user
City Mill - Pearl City
98-1277 Kaahumanu St, Aiea, HI 96701, United States
Appearance
City Mill - Pearl City
Comments
Ag
Review №1

9/30/2021 Made a stop at City Mill to have them make a spare key. The gal who made it was quick and was sure to tell me to keep the receipt so that if the key didnt work, I could bring it back and they could recut it. I also stopped at the paint center to ask the worker if he could match a paint chip. He said that he could and that I could bring in a chip sized a little less than the size of a nickel so it could be matched. I ended up wandering around for a bit to see what was new since they rearranged some parts of the store. They have a car care area which I hadnt noticed before. I like the cleaning supplies aisle because it seems that they have something to clean anything. When I went to pay, the clerk at the register (different person) again told me to keep the receipt so that if the key didnt work I could bring it back. When I tried the key, it worked just fine. I love City Mill!Super helpful workers! They always help me find what Im looking for. I can also call to see if they have what I need & theyll even tell me what aisle its in so I dont have to wander around when I get there. I was looking for something to get rid of the white spots on my desert roses so I was referring to my phone. The worker showed me a spray that he said would be helpful & not damage my plants. It worked! Im happy that we have City Mill..A local company with a wide range of products and awesome employees!

Ke
Review №2

Great Friendly Service had what I was looking for and convenient because close to home

LA
Review №3

Friendly staff, lots of personal attention not like big box like HD or LO

Li
Review №4

This is one of my favorite places for all kinds of supplies and tools for my home or crafts.

cl
Review №5

They carry everything from A to Z, friendly staff and very helpful.

L
Review №6

Great customer service!

Gl
Review №7

Very friendly and helpful service. This is my go to soil buys

Al
Review №8

I bought a water valve for a toilet. The valve was the wrong size. I returned it. No problem

Er
Review №9

Super knowledgable and helpful staff!

Te
Review №10

Normally I get excellent assistance from the staff. Not today. I believe as a result, I now have to go back and return the items I picked up. What a wast of time! I hope this was a fluke! I purposely went there because I did not want to be hiking the miles of aisles of a big box store!

Ja
Review №11

Very clean good service

Be
Review №12

Limited hours and overpriced... but they have certain items in better stock than home depot / lowes. Im thinking their nuts+bolts hardware selection, and there was a shower valve they had that home depot never did for example. also, theyre closer to me than home depot.

Jo
Review №13

Very nice friendly helpfull staff. Almost always have everything in stock. You may pay a little more on some items but they give good service and are always ready to help.

Se
Review №14

Love the local small business. You dont get lost in the shuffle as the mainland corporations. Always recommend these guys.

RA
Review №15

Slow at times . Not crowdedHandicap acessable. Curbside pickup.

Er
Review №16

A choice hardware store w. really great prices on certain items. Additionally, City Mill offers a readily available restroom.

Me
Review №17

Thank u to Michael at waimalu city mill. Grabbed a carpet wasnt sure if it would fit in my car. Asked associate Michael if he could tell me by looking at my car with 4 kids as well lol. He ended up taking it to my car to see without purchase yet. End of story it fit and I said sold lol went bk in to purchase. Now that is customer service! Awesome!

Na
Review №18

Enjoy going to City Mill. Had most everything I needed. If not in the brand I wanted, there was many other options to choose from. Repeat customer.

Ro
Review №19

Got what I needed... and saved with a coupon.

Lu
Review №20

Employees were rude and sounded like we are a nusaince.Soon as we walked in we were told sarcasticly we have 45 minutes to shop. OK then. Female employee tried to sell me the wrong light bulb. Unreal for a long time local company to have several employees not helping anyone rather avoiding customers. Cant expect good service anymore ...

Ke
Review №21

Not the largest selection but lots of knowledgeable help

Ke
Review №22

Great place to get hard to find items. Great local business.

No
Review №23

Found more Halloween stuff and brought a bigger PVC pipe for a candy chute..so Yay!!

Ro
Review №24

Really good, just looking for a wooden handle for a hammer, and found a power tool Id been looking for a long time. Right on !! Good price. Got it!! Right on City Mill !!😃🙂🤗😏 Roger that of Pearl city.

Le
Review №25

THE SALES ASSOCIATE WAS VERY HELPFUL I FOUND EVERY THING I NEEDED THANKS ALOHA BRADA LES (HAWAIIAN) ....... !!

Em
Review №26

Kind of bummed! Didnt have what I was looking for.

Ja
Review №27

Welcoming. Aloha...

Ph
Review №28

I enjoy shopping at City Milk, they always have what I need!

