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Cotroneo Auto Group
16050 Midway Rd, Addison, TX 75001, United States
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Cotroneo Auto Group
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Mr
Review №1

We had an awesome experience! Karl made the entire buying process very pleasant. He promptly greeted us when we arrived. We just went to look at a recent arrival, but that changed when we saw how amazingly clean the car was. You can tell from the showroom that they only sell the best 10/10 cars. He explained every step of the process and made it easy. We finally found our car guy.

Mi
Review №2

Love the whole experience since walking into the dealership. They have a nice wide variety of amazing cars with great specs! I talked to Karl and Abraham and they really helped me out on purchasing my dream car and making the whole experience amazing. This dealership is family owned and they definitely treat you like family. Karl is the man and got a me a fair price on my car.

Ni
Review №3

The word that comes to mind that describes the Cotroneo Auto Group is…Impressive. I had a very pleasant transaction with this dealership. Starting with my trade I bought my beautiful 2017 Porsche Cayenne Turbo from 1,100 miles away and picked it up personally. Karl made the transaction very smooth. He was very professional, honest and transparent throughout the process, and made me very comfortable with the timely and quality of information I was receiving. He answered all of my questions and responded to my requests. I would highly recommend this dealership. I would certainly do business with them again!! Thank you Karl and the entire Cotroneo team!

Ot
Review №4

The high ratings at this dealership is for real folks!!! This was by far the best experience I’ve ever had in car buying hands down! Karl and Ken were a pleasure to deal with. Easy to talk to and also to deal with along with extremely competitive pricing. His knowledge and experience in the auto industry will help you make the right decision. I also can’t say enough about the Amazing showroom, simply breathtaking. I am extremely satisfied with my purchase and the excellent customer service I received. I would highly recommend purchasing a vehicle from Cotroneo Auto Group.

An
Review №5

Ken is the man!! I bought a truck from him off of an AutoTrader ad, he was patient with all my questions, gave me a fair price on my trade in and made the switch super easy despite the fact that Im in CA and he is in Texas. Overall I had a great experience and Ken was super responsive to calls and texts, I always felt like a valued customer.

Da
Review №6

I bought a Range Rover Sport that was not only in great condition, it was in the condition Cotroneo presented on the website. Karl @ Cotroneo was very helpful and highly responsive to my texts an phone calls. They are a great company that aspires to provide great vehicles at a fair price. Love my experience.

Ro
Review №7

Karl and Abraham were a pleasure to work with. They made the buying experience quick and efficient and were quick to answer any questions. Ill definitely visit them again for my next auto purchase.

Mi
Review №8

Thank you so very much Karl Lenderman for all your patience, assistance and caring throughout the purchase of of 2021 Chev ZL1 Coupe Camaro! Smoothest vehicle purchase I’ve ever made!! Thank you so much Cotroneo Auto Group!! We couldn’t be MORE pleased!!!

Ro
Review №9

Karl and the entire Team from Cotroneo Auto group, where so professional, customer experience focused, as we had been on a search for a used 2013-16 Porsche Boxster S. I know if and when we are shopping again for our dream convertible, next Porsche, there will be only 1 place we go. Karl & Cotroneo Auto Group. Appreciate this Team! - First Class - 5 Stars Experience.

Sh
Review №10

Talked to the owner Ken and he is the best and honest sales person that i have ran into in my whole life. I have dealt and bought may cars that are over 200k. But never in my life i have got a service like this even with any fancy franchise dealers that we have for Lamborghinis or Porsche! Please call them for any vehicles need you might have.

TJ
Review №11

Great Experience. Karl did a fantastic job and made sure everything was handled accurately and as timely as possible. I highly recommend checking out Cotroneo Auto Group if you are in the market to purchase a vehicle. Top notch selection and service. Would definitely do business with them again in the future!

Jo
Review №12

Cotroneo had the exact Porsche we were looking for and at a very competitive price. Karl made the out-of-state car buying process very easy. He was responsive, took his time showing the vehicle to us via FaceTime, and he walked us through the purchasing steps. Shipping was handled quickly and title arrived shortly thereafter.

Jo
Review №13

I discovered Cotroneos website while searching for a car online. Their website provided multiple pictures and narrative on each car. Once I found a car that I was interested in, I placed a call to to discuss my trade. Within an hour I had a firm offer on my car and details on the sale that were way better than I was getting in Houston. The rest went like clockwork and the sale was completed in in short order.

Je
Review №14

I do not know where to begin. This was hands down the best car buying experience ever! Ken and his staff handled every detail impeccably. The went out of their way to make sure I was comfortable with the purchase and delivery. Every single step was easy, smooth, and hassle free. I was able to purchase my car entirely on the internet, sight unseen (other than photos). I was thrilled when my car arrived. It was immaculate and everything was just as described. These guys know how to find, advertise, and sell cars. My car came all the way to Tennessee from Texas! I highly recommend this dealership! Next time I need a car, I know where to look!

Gi
Review №15

Excellent communication and very prompt responses. I wouldn’t change a thing about the way they helped me out. Karl went out of his way to move his schedule around with mine so that I could make the deal with the car I wanted. Very appreciated of the way he treated me!!!

Aw
Review №16

Not your ordinary dealership! I would describe them as a White Glove service Boutique. I was very impressed the minute I walked in the door. I left a message online over the weekend and got a call Monday. By Friday I found time to go for a visit and they knew me by name as soon as I came inside and even had a folder on me. I was super impressed by the selection of cars. They have high quality cars that they handpick as cars they would drive themselves. So quality over quantity. They made the whole experience easy and as perfect as the car. The prices were extremely competitive. I was treated like family and the whole team was super professional. Best car buying experience I have ever had and definitely recommend to anyone in the market for a new ride.

Je
Review №17

Just bought a BMW X3, the best buying experience I ever had in all these years. I normally trade cars every two years and have seen a lot of dealers selling cars making promises and only after you have taken delivery you feel the guilt of being fooled, but Cotroneo is something different, Karl and his team make it very special and absolutely no pressure, and you feel very comfortable making your purchase. The other reason is that they have the best cars to sell, definitely the best very well detailed, sometimes you dont want to even test drive feeling it would become dirty. They also help you get the best interest rate from their known financiers which is awesome. Thanks to Karl and his team for making the purchase so very memorable.

Gr
Review №18

The whole team at Cotroneo was Amazing, they made it easy to buy the car and went above and beyond for me without even asking. This is how buying a car should be. I will be a return customer for sure and will be telling all my friends and family that are looking to buy to go to Cotroneo! Thanks again CAG

Mo
Review №19

Absolutely wonderful experience from start to finish.Cotroneo Auto Group exceeded my expectations, the extremely personable staff, to the show room, and office area where you feel at home all make the car buying experience so relaxing.I would like applaud the hard work and dedication that I received from Mr. Karl Lenderman as well as Abraham that assisted me with the test drive and preparedness of the vehicle I purchased.It’s really hard to come by a dealership like this in today’s world, I will definitely recommend CAG to any of my family or friends.Thank you once again and look forward to dealing with you in the future.Respectfully,Mo Kam

Di
Review №20

My online car buying experience with Karl at Cotroneo Auto Group was nothing short of First Class Service. Karl was prompt and responsive to all my questions I had about the 2018 Jeep Wrangler I was looking to purchase as a surprise for my wife. The Jeep Wrangler is in pristine condition. It looks and runs like a brand new Jeep! I was a bit worried at first about buying a car that was 280 miles away but Karl made it feel like I was there on his showroom floor. He provided me with plenty of pictures and video of the Jeep. The surprise for my wife was a huge success and I want to thank Karl and his team at Cotroneo Auto Group for making this purchase possible. I would highly recommend to anyone looking to purchase a quality vehicle while being treated with first class service, turn to Karl and his team at Cotroneo Auto Group. Thanks Karl!

To
Review №21

Do you want a breath a fresh air when dealing with a car dealer? Then go to Ken at Cotroneo Auto Group. He has white glove service down to a science. No matter if your window shopping (Amazing showroom) or a serious buyer Ken and his team will make you feel at home with his Texas hospitality. Easy to talk to and also to deal with along with extremely competitive pricing. His knowledge and experience in the auto industry will help you make the right decision. I’m a very happy and satisfied customer and recommend him to anyone who is looking for a vehicle

Ja
Review №22

Karl is the best, great guy to buy a car from. Buying a car out of state is not easy and he made it a great overall experience. Thanks Karl.

Ti
Review №23

Karl was awesome, we spoke on Saturday and i bought the car on Monday, such a great experience and the car was very nice, top notch dealership for sure and I would recommend them to anyone looking for a car, this was one of the Best experiences Ive had buying a car.

Le
Review №24

Fast and professional service! These gentleman know what their doing and their ratings speak for itself. Easily one of the best car buying experiences I’ve had, and the inventory are amazingly well kept and maintained! Thanks you Guys!

Ec
Review №25

This is my second purchase from Ken at Cotroneo Auto Group. They are truly the best in the industry and I highly suggest them. Two cars purchased from them sight unseen. Thank you Ken!

We
Review №26

I recently purchased a car from Cotroneo. I worked with Karl and Ken. The experience was quick, friendly, and direct. They were happy to share all information they had on the car and that they could pull up with their system. This was the easiest and quickest car purchase I have ever experienced. I definitely would recommend working with Cotroneo.

Ke
Review №27

Karl Lenderman and Ken Cotroneo went above and beyond to help me with purchasing my dream car. I rarely leave reviews but these guys have been nothing short of exceptional! I will, without question, be calling Cotroneo Auto Group the next time I get the itch to buy another car. 10/10 experience

Da
Review №28

Ken and his team are hands down the best car buying experience Ive ever been a part of. Extremely friendly, willing to answer any and all questions no matter how simple, and not pressuring in the slightest, they made the whole process easy. Not to mention their selection of absolutely immaculate cars... I purchased a 2015 BMW M235 that looks like a brand new car. Wonderful experience all around with a great group of people. Highly recommend.

Ni
Review №29

Ken and Robert were awesome throughout the entire buying process. The level of customer service was tremendous. My wife was pleasantly surprised and the entire experience was done in excellence and we appreciate Cotroneo Auto Group for making this moment extra special for her!!I highly recommend Cotroneo Auto Group.

Ke
Review №30

Very Helpful staff with A+ selection. I purchased my BMW M550i here and it was quick and easy. They are local to the Dallas area which was great with us.

Jo
Review №31

First I want to say I generally dont do reviews unless the experience is extremely great or terrible. The experience with Ken and his dealership was absolutely great! Im super picky, ask too many questions, have unreasonable expectations, and generally dont trust anyone I dont know well. However, from the first conversation I knew Ken was unique, in that he was real and genuine. He did what he said and said what he did, and in so doing earned my trust. His assistant Robert was equally helpful and honest. In fact, I felt so comfortable with these two I trusted to use their Viper expert Keith Laxson to inspect the car for me and he too was totally outstanding! The whole experience was a 10 out of 10 as is the car! They delivered on every promise and I highly recommend them. I will be back. They are a rare crew of outstanding folks in a world where it is getting so much harder to find people like them. To say Thank You to them hardly seems worthy of their efforts, help, patience, and follow through all of which made my purchase experience perfect. Thank you guys!

Je
Review №32

Amazing experience. They made you feel like part of the family & didn’t talk to you like a sales person.

Ru
Review №33

The ZL1 is finally home, the car look even better than my expectations, and I`m agree with you Ken it`s a beast !To be in Norway and make this deal with you, was easier than going to a local dealer at home. My best experience EVER !!Thanks for answering all my question and make the buying process smooth and straight forward.It`s been a pleasure to do business with you and I will recommend you to all that looking for a car over seas

Sc
Review №34

Cotroneo was fantastic to work with and they even handled an issue with the wheels being out of balance a few days after purchasing my car by putting four brand new tires on to fix the issue. Highly recommend.

Ra
Review №35

Very professional, genuine people and service. We were long distance buyers and Karl, Ken and Robert all did their best to make us feel at home, and made the process smooth and efficient.

Br
Review №36

Ken and company make auto buying a pleasure. They were willing to open up on a day they were normally closed to accommodate my schedule. You wont be disappointed.

Si
Review №37

I had a wonderful experience purchasing a vehicle from the Cotroneo Auto Group. I was looking for a pre-owned vehicle. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail from the staff at Cotroneo. From the moment I reached out with a brief inquiry, my customer service rep Mr. Karl Lenderman was responsive, extremely knowledgeable, not only about the vehicle itself but in walking me through the entire process. Upon arrival the car was just as described, it looked brand new being a used car. Mr. Lenderman handled me very well. He was efficient but also made sure that everything was covered. I was in and out in less than 2 hours. I walked out a happy man and appreciate the amazing service, smooth transaction, and very helpful staff. I highly recommend this dealership.Mr. S. HarperU. S. Air Force (ret)

da
Review №38

Great experience, quick easy friendly service and car as described

Gr
Review №39

I purchased a 2015 BMW M4 Convertible from Ken Cotroneo and the experience from beginning to end was incredible. I have bought MANY cars in my time and I have no problem walking away from an unpleasant or pressure situation. You will not find that here! Ken and his staff treated my wife and I like family! What you see in their show room is hand picked and first class. Ken was very open and thorough with the history and condition of the car and I could not be more pleased. I needed to finance the car until i sold one of my others and they helped accommodate that quickly.I left feeling like I have made a new friend. Im sure Ill do business with them again.

Ed
Review №40

Amazing experience! Thanks to Ken and his wonderfull staff we found our dream car. The service is excellent. Extremely knowledgeable about the vehicles history. The car was detailed beyond believe. Immaculate presentation. This is not your ordinary dealer.. the facilitys are top notch. Spot less! We are extremely happy with our purchase.

Ra
Review №41

Car was exactly as described, price was fair, service was excellent. Thank you Ken and family!

Br
Review №42

Great dealership with quality used high end vehicles. The owner and staff take pride in what they do and made our purchase a breeze.

Ky
Review №43

Ken and Robert were a pleasure to deal with. I am extremely satisfied with my purchase and the excellent customer service. I believe they were very fair in our dealings and had my best interest in mind. There was no pressure in the buying experience, and they had direct and honest answers to all my questions. I would highly recommend purchasing a vehicle from Cotroneo.

De
Review №44

I really did my research when I decided I was going to purchase a vehicle. I had already decided I was not going to go through that dealership chaos where you sit there for hours while the sales person says I need to go and talk to my manager knowing what the answer is before they even go in to the managers office. I heard you could purchase a car on line without dealing with all of that, so I started doing my own research.Being a business owner myself, I knew how important customer service and building relationship with your client was two of the most important things to have in having a successful business. Ken Cotroneo with the Cotroneo Auto Group was a true God send and Blessing. He made my wife and I feel so welcomed like we were part of the family. Robert Waldo, Kens assistant who rode with us when we did the test drives was exceptional, knowledgeable about the vehicles and just an overall great guy. He is definitely an asset to the Cotroneo Auto Group. Kens wife, Sheila was also very hospitable. I would never think about going any where else to purchase a vehicle. I absolutely love my new vehicle and my experience with Cotroeno Auto Group is one that I will always remember and will tell others.

Ch
Review №45

Purchased a car 3 months ago from Ken. I took him by his word and representations of the car having purchased it from out of city only to be disappointed. Every maintenance item that didnt make the car pretty wasnt touched. It has had several issues that could have been taken care of but wasnt.Update: Ken reached out and offered to make it right. Ken and Cotroneo value integrity and customer satisfaction. I would always recommend reaching out to Ken directly if you every have any concerns and he will do his best to take care of you.

Ju
Review №46

It was best car buying experience ever.

Ma
Review №47

The only way I’ll buy a car sight unseen and not test driving it, is thru ken from Cotroneo! Great service! Mak from nyc.

An
Review №48

One of my best experiences buying a vehicle. The staff is very friendly, the prices are fair and they dont put pressure on you. I will be back for sure. Highly recommended.

Ar
Review №49

Ken and his team are fantastic. This was an incredibly seamless car buying process. I highly recommend working with Ken when looking for your next car.

Ri
Review №50

These people are the GREATEST!!!Being a business owner, I realize the value added of customer service. Cotroneo Auto epitomizes customer service.Ken and Robert are outstanding, only to be edged out by the quality of vehicle I received. My wife has already told me the next vehicle we buy is from CAG (and we live in Boston).

Vi
Review №51

Absolutely the best car buying experience I have had.. From the minute I walked into the office I was impressed.. The inside is like walking into the living room of a nice custom home.. Very warm and inviting..Kens beautiful wife was there to greet me.. Ken was very easy to deal with and super knowledgeable.. I felt like a little kid in a candy store when we walked into the show room.. Ken cherry picks his cars. Low mileage, 1-2 owner cars. Most all of them are high end sports cars/luxury cars that are absolutely immaculate.. It was like being at a car show.. The moment I laid my eyes on the ZR1 Corvette, I was sold and I now have the car of my Dreams that I thought I could never afford to buy. The Cotroneos treated me like family and the Car buying experience was like no other.. Robert Waldo wound up doing all the paperwork and was very professional as well as a super nice guy too.. 5 Stars... Id give 6 Stars if I could.. David Whited is now a Customer for Life..

Re
Review №52

As soon as I showed interest in the vehicle that I wanted, I received a warm, welcoming email back from the owner Ken. Upon our arrival at Cotroneo, Robert and Ken made us feel as though theyve known us for years. Thank you Ken, and Robert for your outstanding professionalism, and making us feel as though we were right at home! I highly recommend you guys to anyone thats looking for a top performance vehicle. Looking forward to working with you!Shelia & Terry

Cr
Review №53

One of the first things I noticed about Cotroneo Auto Group was the consistently high ratings on their reviews. They well deserve it. Im adding my five star review as well (although they deserve much more than that!) These guys are top notch. You wont be disappointed. Their facilities and and their vehicles are immaculate. Its obvious they take great pride in what they do. They are highly professional, personable and prompt. They made paperwork, financing and shipping all a snap. (Actually, I couldnt wait for the shipping, I had to airline down to Dallas and pick up the new car personally). Heres a special shout out to Mike. I love the new Range Rover Sport. Thanks Mike. Awesome car, awesome experience!

Je
Review №54

Cotroneo Auto Group is AMAZING! My husband and I were referred to Ken through family members who have purchased multiple cars from him. We were amazed at the condition of the cars in the showroom, which were even more impressive in person. Ken is very talented and has an eye for quality. Not to mention he has a great personality and is very on top of it. We live out of state, and Ken was wonderful at communicating the status timely of everything throughout the purchasing process. We love our new cars and cant wait to do business again with him in the future. Also we loved that they are a family business!

Na
Review №55

Amazing experience selling and buying cars at Cotroneo Auto! I cant say enough good about all people that work there and how well I was treated. And boy did they deliver on my new car. Its fabulous!Everyone should buy a car here and Im already planning to buy my next one there too.

Ju
Review №56

Ken and Robert somehow managed to make car buying an enjoyable experience :). Right from the initial contact, to post sale service, they took great care of us. We never felt pressured at any point. Financing was a breeze. Overall a wonderful experience. I will definitely go back to them for my next car.

Ch
Review №57

I purchased a 2015 S550 Mercedes Benz from this dealership. In my 30+ years of buying vehicles, both new and used, I have never experienced such a wonderful and pleasant treatment as I received from this dealership. The buying process was effortless without any push / pull from the dealership. Mike, my Sales Consultant was great to deal with; he made me feel at home right from the beginning; he was very receptive, attentive, open, and straight-up with me. I truly appreciate his candidness and for treating me like a family. My hats off to this outstanding dealership. I am pleasantly looking forward to doing more business with this dealership in the near future; meanwhile, I would recommend my friends and family to this dealership.

Sh
Review №58

Very nice dealer,clean cars, ken and Robert is very friendly. Excellent customer serviceworth investing money in cars in this dealership.Help you in every step of process.I wil highly recommend purchasing a vehicle from Cotroneo.

To
Review №59

A great car buying experience. Within 30 seconds of talking to Ken I realized this is the dealer Im buying my car from. I had talked to several dealers across the country and getting nowhere. Ken was patient and answered all my questions and concerns. I never felt like he was trying to sell me a car. He also offered great advice on financing and transporting the car to my home. When I arrived at the Cotroneo dealership I was greeted by Cameron and Sheila. Very nice people who helped me get in and out of there quickly. They even told me where to get some great BBQ!

Ch
Review №60

Absolutely smooth transaction from start to finish. The test drive took longer than getting the paperwork signed and the condition of the vehicle was actually better than stated. Its great to deal with a professional and my next car purchase will likely be made here as well.

An
Review №61

I cant bestow enough praise on Ken, his wife, and the rest of the Cotroneo Auto Group staff. My wife and I dropped in one evening without an appointment and Ken immediately stopped everything he was doing to attend to us. His professionalism and respectfulness is truly a rarity these days and he makes it a priority to provide the best customer service possible. At heart, Ken is a car enthusiast and treats his customers as he himself would wish to be treated. Seeing his inventory first hand, he takes great pride in obtaining the best examples of vehicles and ensures they are as flawless as possible. The level of care he gives each and every one of his vehicles is above and beyond expectations. And when it comes time to move through the formalities of purchasing a car, he makes the process as painless as possible with absolutely zero hidden surprises and fees. Simply put, there is no reason to shop anywhere else.

Ed
Review №62

Super easy buy. After weeks of looking for some very specific upgrades on a luxury car, we found one on his site. We put a deposit down over the phone without even seeing the car. We drove over after work (he stayed late) and went over everything in detail. It was perfect. After a quick test drive and review of options, we signed the papers and drove it home. So easy! Super friendly and beautiful office!

Jo
Review №63

Ive purchased 4 cars on-line over the past few years and must say that the total buying experience with Ken & Mike Cotroneo was by far the smoothest and most enjoyable I have had. Can you imagine? They make the WHOLE process of buying a car enjoyable! And they helped me do it from 1/2 way across the country.Once there, and after seeing the candy store of cars, I was dragging my feet wanting to check out their amazing collection of prime automobiles. My car was more than I expected in quality, condition and presentation. The provided me a 5 star, A+ BMW, just as promised. Internet pictures dont do justice to the actual car. In person, it was stunning and not a detail overlooked. And because we were in a bit of a hurry to get on the road for our 1,500 mile drive home, they had everything ready and waiting to complete the paperwork quickly and smoothly. Joyce said were going back to Texas to see the Cotroneos for a Porsche next time. Lucky me! Buy from these guys! Mike (aka Sting) and Ken will turn you into a very happy customer!

Jo
Review №64

Ken and his staff made my purchase pleasant, professional and expeditious. His Texas-themed facility, coupled with a very down-to-earth sales approach and dedicated employees made the car buying experience enjoyable for me. I highly recommend, and love my M3!

Ty
Review №65

Ladies and Gentlemen, if you want to have the best service you can expect from a truly genuine person, look no further than Mr. Ken Cotroneo. Very personable and friendly while demonstrating knowledge of his finest line of automobiles. I had the experience mid August of walking into his dealership, Ken was very personable and took time to learn more about ME and what I like to do plus understanding my driving needs. I have received more complements on my BMW more than any car Ive owned. I will recommend and will recommend Ken to anyone and everyone! Thanks Ken for the excellent BMW and the fellowship!

Ra
Review №66

Ken and the team were very courteous and professional in this transaction. I saw the vehicle for sale on Labor Day and called Kens mobile phone to inquire whether it was still available. Ken called me back within 2 hours on Labor Day and took the time to speak with me for 15 minutes about the vehicle and answered my questions. We agreed to a time to meet the next day and he was there to meet with me to test drive the vehicle. The vehicle was in impeccable condition just like all of Kens automobiles in his fleet. The test drive went well and was very thorough with Robert giving us an overview of the features and performance. We closed on the deal within 48-hours and took delivery within 45 minutes of the 2nd visit. I highly recommend the Cotroneo family and extended team and look forward to purchasing another vehicle from them in the near future.

Jo
Review №67

Hands down the best car-buying experience Ive ever had. Ken is incredibly responsive and professional, and really takes time to understand your needs, explain his philosophy and way of doing business, and make sure youre comfortable at every step. The obvious pride that they take in their inventory is evident in the absolutely spotless showroom and vehicles. In my case, I discovered that Ken had acquired from a Mercedes dealership a car that I had previously looked at when it was a CPO car at said dealership. When I saw the car again at Cotroneo Auto Group, I could hardly believe it was the same car -- it had been meticulously detailed FAR beyond what the actual Mercedes dealership had done with the car. Ken and the team are super respectful and adaptive to however you want to do business, whether thats over the phone, email, or even text. Once I made my decision, I was in and out in 45 minutes. The only problem is, now I cant imagine buying a car anywhere else.

Er
Review №68

Ive known Ken for a few years now and just recently purchased a vehicle through him... He and his team (special thanks to Joel and Robert as well) deliver nothing but the absolute best experience (from customer service to their impeccable taste in vehicles they sell). First class experience all the way! If youre in the market, look no further than Cotroneo Auto Group.

Th
Review №69

Mike Cotroneo and his staff were very respectful and friendly. I flew in and they arranged to have me picked up from the airport. They ensured the car buying process went smoothly. They answered all of my questions and were very efficient. I appreciate everyone making this car buying process a success. I recommend Cotroneo Auto Group to everyone.Thank you,Robert Taylor

De
Review №70

The entire interaction with the staff and owner was perfect. Unbelievable customer service and the car was perfect too. I drove over 470 miles to pick up my car and it was worth it.Cotronio will be the first place I look when buying my next car. I highly recommend Cotronio.

Ry
Review №71

Mike Cotroneo helped me when I bought a Mercedes there about a month ago. This is a no hassle, no pressure dealership. Mike and the staff are super friendly and go above and beyond the call of duty even after the sale. Their inventory is top notch, clean vehicles and they have a great variety. I would recommend this place to anyone that is looking for a nice used vehicle. Go see Mike or Karl and you will see what I am talking about! They have a customer for life here!

Je
Review №72

Great place. Bought a Viper from these guys and they were awesome all the way through. They have an eye for garage queens and they know what they are doing. I will be doing more business with them in the future.

Ta
Review №73

We couldnt have asked for a better car buying experience. Ken was extremely responsive, genuine, informative and a pleasure to work with. Coming from out of state, we felt a sense of ease purchasing the vehicle without seeing it in person with Ken. What made it even better is it is family-owned and they treat you just as such. Thank you, and we LOVE our new vehicle from CAG.

Ja
Review №74

I have purchased over 40 cars in my life time. It is really hard to find a good car dealer these days. I have now purchased my second car from the Cotroneo Auto Group and I am a customer for life! The first time was a great experience and I knew I would come back. Fast forward, here I am again and the experience was again, outstanding. Called Ken, he listened to what I was looking for and showed me some great options. No hassle, no pressure. Within 20 min, I had made a decision. I had to leave for the airport, and 15 minutes after I left, he called me and said everything was done and ready. I returned home and went right from the airport to Cotroneo. I spent a total of 15 minutes signing papers and getting a thorough run down on the car. I must tell you that if you are looking for a car, this is the only place to buy. The team is phenomenal and very helpful. Thanks Ken and team. You guys are the best.

Ka
Review №75

One of the best experiences I have had buying a car was with Ken from Cotroneo Auto Group. I purchased the vehicle sight unseen and had it delivered. When the vehicle arrived I was pleasantly surprised how clean it was, it was in even better condition than Ken described it. Ken worked with me from start to finish and was very responsive to any questions I had. I will most definitely be going to Ken when I am in the market to buy my next car.

Fi
Review №76

Great selection of cars, a wonderful car-shopping environment with zero pressure and one of the best car-shopping experience I have ever had. Ken and Robert were great to work with and I would recommend them to anyone in the market for a pre-owned luxury vehicle.

Ma
Review №77

Mike, Ken, and Sheila are a wonderful family that provided the best service Ive ever had a dealership. Bought one of my dream cars at a very aggressive price. I hope a good R8 lands in their dealership because they know their high end cars!

Ke
Review №78

The Cotroneo Auto Group is Best in Class for car buying experience. The automobiles listed online are accurate to what you will see in their showroom. Mike Cotroneo and the staff are very welcoming, give you all the time you need to look over the car, are knowledgeable about the product. I felt like I was meeting with friends as they are personable and the office setup is like a home. You will not be disappointed.

