My mother and I needed an Intoxalock installed on her new vehicle, they installed it right on time with perfect functionality and even more importantly the mechanic Todd was truly sympathetic to our situation and treated us so well, went above and beyond with explaining the functionality of the device and was just a great part of a not so great situation. So thankful to him and everyone there and have a lot of peace of mind knowing my mama will be looked out for working with them here. The young lady at the counter and her dog were awesome as well. Can’t recommend them enough!
Great job on my car. Honest and reliable
I scheduled an appointment online for 10am on a Saturday. Showed up the day of my appointment and was told they not only forgot to schedule me but also forgot to order my tires. Lady running the desk was nice. She apologized. Asked me if I’d ever done business with them before. I said no, and now I see why.
Took great care of my situation and ensured all repairs were done.
Everyone was polite and cheerful and they were busy so didnt mind waiting only took about an hour to change the oil and rotate the tires and got to talk to another lady waiting and she was great to talk to.
Amazing staff. They were very nice and respectful to all customers. Despite the wait they did a great job and even gave told me about issues that I didnt know about for free! Would definitely recommend them for any mechanical needs.
I have been using this Midas ever since moving to Lenawee County about 8 years ago. Ive always been satisfied with the quality of the work and time it takes to have the work completed. They have good communication with their customers and fair pricing.Against some advice from family members to NOT share this story (I dont exactly look very smart in it), Id like to share my most recent experience. My car started to have a weird click feel under my feet that seemed to be coming from underneath the car. It only did it when I turned sometimes. Feeling anxiety because I just had to take my car in a few weeks ago because it overheated on the coldest morning of the year (thermostat issue, fixed that day!), I nervously dropped it off and waited for the dreaded phone call. A few hours later I get a call from Ray or Roy I believe was his name. He says my car is done and that I can pick it up. I immediately think this is strange because they always call first and go over the problem and give an estimate. I asked him what was it? Apparently my floor mat was pushed up far enough that it was creating the feeling under my feet somehow (he explained it, I think I stopped listening because of how embarrassed I was). The floor mat has been moved and the problem was solved.They did not charge me and really could have taken advantage of me with unnecessary repairs and fees, but they were completely honest and friendly about it. Thank you so much!
Had an issue with a warrantee from a different Midas. These guys stepped in and helped me resolve the issue and are working to make sure things are made right. They are professional and care about customer service.
My first time there they seem very professional, got a oil change and tire rotationTook about 45 minutes with an appointment they also did a inspection. Filter and 7qts of Dura blend valvoline 49 dollars, not bad.
Great people and explained everything that was going on.
They are the best garage in adrain
Went to Midas last Thursday for a tire that was rapidly leaking air. Turns out two tires were punctured and not repairable. The person working on my vehicle quoted me prices for two or four tires and helped me determine which was the better way to go. Ended up with four new tires from them. Great service and nice employees. Thanks again for helping me out!
Great service fromMechanic and front office!!
Had air-conditioning issues, was referred to Midas by Ed Johnsons. I estimated the repair at around 1k which was confirmed by the technician at Midas, but he also prepared me for a worse case scenario that would add another thousand. He was 100% correct in his analysis of the issue. However he did everything in his power to make the repair as affordable as possible for me in the end he was able to do the repair necessary with different tools and a different technique and he saved me a lot of money. I would recommend this group to anyone in need of car services because they tell the truth and they work hard for their clients.
They explain everything and when and if parts need changed, any safety concerns; always courteous and remember you by name. My #1 choice for auto repairs in Lenawee county.
Always good service from techs who know what theyre doing.
Courteous and Professional. Eager to answer questions and educate. Honest with pricing and estimates, and work with you to prioritize repairs so you can still meet your budget.Staffed by experienced and personable employees, the owners prioritize customer satisfaction
Found and fixed our issue within an hour. Very helpful and friendly staff.
Great place to have your inter lock restet!!! They do great work..
Todd was great. The man is the great mechanic and he treated me with nothing but kindness and respect I would never hesitate to take my vehicle to Midas in Adrian when Todd is at the helm of MidasUpdate: something seems odd to me and most your other customers. Never heard of yearly inspections, maybe quarterly. Im simply saying no one else says any garbage like that. Trust me people. Todd has been over there a very long time and knows what him and staff are doing. Sure u might have to give up some extra $ but u get what you pay for just with the way that family business handles there customers and the knowledge that come with it.