Da
Review №29

Its a good place to compare prices with home depot and sometimes its cheaper they also have 1 of the biggest selections of shelves and closets.

Pa
Review №30

Cute plants

Da
Review №31

Stopped in to get the washer I needed for my project. Thanks

Mi
Review №32

Good place to find certain parts for home repairs (e.g. toilets, faucets, lighting, door hardware, etc). There seems to always be sales staff available to help.

Aa
Review №33

Good place to shop for home improvement. They have a large inventory of products. The staff member who assisted me was helpful. However, there is a common problem across all City Mill stores, and it has to do with its lighting. It feels a bit gloomy when you walk into the store. So personally I think the store can be more welcoming with the right lighting.

El
Review №34

I always find what I need and the service is always great.

Di
Review №35

My husband and I were at the Waimalu Plaza store today and we want to give praise to Associate Gary who went out of his way in helping my husband with answering (or getting) his questions asked on a product that he purchased. Gary was very kind, patient and friendly. I very rarely write a review but when an associate goes out of his (her) way to help their customers, they deserve praise and a high review.

Mi
Review №36

Great service by friendly staff who knows their products.

Sa
Review №37

Nice staff

Po
Review №38

Friendly service, answered all my questions, and had exactly what I was looking for IN STOCK!!! awesome👍👍😁

Ro
Review №39

They have what ever you want for repair things ... (^.^)

Ro
Review №40

The workers were friendly and knowledgeable but more importantly you could find them to ask for help.

Pa
Review №41

Some of the things they have are unique. You wont find those items at the big box store guys.

Ro
Review №42

Everything I need are in 1 place. Thank you.

Sa
Review №43

We went to City Mill in Pearl City and as soon as you walk in they say welcome. You feel like you are someone special. And when we needed help someone was their to help.

Ol
Review №44

I love SityMill but I think they are loosing their positions filling up shelves this seen on tv products

Ch
Review №45

Always helpful and friendly staff.

Pa
Review №46

Went to look for replacement valve stem for a arrowhead shower that cross to a Danco brand, but not available. Did have a sample to compare, but salesperson was helpful.

Er
Review №47

Very efficient and helpful by all. Good service.

Ed
Review №48

Convenient location, was on my way home, to stop and shop for items needed to complete project.

Ce
Review №49

Items that I wanted were there and priced just right. Check out was a breeze!

Sh
Review №50

Great local hardware store

Al
Review №51

Always have what I need

Sc
Review №52

Da best! Supporting local businesses!

Ja
Review №53

Customer service is bad...I asked for a grill starter and they said they dont have any (didnt even bother to check) and guess what? They did . Also asked for soil fo alone vera plant and for some reason employees were snobby..

La
Review №54

Brightly lit. Staff was very helpful. The line at the cashier moves very quickly.

Br
Review №55

Very convenient location and friendly service

Ed
Review №56

Very good staff, friendly and helpful. Always fun to shop there.

Jo
Review №57

City mill is a great store. I like shopping there.

Jo
Review №58

Very helpful staff! Answered all our questions.

D
Review №59

Always my 1st stop for home Improvement items. This visit was to get an idea(s) cleaner & invisible glue.

NS
Review №60

Great people great selection convenient

Wa
Review №61

Excellent wen theres help

An
Review №62

Great people always want to help

Er
Review №63

I like their customer service, they asked me how I was doing & if I needed help looking for something every 5 minutes this past Sunday

Ra
Review №64

Better than Home Depot as far as customer service.

Pe
Review №65

Wish they would do military discount all the time. Only on special months.

Lo
Review №66

Young man was very helpful

Ar
Review №67

Staff is always helpful. Usually have what I need

br
Review №68

Selection is somewhat specific... but fantastic service and not crazy like bigger stores perfect environment for local people

Ky
Review №69

Amazing customer service.

IS
Review №70

Great srrvice

De
Review №71

They got everything you need for your home repairs and more.

ma
Review №72

You can find everything there!

Lu
Review №73

They cut keys that ALWAYS works.

ju
Review №74

Everything is right here.

Pa
Review №75

They had everything I needed

Ia
Review №76

Quick friendly service

Ru
Review №77

Convenient

La
Review №78

Average.

Je
Review №79

Found what we needed here.

Information
100 Photos
79 Comments
4.3 Rating
  • Address:98-1277 Kaahumanu St, Aiea, HI 96701, United States
  • Site:https://citymill.com/
  • Phone:+1 808-487-3636
Categories
  • Electrical supply store
  • Home improvement store
  • Furniture store
  • Garden center
  • Hardware store
  • Lumber store
  • Paint store
  • Plumbing supply store
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–5PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations