Great Lakes Ace Hardware in Adrian, MI, gave us excellent service and value when we needed a new natural gas grill this summer. Not only was I able to order exactly the grill we wanted from their website, they got it in promptly, assembled it at no charge, and delivered it for free! I’m very impressed.
Store is stocked with many needs. Love the seasonal section. The employees are helpful. The have good sales. It is a nice place to just walk tbrough as there are so many things to see. I love just walking through the store.
Every time I go into this store Im impressed with the quality of staff they have. Always friendly and helpful. I highly recommend this store!
We hen it comes to service, convenience, and individual purchases, this is the place to go. The staff is highly familiar with the products.
A nice little hardware store for a quick trip. Staff is great. Ive personally never had any issues. They are polite and helpful if needed. The price is a bit more but the quality of the store and quick service is what brings us back vs other similar stores.
Everyone was very nice and informative, the store had the right part too!!
Great place. Very helpful and friendly workers. Good local place to support before you visit Lowes.
They were so short of Staff but the girl was just so nice and sweet and didnt feel like we had to rush
This a great little gem as opposed to the big box stores. Although the isles are tight they have about anything you need from a hardware store including a great paint selection, lawn and garden supplies, Stihl and EGO brand lawn equipment plus much more.All the employees are knowledgeable, welcoming and friendly. The store is definitely well managed.The ACE rewards membership is fantastic.. offering great savings through points earned and coupons sent.
I never went in, you picked me up by driving through your parking lot!
Prices are good but the layout of the store is awful. I couldnt get to half the store because the employees were.tslking go some friends of theirs and stood right in the way. And the main reason I went there, they didnt even have any stocked. Kershaw shouldnt be sold in such a shabby tool store.
Very helpful and friendly staff
A bit understaffed. Overall good selection. Prices are a bit more than most larger hardware stores. But all in all average. Anxious to see how much different after covid sanctions are lifted.
A great place to shop I go there all the time for the shopping needs I need for my house
Nice friendly people who know the products and will do what they can to help you out.
Always have what i need
Friendly and very helpful staff. I knew what I needed and a staff member helped me find it quickly. In and out in less than 10 minutes!
Love this store!
If your looking to get a new gas line for your small engine, this is the place!
Very helpful and friendly
Always helpful. Never have to search for anything.
I ordered a special paint color, and it was the wrong color, they said their policy was not to take it back. The guy mixing the paint should tell customers that and it should be posted. If it was I would have ordered just a quart of paint and not 2 gallons. I should have went to Lowes.
The girl that helped us was very good, her name was Nissa. She got us in & out super fast w/everything we came for & more. Thank you Nissa you are truly appreciated.
I live out of the area and called on a product. Scott was very helpful in taking the time to look up the product and shared the details. Hes one of the reasons ACE is the place with the helpful hardware personnel.
Nice place to shopClean & helpful.
They were very helpful and courteous. I used them for deck paint and the color matched very well. Scott was very helpful on the phone.
Just happened to be there when they were resetting a isle what I need had to be that isle. Employee said hi but did not offer to get the item for me so I shuffled through boxes to get my purchase I madeOtherwise nice little go to store to get what you need
People were helpful. More so than Lowes. You can take that to the bank.
Great little hardware store. Ace has quality paint at a good price, even better when they have a 2 for1 sale. Staff are friendly and helpful. Handy location next to Country Market.
The people are realy nice.exple more so the Girls.that work.there
I refuse the option to review this place. A worker told me to back up when I was about 7 feet from anyone in the store. This covid-19 business is too much! Am tired of being politically correct. Am sick of Government restrictions that are pointless. If I or anyone was sick using the same key pad an card machine but dont stand less than 6 apart. What a joke.
Had everything I needed & the staff was very helpful.
Friendly people always will to assist you.
Friendly service.
Its always a pleasure going into Great Lakes Ace. The staff are always outgoing and seem to really care about your needs. Its a more personal experience that you get from a small-town type of place, and sometimes that is exactly what a person needs. They have a great selection of all sorts of hardware store type items. And although I like the store in general, I really like their aisle dedicated to screws, nuts, bolts, washers, and all those other small hardware items. They have the best assortment of that type of thing out of any hardware store Ive ever been. If youre looking for some tiny obscure little component of a project your working on and youve been to Lowes, Menards, Home Depot, and Tractor Supply and you cant find it at any of those places theres a good chance that Great Lakes Ace has it and its going to be at a fair price. I would recommend anyone check this place out for their hardware needs.
They are all very helpful
Nice place, a little crowded in the aisle ways
Helpful. Usually have what I go for.
Sales floor personnel very nice and helpful. When checking out cashiers were talking among themselves. No thank you or please come again.Store has a lot of great items. Nicely displayed.
I like this place because there is usually an ample amount of parking and you can find just about anything you want in the store. However the one thing you will get with Great Lakes Ace Hardware is much higher prices then what youre going to get at Lowes or somewhere else.
Very good service 👍. Careful staff social distancing.
They are always very nice and helpful. Have a great selection of items, and some things that you just wouldnt expect to find in a hardware store.
Great staff. Find everything you need usually.
They were awesomely helpful to me, a clueless hardware customer. Found what I needed quickly. I recommend this place!
Everyone was helpful and everything was at a great price.
Very helpful here. Ordered a special car key. They forgot to call me back when it was ready.
They always have what I need in stock!
Limited staff. Mostly kids. Not a lot of knowledge of home repair. Quality Brand Names few and far between. Less hardware items and more like Big Lots.
Their convenient
Just went to get a key made. Clerk was very helpful and answered other questions I had. I also looked around a bit. They have some neat state (Michigan) related stuff.
The staff was very helpful in helping me find what I needed and it was the only place in the area that was able to order me what I needed.
They have good inventory if very few floor walkers.
I can usually find what I need for a project there. Good variety.
Store is well laid out, easy to find what your looking for! Ive never had a bad experience shopping at this store!
Love this place. So much packed in one store. Knowledgeable employees.
Super friendly staff that will help you find whatever you need.
The staff here is very friendly and helpful. I shop here pretty frequently and its great to have a small place thats close to home but still has just about everything you need
The girl helped me find a rare tool called a feeler gauge. She looked on her computer and found me the last one on the shelf .
Nice hardware store
Shout out to Rachel at Adrian Ace...she definitely paid attention in chip key making class ! She never got frustrated or gave up....thanks again! A real asset to your team!!!!
It is a very nice hardware store
Friendly very helpful with products I was looking for
ALL WAYS, my go to store for hardware.
Employees are extremely rude. Not helpful and dismissive.
Helpful people and good selection of tools.
They carry craftsman tools and other worth while items.
Great service. Friendly staff
Had to get the baby a aerosol treatment machine, They were very nice .
The staff was exceptionally friendly today.
Great place for all your hardware and seasonal items
Helpful staff.. ace is the place with the helpful hardware man!
Had what i needed
Friendly service and a good selection
Easy in and easy out
The employees are very helpful.
Good inventory but higher prices that the Tecumseh Ace...wonder why.
I went there to get a YETI CUP they have a huge selection and colors
Everyone is super helpful. I can always find what I need without having to drive into town.
Place feels a little crowded, but it is because they have so much. Staff friendly, effiecent. Will go there instead of big box fit stores.
Can always find what I need here that I cant find at Lowes
Friendly, helpful staff, and a clean, organized store with a great variety of merchandise. :)
This Ace sells the 5 gal buckets without lids. A lid is and extra $3. The Ace in Brooklyn sells them both for $5.99 + tax.
Very helpful and they had what I needed
Friendly local shopping.
Always helpful & friendly.
U can always find someone to help you
I liked my experience there very helpful
Thay have it all .Best little store in town.
My go-to place when I need some household items and BBQ/smoker goodies.
One stop shopping, gr8 customer service
Found what I wanted AND what questions I had, they answered.
They have a large selection of hardware items and other items for home and shop
Great service.
Great service... and easy to find things
Always great service and products.
Had the chain I needed.
Has a mossy smell
Great place to get paint
Assoc always very helpful
Just down the street most everything I need