Trustworthy. A hair pricey but decent. Customer service and honesty make it worth it. Great people
Fantastic service! They will not fix something that isnt broken!
I love coming in the Adrian Midas. They not only take care of my oil changes on a monthly basis but I have also had car repair done here. They are extremely professional and I always appreciate how they go above and beyond at each visit.
Great people! Family business. No unnecessary upwelling. I’ve been going here for years. You should too.
My vehicle drives wonderful. Took a drive to Saline twice and no worries!! My husband even commented that she rode better!! Thanks again for fitting me in! Service was excellent!!!
Great place and you can trust them to fix your vehicle without taking advantage of you. I sent my wife over there to have her brakes looked at and I already knew it had a warped rotor and was really planning on doing all new stuff. They told her it just needed the rotors turned and everything else was good to go. Very honest business and great service!
Were not able to perform service
Customer service. Skilled mechanics. Reasonable price. Honest mechanics,office staff. No made up hidden charges.
If I could give it no stars, I would! We literally called and asked for a yearly inspection on our work truck and they said bring it in! Well the truck just sat in their parking lot for about a week and then call us to say they don’t do that there??? Like what? I had a friend who had problems with them in the past but I was confident they had change! Well now it seems like they are still doing the same wrong things! Smh!
Ben fixed my truck back to brand news .
A friendly and inviting atmosphere whenever I have service done highly recommend this place.The Midas Team take great Pride in their work.
Midas always does a great job. Fast service at a reasonable price.
My husband took my car in because the front brake was squeaking and sometimes making a nasty noise when I backed up. The service person checked all the brakes free of charge and diagnosed that a part on the front brake was put on incorrectly at the last inspection by a local service station when I had the oil changed, and the brakes were fine. I am very impressed with the service and integrity of Midas!
Called for a wheel alignment on my F-150 and they got me right in. Aligned the front end and centered the steering wheel, Ben did a great job! Fast, courteous service at a great price! Will definitely return for future maintenance and repairs on all of my vehicles. Recommend to family and friends .
They always take care of my vehicles!! GREAT PEOPLE AND GREAT SERVICE!!
This will be the my new place for oil, tire rotations, etc. Awesome staff quick wait times.
Great service. They went above and beyond. I would highly recommend them.
Very knowledgeable mechanics, whom have been there for years! Fantastic prices & coupons. They do more than just brakes and exhaust systems. Great tire promotion going on now, you should check them out before you go anywhere else!
Fast friendly service with great prices! Also, who can be upset with FREE inspections?? Not me!!
Great people, great service...cant go wrong here. Ive been going to Midas for everything from oil changes to more in depth vehicle issues. They are pros and fix it right the first time.
Great People!! No overselling. They only fix what needs to be fixed and they take the time to explain everything to you. I trust them with all my cars and you can too.
The key wouldnt turn in the ignition at all, they replaced it. They did a good job.😁😸🐶
Honest shop. Asked them to inspect front end, brakes and shocks while doing alignment and oil change....already knew everything was good but wanted to see what theyd say...all good and didnt try selling me something I didnt need. Hard to find a shop like that. Great job....you have my business!
I have been doing business with this family owned store for over 30 years. The building may not be fancy, but the work is just outstanding! I have sent friends and family there. I do most of my own work, but when its beyond me, I call on them. Just tonight I stopped in to see about a set of tires. Seems Midas has a promo starting tomorrow offering a $180 rebate. I ordered a set for my car and my wifes. And made an appt. to have my truck checked out as well. These are good honest folks, that know their stuff!These negative posts are obviously fakes, mostly from Larrys.
