I always get Fantastic Service from them every time I go!!! If I have a question or concern they always listen and address it. No complaints every with their service. Our service advisor Ethan is absolutely FANTASTIC in every way!!! He truly cares about all of his customers and wants to make them Happy. He goes above and beyond what they would ever expect!! He excels in customer service and as a human being. He truly cares!!! Thank you 😊

I came with a low budget and they were able to get me approved for a few cars. I needed something a bit more specific then what they had available but the salesman was great. I highly suggest this place for those on a tight budget. They also have a nice selection of vehicles.

Mark Hartley and the rest of the staff did a great job working with me to find a new truck. I would highly recommend Clift Buick-GMC for sales or service. They have always done service on all of my vehicles and taken good care of me.Shane Lucas

I was very pleased with the Taylor from the service department! I had an oil change plus tire rotation! I love too that they offer in the package a car wash! Been going there for years! Always have been highly satisfied! In fact, they always let me know what else is wrong! Headed back next month now for some more repairs!

Mitch and Brandon were both very helpful in helping us acquire our pickup. They were very accommodating and had everything ready to go very quickly. We’re in Kansas but would recommend them and the dealership to other people anywhere.

Good Service but would liked to had coffee while waiting.

Carl McLaughlin did an excellent job of explaining everything and made my auto purchase experience pleasant! After my purchase, he introduced me to other staff in the service department and gave me a tour of the facility. Entire staff was courteous and friendly!

Very courteous and professional staff, I am always greeted by name when I pull into the garage and the person is ready with paperwork in hand. Oil change was fast, check out was smooth. Excellent job!

Patric was probably the best part of my whole experience. He wasn’t pushy at all. Gave me plenty of time to think and answered all of my questions. I’d recommend him 100 %

They stained my leather saddled seats with ECP not properly applied .They did a terrible job at detailing my truck. Refunding someone their money is not solving the problem. Especially when he did more damage than the refund is even worth.God bless you.

Chuck and his staff is wonderful. I brought my GMC in and 2 hours later it was ready. I really appreciate the loaner car that I used. It made my day go so much better. What a fantastic dealership to work with. The Florida GM dealers could take a big lesson from your dedication to “customer satisfaction”.

It would have been nice if we had received a loaner car for a three day warranty repair.

Fantastic service by their service department!! I was going in to get the Diamond treatment on my GMC Sierra that I had included in my lease. I had parked under a tree that was dropping sap terribly. We tried to clean it off ourselves, we made it worse, they made our truck look immaculate. Completely clean and now have the protection on it if we get sap on our truck again. Amazing job!

Ethan the GM Buick representative was excellent. He was very accommodating and provided accurate information about the amount of time service would take.

Terrible place to take any vehicle for work. Or even a tune up. These are one of those places that will lie to your face. They told me i need a complete rear suspension replacement. (Mind you i work on cars) but i didnt let them know that. I was only getting a fuel pump replaced. I checked the suspension and it was completely fine. Gave me an estimate of $1000 for suspension work and tires. Which is only a $400 dollor job anywhere else. I recommend tanner Automotive. Great people that are honest and great at what they do

While driving on I-80/90 dash lights started blinking. Clift Buick-GMC was the closest place for service and were we glad they were. The friendly, helpful staff ran the computer codes and assured us that the problem was minor and we could finish our 1000 mile trip! Thank you Clift Buick-GMC!

I continue to be very pleased with the service I receive at Clift Buick GMC. Everyone I talk with there is always courteous and helpful; always willing to answer all my questions.

If I could give Clift a zero star I would, if you are considering selling a used car to them I would watch out Joshua had reached out to me on Facebook saying he would purchase a car for 9500 dollars only to pull the chair out from underneath me when we went to finalize the deal offering me 1500 less than promised blaming it on a “miscommunication” pictures of the car were clear and issues were listed. We have a family friend that has worked for them for years and we trusted them, obviously this was a mistake!

I purchased a 2019 GMC Acadia. Steve Cagle was my salesperson. He was great to deal with. I had just totaled my old car, and am still dealing with the trauma. He is very easy to deal with and made me feel comfortable.

It was so easy! Everyone was so friendly, and Mark Hartly made sure I didnt have much to do myself. He helped me at every step of the way. Thank you!!

We had requested from Patric that we try out a Buick Envision and a Buick Enclave. The cars were both waiting when we arrived for our appointment and it became obvious that the Envision was exactly what we were looking for. We still had several weeks left on our GMC Acadias lease so Patric kept it in a secure location until the end of the month. We noticed a few scratches on the back of the passenger mirror and that was all fixed when we picked up our new vehicle. Our lease purchase couldnt have gone better.

It was a smooth experience. Everyone there was super nice. I would buy a car there again and again..

I am always pleased with the service and diagnostics reports I receive at Cliff’s. Very professional helpful staff.

2nd truck I have bought from Clift. Both times no hassle purchase. They offered a fair price for my trade, no back and forth negotiation. Both times I bought a quality vehicle that was nice and well taken care of. I would highly recommend them for your next vehicle purchase

It was a great experience. Fast, Friendly, and a good wash.

So far they have been super great with all the run arounds of people not working,staying at home living off the government. To get the parts needed to fix my car,and making sure I have transportation so I dont have to beg for a ride to work. After this experience I just might have to switch brands and buy a gmc. I really appreciate everything that they have done.

There is “packing tape” all over my truck. It’s obvious that nobody detailed it because there is residue and actual pieces of tape everywhere.I’m disappointed. For a $60k truck, a little more effort would be nice.But I get it. If I don’t buy it. Somebody else will. No need for customer service these days.It’s a shame. One day the market will swing the other way and things will be different.

Clift Buick GMC is a great place for service. They have all the amenities you would expect at a large Town dealership in a small town setting. Water Diet Coke and Coca Cola products are provided along with coffee. Service prices seem fair and the staff is friendly and communicative. I would definitely come back here if I need to get my car serviced again.

Very good. Friendly people. Çlean.

The best car buying/leasing experience I have ever had, hands down.Todd was honest from our first communication and never misled me in any way. Hard to come by in my experience with car salesmen. Will never go to anyone else.

All the staff were extremely helpful and on top of all their stuff! Super friendly and helpful!

Car was clean and they did a great job on the body work

Found the truck I wanted and Clift made it easy for me to get it Mitch was very helpful in making the purchase go smooth

Amazing customer service!! Made it so simple and accommodated my every need!

I cannot say enough good things about Clift Buick-GMC. Our salesman Mark was so easy to work with and gave us a sense of trust which is refreshing when buying a vehicle. Signing paperwork did not seem tedious either. Brandon was pleasant to work with and had us done signing things within a short period of time. Everything was as described and with quality. No surprises. I highly recommend buying a vehicle from Clift.

Mark Hartley was well prepared for our first appointment and handled all our questions professionally and to our satisfaction.He explained all about the cars features on pickup. He took care of even transferring our insurance. Would give him 10+ stars. Brandon who handled lease paperwork was prepared as well and explained everything thoroughly.

Patrick on the used car side sold me my truck and had excellent customer service! Ive talked to him several times since buying and he is very helpful and courteous. I would recommend this place to anyone.

Pandemic time purchase done over the phone with Todd Welch. He quoted me a good price, and friendly and helpful and most of all no games, That is what has kept me from buying new in the past. Everything was honest and straight forward with the finance person too. That is a place i feel comfortable returning to and also making a referral to a friend.

Great dealership! Everyone was professional and helpful! Will consider making the drive back for the next car.

Very happy with the delivery of my new Buick. My salesman Chris was extremely pleasant and talked me through setting up my new car, very professional!

Did a great job keeping me posted about how the work was progressing and the cost. Awesome job providing shuttle very timely and friendly. Final cost came in a little under what was quoted.

The body shop was staff were easy to work with. Jeff was friendly and most helpful. Car looks great!

This was my second time making a purchase at this dealership. It went smooth. Most of it was done over the phone or via email. I was very specific on what I needed and wanted and they were able to meet and exceed my expectations. My salesperson Brian Rodriguez was excellent.

This is the second time after an oil change Ive noticed different tire pressure. At $54.99 (which is really way to high) for an oil change I except the tire pressure to be checked and modified. Right front tire is 41 and left front is 35. Also the cost has gotten to where I cant really afford an oil change. Will be looking elsewhere.

Your staff at Clift Buick GMC are fabulous and very helpful. This is from your sales staff to your vehicle maintenance department. Keep up the great work!