Ja
Review №79

Saw a listing online for a 2015 BMW M6 in pristine condition. Contacted Cotroneo Auto Group and was invited to come by and take a test drive. You could hear the passion about the vehicle from Mike C on the phone, and it was duplicated in an email back.I went to the dealership and was greeted warmly by Ken and Mike and had some great conversation about the vehicle and what the family team at Cotroneo is all about. We looked the car over thoroughly, and heard an excited and impassioned dissertation on the various features. I was already very familiar, but it was fun to hear about it all again. You can totally see how excited this family is about great cars!We took a drive and had some more great conversation about the vehicle. I was totally sold, and proceeded to go through the purchase process in a matter of minutes.I would definitely work with these guys again! Fantastic experience!

Mi
Review №80

I cant say that Ive ever had a car buying experience worth bragging about until now. My wife and I just purchased a used (although youd never know by looking at it) BMW X3 from Mike & Ken and the service and experience that they provide is hands down the best that weve ever received. All of their vehicles are immaculate, and the process is as quick, straightforward and honest as you could hope for. Were actually looking forward to the next time that we get to buy a vehicle from Cotroneo. These guys are AWESOME!!!

Ha
Review №81

I have never had a better experience purchasing a vehicle, new or used than when we bought our 2015 Porsche Macan Turbo from Cotroneo Auto Group, Ken returned my call and answered all my questions right aft my posting on their website. Normally they are closed on Saturday but opened for us to pickup our car since we were traveling from Little Rock. When we arrived Robert took the time to explain how to operate every feature and even helped activate our satellite radio subscription. Robert had all the paperwork ready and we could have been back on the road in 30 minutes but since my wife and I were so impressed and curious about the other vehicles Robert spent extra time allowing us to look over everything in the showroom. Ken and Robert exceeded our expectations in every way. We could not be happier and look forward to our next purchase from them.

Gi
Review №82

Hands down this was absolutely the best car buying experience I have ever had! Everyone goes above and beyond to accommodate the customer, the vehicles are top notch, and I couldnt have been more pleased with whole experience. Thanks for everything Ken. I will definitely come here first when looking for a car in the future!!

De
Review №83

My review is pretty much the same as every other review here. Cotroneo AG is a first class dealer with top notch service. They were on top of every detail, answered every question we had, and were a joy to deal with. I give them an A+ across the board. We will be going back to CAG for any and all car purchases in the future. Couldnt be happier.

Pi
Review №84

If you buy a car from this Auto Group you can be assured that it is as close to new as a used car can be. Very impressive.

To
Review №85

I have been purchasing cars and specialty vehicles form Cotroneo Auto Group for a very long time and I have always been impressed. This experience tops them all!!! incredibly meticulous about checking the car out, full disclosure about every detail and the delivery experience was super smooth and my new 4 year old car does in fact look and run like it is brand new!

Ro
Review №86

Highly recommend purchasing your next vehicle from Cotroneo. Ken was absolutely great to work with. Found an amazing car at a great price. The inventory is among the best you will find. Ken and his crew are top notch!

Ro
Review №87

3 weeks ago I bought a 2009 BMW M5 from Mike Cotroneo. 2000 miles later I could not be more happy with the car. She has not skipped a beat. Drives exactly as BMW designed the car.1 owner, full BMW service history and Mike provided not only the CarFax to prove 1 owner but also the BMW service history including each and every service entry.When I arrived at the garage, Mike took me straight to the car, listened to me explain all I wanted to check and he then left me alone. I was uninterrupted for over an hour as I checked every area of the car. I consider myself quite knowledgeable in maintenance of this particular BMW model and Mike was happy to discuss any topics I brought up.When their web page says the showroom is immaculate, it really is. I crawled around under my new car and I was a clean after as before.A very pleasant experience after having dealt with a number of different Car Dealers in Texas, this was hands down the best.Thank you

Ta
Review №88

This is a great family owned and operated business! If you are looking to buy a spectacular used vehicle from on honest and fair dealership, this is your dealership! I bought my vehicle from him site unseen, and upon delivery, it was exactly what Ken Cotroneo said it was. I will continue to purchase cars form Ken and his family for years to come.

Ji
Review №89

I just bought an M3 from these Cotroneo. I have to say it was the best buying experience I have ever had with a car. This place takes incredible pride in what their selling. I simply couldnt believe the incredible condition of the car I got from them. I rarely if ever trade in my cars and usually sell them on my own, but they were so fair with me on my trade, I couldnt say no. I will be a repeat customer, if your buying from out of state dont worry about what your buying, because it will be exactly what you expect. Ken and team are very upstanding people.