Brought my car in for a oil change on a Friday, asked for a break inspection. A hour and half passed and they brought me my keys and said they forgot to check, so I left Midas drove almost to Chicago and my oil light came on. I stopped at a rest area notice there was no oil put in my car. Luckily I had a quart of oil in my trunk. I Took a picture and immediately called them to find out they was closed. So I Brought the car back Monday they gave me a new oil change as I sat in the lobby other customers were there to get stuff fixed that Midas messed up on the same Friday that I was there. So anyways they gave me a new oil change check my brakes, and I paid to have them fix. I left and next thing I know my check engine light comes on. So I Brought the car right back they checked it, and found out my air duct was mysteriously cut. Now they said they would replace for free if I bought the part. So time passes it’s time for a new oil changed I tried to give the benefit of a doubt a 45 min oil change turns into almost 2 hours . I when there done i leave and find a nail in my tire. It got to the point I had to record a video of my car prior to the last oil change Incase something happened at there shop! It’s been one thing after another I will no longer bring my car to this place. I’ve been in the waiting room several times and heard other customers complaints and decided I’m done. Hopefully my experience can help others in choosing another place other than Adrian Midas!
These guys have yet again excelled in there performance and service on my truck..they always come threw an are very informal about the service there doing as well....highly recommend Todd and his group of employees at Midas!!
Always great service and always friendly staff. Thank you 😁😁😁
Called on a friday to set up an appointment to get my vehicle looked at when I got it towed there they told me wouldnt be until monday until they could look at it. Then to top it all off I believe my vehicle was never looked at cause it sat in the same place the tow truck put it in.Anyone with common sense knows that their not gonna keep pushing it in and out of the shop
Always does a great job on fixing our vehicles
Friendly staff, but sat over 4 hours for 2 back brakes! Wasnt happy about the timing or price.
We have been taking our vehicles to Midas for years. Only place we go..
Asked to change transmission fluid, the request was accepted and scheduled, then a mechanic does not want (!!!) to do this when my car was in their garage. A fantastic experience!
Awesome honest and skilled service. They tell it like it is and do great work.
Nice place my son works there Andy Lewis
Took good care of my sons car who goes to the university in Adrian,. Was able to make an appt for the next day, they were fast friendly good communication and took care of what was needed. Thank you!
Great group here at this midas...honest...dependable...always top notch
When they screw your car up they will tell you to get a lawyer. Cant even put an oil plug in without it falling out...do u really want them doing your brakes?
@Timothy Stoker - Youve never been a customer of the Midas Shop in Adrian. Are you sure youve got the correct repair facility?
The best service and the friendliest people you ever will meet
They are honest, efficient, and got me in and out in just a couple hours. Will be back!
Very good mechanics, knowledgeable, honest, fair pricing.
Good place for oil changes
Ok, so I have been tinkering with cars my whole life. I also drag race, so I know a little about cars, I just dont like messing with exhaust, or getting burned while welding upside down.This morning, I get on the phone, because my sons old car broke the flex pipe, and it needs replaced. The rest of the exhaust is stainless steel, so no worries there.So I pick up the phone, and call Midas first, to ask for a price. I told him exactly what needed done, and asked for an estimate. he responds with well, let me get it up in the air, and have a look at it, before I just go throwing numbers around. So I tell him, I already have had it up in the air, I just need to know how much money to give my kid, when he brings it in. He then repeats the same stupid line, about not being able to quote me, without seeing the car. So I call Larrys Muffler, ask the same question, and he says 90 bucks. So guess where I just sent my kid with a hundred dollar bill in his hand? What a joke.
I trust them with my cars. They are very nice, and also dog friendly.
Very helpful staff! Did exactly what they said they would and got the job done.
Good quality, honest people.
Quick and efficient. Explained issues with my car clearly.
Great service and honest!
Love them.
Nope ce friendly people
Unfortunately still waiting on a quote since 3/22 for a repair. Going somewhere else.
I went in for a brake change and they broke lines not even tied to the brakes. Then told me to pay them almost 600 dollars or drive the now undrivable car away. Watch out for these crooks. I would have did the work myself if I didnt leave my tools in Wisconsin.
Had an appointment at tireman for a oil change they ignored the appointment said it will be hour an half to 2 hours Midas got me in right away no wait. Thanks Midas
Tried to scam me, went for an oil change, they told me there was an oil leak and if i didnt let them fix it my engine would blow up....took it somewhere else, no leak.
Good service in timely manner
Great bunch of workers.
To fix the heat in my car 99 mustang v6 they said 800 I put a used engine in my car for 300 that dont make sense
Best mechanics in town.
Great experience! Thank you Midas!!
Great customer service!
Very helpful