Superior customer service. Felt like family. These staff are extremely well trained.

The service department went above and beyond to help me out with my vehicle. I highly recommend them.

Excellent communication, very attentive and accommodating. Overall will seek our salesman out to buy another when we’re ready.

Toni was very helpful in replacng the SIM/SD card for Navigation that was fried (has not worked correctly since we bought the car last year). She was pleasant and very nice.

Dealership was fantastic. I do have an issue with GMC or maybe GM in general. It is irritating that they do not have parts available. I am in some C8 corvette forums and they are having the same issues with valve springs. Dont build the vehicles if you cannot have parts on hand for warranty work. Waited almost two weeks for parts on a 2020 vehicle. Disappointed in that. Dealership on the other hand was awesome and took great care of me. Keep up the great work Clift Team.

Neil Harsh, the mechanic, always does an excellent job on our vehicle. He is the #1 reason we bought at Clift. He deserves a raise for his excellence.It would have been nice to have coffee available while I waited.

I love how they sent me a review of everything to approve or deny the work. They did a great job & I will return in the future!

This is our 3rd lease vehicle in 3 years, we are treated like family, and you have our business forever.

Steve Cagle and the dealership did a great job as usual! We are repeat customers and will continue to be! They do such a great job and make you feel so welcome! Thx Linda and Barry Marlatt

Trouble free and prompt. Explained the process every step of the way.Paperwork was easy to understand.

Wonderful. Great communication. Fast service.

Great and timely customer service. I appreciate how they gave me a diagnostics of my vehicle on what to prepare for.

Carl was great! Made us feel right at home. Best car buying experience yet!

Good people, bought 3 new trucks their

Terrible service. Salesman name of Brian Rodriguez was super condescending and arrogant.

Our service was so easy, I called to make the appointment, they picked it up at our home 20 minutes away, changed the oil and brought it back same day. Excellent! Our service advisor Ethan explained what they noticed during the service and there was no pressure to correct any of it now if we werent ready.

Just picked vehicle up yesterday and so far it appears that the service department did a very good job installing the trailer tow mirrors on my truck. Very quick and easy drop off and pick up as well.

Patric and Brandon were great to work with. Listen to what I wanted and didnt try to persuade me to some other vehicle. I got the vehicle I wanted and at a great price. I will definitely be going back. Thank you!

Very happy with the recall fix and everyone was very accommodating.

Got the vehicle I wanted, the entire process completed in a friendly, timely manner.

Mitch Row did an excellent job also got to meet the owner

Service was much faster than I expected. Personnel seemed very young and at first meeting I was concerned on how knowledgeable and courteous to an elderly customer they might be. But all were very courteous and business like.I was very satisfied with virus precautions and availability of hand sanitizers.

I feel well taken care of by the whole team. From the moment I inquired about the vehicle I wanted, my salesman Brandon O. has been friendly, very knowledgeable & extremely helpful in making sure I have all my questions answered.Scott B. was also an awesome person to work with, making sure I received the best pricing & options for my vehicle.The entire Customer Service Dept. Team has also been friendly & swift. Last, but not least, Brendan in the Service Dept. took excellent notes on my concerns and not only fixed my issue but explained the problem I had and what they did to make sure it is no longer a concern.I think you all have done a wonderful job & I look forward to dealing with you all in the future! Thank you for a great experience & for my beautiful new (to me) Cadillac! - Crystal S.

Clift Auto is a family friendly car dealership where they go the extra mile to make sure that all customers are satisfied. I personally worked with Carl, Mike, and Garry. They are class-act gentlemen and I will definitely be referring my friends and family to Clift Auto.Upon arrival, they greeted myself and my mother with warm smiles and were so friendly. They kept my needs in mind and my price point. We then went and browsed their wide variety in my price point and in very uniquetimes due to covid, they had sanitized vehicles ready for test drive.Once again, thank you for all that you did Carl, Mike, and Garry. My family and I truly appreciated your hospitality.

The did a great job on my car. They had also left my keys in the car and that was helpful.

Greeted in warm and friendly manner at the door and that continued throughout leasing experience with sales manager, salesman and financial professional.

Awesome! Staff really knows what they are doing! In and out fast with an excellent detail!