Ki
Review №90

I spoke with Ken for the first time today; I was inquiring in regards to a beautiful, white 2013 Porsche Turbo he had offered for sale. Ken, who is THE OWNER of the dealership, called me to talk to me about the car I inquired about, answer any questions I might have, and explain to me the process. We spent a total of 45 minutes chatting on the phone, Ken going into detail to make sure that Im educated about the vehicle and process. When he found out I was a veteran; Ken expressed to me how grateful he is for our service members, and told me about how he helps active duty men and women, prior to deployment, sell their cars, and/or keeps it stored for them at his indoor facility, where it is properly maintained until the serviceman/woman return home safely. Unfortunately, I did not buy the car from Ken because my CFO, aka my wife, said NO!, even though this was the best and most competitively priced Panamera out on the market. This didnt stop Ken. Ken helped me examine the service/history records of a vehicle with the options I wanted at a different dealership; at a price point my wife and I could agree on, but mostly my wife. Ken, also, made sure I was buying a car that was a perfect fit for me and my family. This is how service should be; Ken did not have to do any of the things he did but he does everything out of the kindness of his heart. Ken has definitely set the bar high in my eyes and I definitely plan on going to him first for any future cars I buy. Thanks again for everything Ken and for all that you do for our service members, God bless you, your family, and your business.

Ja
Review №91

The best car-buying experience of my life. Here, you deal directly with Ken Cotroneo rather than an army of faceless sales people. Ken was inviting and informative without being pushy. There were no high-pressure sales tactics and no unsolicited phone calls. Further, the condition and options of the car you see listed online are exactly what you see in person. No hidden flaws. I will definitely be back, and after seeing their attention to detail myself, I would have full confidence buying my next car from Cotroneo online, sight unseen.

lo
Review №92

Was at cotroneo when I visited Dallas last month and met Kem. Great guy, very knowledgeable, friendly, patient and quite attentive to details. He’s got a feast taste of cars and his selections are usually loaded and one-in-town. That’s the guy you need if you around that area and looking for something very special

Bo
Review №93

Great group of folks, easy atmosphere and no typical dealership bull. Ill definitely be back for my next vehicle!

Ki
Review №94

Cotroneo was very friendly and made us feel right at home. The made the process very easy for us especially opening there shop on there off day so we could pick up or new vehicle. We will definitely be back very soon for our next purchases.

kr
Review №95

Just bought a gorgeous Lexus from the Cotroneo Auto Group. Being that we live out of town, Mike Cotroneo sent us all the information and pictures that we needed to make our decision final. We were also able to do most of our financing and paper work before we even got there, which made the actual purchase very quick! This is not a typical dealership, you get the luxury of anything you would want from a high end dealership, but with a family friendly atmosphere. The car is even better than I could have expected. First class from start to finish! Thanks Mike!!

Ge
Review №96

I never knew car buying could be this simple and stressless. Spoke to Ken over the phone on a Thursday, he answered all my questions and by Saturday I was in his office to do the paper works and drove my CLS 550 home. Thanks Ken and Robert.

Ji
Review №97

Great Buying Experience! Outstanding dealership, outstanding customer service and responsiveness, a very customer-oriented organization. Purchased a Range Rover Sport and I could not be more pleased. Ken was very courteous/professional and always answered my questions in a timely manner with full and direct answers. Kens knowledge, prompt responses to inquiries and periodic updates made my purchase both worry free and with as little time/effort on my part as possible. I would highly recommend Cotroneo Auto Group to all past and future customers.

St
Review №98

My experience with Cotroneo Auto Group was excellent. They operate the kind of family owned business hard to find these days. Ken (the owner) and Sheila (his wife) made my car buying experience very easy. Being as I was having the car delivered to Los Angeles, CA, they did a great job making sure I felt at ease. Everything in transporting and receiving my car was handled professionally and perfectly by them. Thank you! Most important, the car arrived without a scratch in a very long closed trailer. Ken followed up with me the day I received my car and a week later. Very nice touch.PS - I love the car and it turns heads.

Bi
Review №99

I had been looking for a high end truck for years that I could afford, Ken found me one that had all the features I wanted in a Ford Platinum F150. Awesome experience and have owned the truck since December with no issues. Mike helped me with financing and doing the paperwork as well as making sure I understood all the costs. It was great unlike your large dealerships where they are always trying to bury the costs.Couldnt be happier with a car buying experience. Thanks Ken and Mike!

Ca
Review №100

Mike made this the best car buying experience ever. The vehicle was pristine--everything he promised. The process was very efficient. I was in and out in an hour. These are true car guys that are very picky about the vehicles they buy or sell. They give you a fair deal on a great vehicle.

Information
65 Photos
100 Comments
5 Rating
  • Address:16050 Midway Rd, Addison, TX 75001, United States
  • Site:https://cotroneoautogroup.com/?utm_source=googlegmb&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 972-247-0800
Categories
  • Car dealer
  • Car detailing service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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