there was a person in front of me getting a balloon. There were two people behind the counter. One was blowing up the balloon and taping stuff to it, and the other was watching him. There was another employee about 6 feet from me unloading boxes. I stood there for 5 minutes before the one just watching the balloon being made came to check me out. One of the toys didnt have a tag, of course. I told her it was .99. She said she needed the tag and stared blankly at me. So I went and got it. Horrible service, I will never go back. Amazon for the win here.

Isle were humbled and blocked. Limited choice of streamers. Saw only three staff and they were behind the counter chatting. When asked about the item I was looking for, they couldnt be bothered to help me find it.

Love this place. Visit it very much for my children on birthdays and Halloween. Always has what youre looking for and more.

Thank goodness for help let someone there help me get what I needed so much to choose from

Excellent place to get Party Supplies. Came here to get my 15th birthday supplies 😄😄😄 Thank you Party City!

👍🏽good prices.

Very easy to find what you need for costumes and cheaper then walmart

Great selection of costumes but the cashier was very nasty will not be going back there. 😲

Always has what we need great employees

Love shopping here always have what I need in stock

Excellent service from very knowledgeable people.

The staff members are very friendly and helpful.

Awsome selection for party supplies

They have so many interesting things you can buy for any holiday or wedding or birthday...all the decorations and costumes that you can think of

Very helpful and friendly staff.

I would do -10 if that was an option. First of all only store credit for returns. A flimsy receipt. Not even a gift card. Then stand in line to be helped. You will be helped if you are the same race as those working. When you do finally get to the front of the line everyone is going on break do they cant help you. Good grief!

Not good. Bought balloonsome from them and they still want to charge a dollar a piece. For a latex balloon.

I come in here a lot but I was very disappointed with my trip there yesterday. I bought balloons from Walmart and Walmart said they could blow them up (of course they were out of helium) so I went to party city and asked if they could blow them up and I could pay the difference since I was using their helium. I bought the balloons at Walmart for $1 and some change and they wanted me to pay $20 to blow up THREE balloons!! Walmart was going to blow them up for a dollar a piece. Definitely ripping people off!!

All the fun stuff for my sons birthday party

Got a helium balloons, no problems

I needed 1 balloon with helium, nothing special, they had one. Shopping visit complete.

Very disappointing. Customer service is awful. Worth a trip to Augusta to avoid this store!

Bought 8 regular balloons and 1 huge Mylar BB-8 balloon. All the balloons were deflated with 8 hours. Very disappointed.

Always clean and staff are friendly. Some things on the front end of the store are not priced.

Difficult to find someone to help you on the floor.

Very nice place

Great variety of party supplies

Awesome place kids love it!

Very clean and helpful staff

Anything and everything you need are want for any type of party are celebration, they have It!!!

Employees working on the floor were rude made me feel like I was inconvenience asking questions

Great supplies for every party

1st inventory of 2019 went awesome!!!!!

OMG Party City. Figure your checkout line issue out, please. People line up at the exit side and you take them first. Why have a sign saying where the line starts? If I line up there Ill just be ignored.

Has every thing also fum to just walk around in and seebwjatbthey have

Frendly service

I love the candy

$$$ u have buy $10 balloon and cost for them blow it up

Clean and well organized

Would not go to the back and get something cuz it was not time for it even though they had it in the back

Employees are always helpful

Love this place

Slow, slow, slow, unknowledgeable clerks!

Friend workers.

Variety of items

Ok

Great place

It was okay!

Party City in Aiken had what I needed.

Very helpful

Birthdays

Awesome