Steve was amazing! I definitely did not expect to go with the first car/dealership we visited, but after visiting another local dealership the same day, we decided to go right back to Clift. Steve was able to work with us and get us exactly what we wanted, at the exact price we wanted to pay (how does that even happen)!Aside from that, we were so impressed with the dealership following Covid 19 guidelines. This was something that was so important to us and they made us feel so comfortable (this is why we immediately left the other local dealership). I’m so impressed that they put not only their customers first, but also protect their employees. That says so much about this place!Everyone else we dealt with was friendly and welcoming. I truly never expected to go with a Buick, but after this experience, I wouldn’t think of going anywhere else. Thank you!

I had a complicated situation. Mark did a great job at handling it with grace and my best interest. Thank you guys!

Got a great car carl my salesman was great also after I purchased my vehicle i was rushed to come and pick it up they didnt bother to clean my vehicle or change the oil

Recently had to take our Envlave in for service and I could not be happier! Service was excellent, professional, clean and reasonably priced! We bought our used Enclave from Clift Buick and have been nothing but pleased with them!

People are great, friendly and knowledgeable. Everywhere in the building looks clean. I was there for one hour and fifty minutes waiting for a grease and oil change, tire rotation and a recall that had something to do with the electrical or computer system. They also washed it. I did have an appointment. That seems like a long time, and I am not really complaining. I took reading material and was very comfortable sitting in the waiting room. So, not complaining, but this would be the only slightly negative thing I have to say about my experience there yesterday. We are Clift people.

They make buying a vehicle very easy. Top notch customer service, would highly recommend

Im a ford guy,. Friend bought a car here, she needed some help, watching these folks move about, play sneaky, come up with a fresh stained smile, sorry. Caress for fake greets, yes Im sure ford does it to. #salesmen

Easy, convenient and amazing!

Very courtes explain everything they will check go through everything when they are done to let me know if there are any problems .The only problem was that waiting room was to cold for me.

Stellar experience with parts department on a part for my luggage rack. Placed the order with Don Clark. Parts arrived next day. Nick Ewert kindly offered to ensure the part fit properly and I wasnt missing any other pieces to the luggage rack. Thank you Clift Buick GMC team! I appreciate the outstanding service!

Always great service and good quality from my visits to the body shop!

I appreciate the communication while my car was at the dealership, as well as being able to get my car in for service quickly.

I want to thank everyone at Clift Buick GMC in Adrian for getting my car back on the road - I didnt catch everyones name, but they were ALL wonderful - from Karen to Chuck, my entire experience was wonderful - cant wait to get my survey - this is one COMPLETELY satisfied customer - thanks again!👍👍👍👍

I have been to dozens of GM dealers over the past 50 years, this is the one that stands out. From sales to service they are courteous and they do what they say. to me thats what makes a dealership one that I will come back to.Jeffrey C Harvey

They do a great job in sales and Services

Great customer service. Courtesy vehicle was so appreciated.

This morning I found a screw in a back tire. I stopped into 2 tire shops that could not get me in for 2 hours. We bought our Terrain from Clift a few years back. I took a chance, pulled in and asked about possible service...these great folks fixed me up and got me on the road in 10 minutes! Thank you all so much!

Started buying my trucks from Garys brother Rick.So you can understand theyre doing something right. ThanksGary.👍👍👍

Todd did a great job as salesperson, Steve was very personable with F&I, everyone was friendly and I love my truck!

Clift employees went above and beyond to satisfy the requests for service on our truck. We gave them a challenge with several upgrades and add-ons that we wanted and they delivered. So far, very happy with work that was done.

My experience was really good! Mark always does a great job n when I have questions, he’s available. Thank you Mark!

They are always great!Very thorough and always letting you know whats going on!

Over priced, drive to a bigger city for a better deal in my opinion. While standing on the lot I checked KBB for the used make and model they had in stock and it was over priced by a few grand. I understand that they need to make money but they dont need to make that much off a single used car.

We came to look at a specific truck. Found it, liked it, drove it home. Great experience

My 2017 GMC Arcade was ready when I asked for it to be done. Keep up the good work.Thank you.

The detail shop did an amazing job!

Employees are always professional and helpful. Its always a good experiance.

I appreciate the service work that they do here, they seem to be the highest quality repair facility in the area in my personal opinion.. Sales staff is also friendly.