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Closets by Design - Dallas/Ft. Worth
4125 Billy Mitchell Dr Suite 100A, Addison, TX 75001, United States
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Closets by Design - Dallas/Ft. Worth
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Ch
Review №1

Im very pleased with my new cabinets for my office! They have transformed my office into a designer space that Im looking forward to decorating with books and other artwork.The two installers were also very respectful of my property as they moved the cabinets, tools, and equipment in and out of my home with care, and they wore shoe covers (at my request) and face masks. I appreciated all of this.

Ki
Review №2

I had the best experience with Closets by Design. Ive never used a custom cabinet company before but would absolutely use them again for my next project. I worked with Brittni Shallit as my designer and she was thorough, professional, masked, very responsive and a delight to work with. She never rushed me and didnt get frustrated when I changed the design multiple times, and came out several times to make sure that everything would fit, as it was a remodeled space. She always answered my questions in a timely manner and didnt try to over sell me at all. The install was quick and the guys were extremely nice and professional, and the quality is fantastic. Everything about my experience exceeded expectations.

G.
Review №3

First Installation was so bad, it had to be removed completely and started over. Second installation was not AS bad, but not up to quality of work promised by, our Sales Agent (Sarah) from the start, The General Manager (Gia) and the Installation Manager (Steve) after the first disaster. Only offer made to accommodate the considerable inconvenience was $100 discount after we turned down the offer for a restaurant voucher.Now we are left to clean up the mess left over ourselves.Skip Closets By Design. Run! Dont Walk! You will be better off going with a DIY company similar to easyclosets.com. It will look better too!

Je
Review №4

An all around great experience! Leslie was so detailed and helpful with her design for our garage and they look great! Her install team did a terrific job and were very professional. I highly recommend them.

Si
Review №5

I was so happy from start to finish. Brittni Shalit did not over or under-design my closet but gave me just what I needed. The installers were also very professional and arrived on time, covered my floors during install, and were extremely courteous. They did a great job! Overall great experience with this company and would recommend happily.

Bi
Review №6

I had a wonderful experience with Closet by Design. I love the beautiful storage/cabinets that was customized for my pantry and master closet. :) Debra went out of her way to assist me on a quick redesign as my stacked washer and dryer did not work in the spot for laundry storage and quickly sketched up a detailed design for cabinets before the install date. Excellent customer service and the installer was great too and did an amazing job creating the storage space that I needed. :)

Ca
Review №7

My closet before was SUCH a mess. I live in a space where I needed my closet to not just house clothes & shoes but also books and linens, as I don’t have a linen closet or space for a bookcase anywhere but the closet. Susanne Walker came over, took a few measurements & my needs into consideration, & had the custom closet designed on paper right on the spot!! Another company I had requested a quote from came out, barely listened to my concerns, & took 2 days to send a design. By that time I had already locked things in with Closets by Design and I’m glad I did. It’s not inexpensive to do this by any means, but my peace of mind is worth every penny!! Check out the photos below & you’ll see what I mean. :)

So
Review №8

WARNING Save yourself TIME and HEART ACHE and read my post. I can honestly say I would NOT recommend this company. I PAID 10,983 dollars in full for the design and installation. They arrived and at the end of the install I had to stop the installers from installing the mirror over my vanity. I had requested that my mirror have lighting but the mirror didn’t have any lighting. Also the handle were 5 inch instead of the 7 inch that I paid for. Now after 6 non returned phone calls and 2 1/2 weeks later and 2 emails they tell me that they didn’t charge me for lighting on my mirror. This happened after I I accepted their quote and paid them. After much back and forth I agreed to give the an additional 375 for the lighting. They told me that they couldn’t even order the mirror until that was paid so I paid it right away. Now we are at 11,358 in the project started work on 6/21/21 was to finish on 6/22/21 today’s date is 7/16 approaching 1 month. They have not rescheduled the install of the 7 inch handle nor the lighted mirror. Spoke with Manager Tina Pruzzo on 7/06/21 I asked to speak with the scheduling manager but he was unavailable she assured me that the scheduling manager would call me to schedule the balance of the work. However I am still waiting that was 10 days ago. My husband called today and the scheduling manager is STILL unavailable! DON’T TAKE A CHANCE

Jo
Review №9

Had a great experience with Closets by Design. Kirstin came out and designed out walk-in master closet and laundry room. She sat with us for a few hours and drew out everything by hand.The builders came out a few weeks later, and built exactly to the drawing specifications we came up with.The builders were efficient and very professional. At the end of it all, I’m pretty satisfied with the entire process. Closet looks great, and so does the laundry room. If you’re looking to have some spades redone, it’s worth having this company come take a look.

Se
Review №10

From the design consultation to the installation, we have been very happy. It looks great and perfectly fit our needs. The product is sturdy and so far we haven’t had any issues. The installation tech was on time and courteous, and he kept me informed on his expected arrival time.

La
Review №11

I was the DFW Essential Worker Closet Makeover winner! Jeana had been out prior to the contest to help with a closet design and pricing due to my closet collapsing on me late March. We decided to put the install on hold due to the uncertainties of Covid-19. I was very surprised that I was picked for the giveaway! I am very appreciative that Closets by Design care for all of us who have had to work daily during this pandemic, potentially exposing ourselves and our families. Jeana came back out to help finalize our design and the installers came on time and completed our fast! I am so grateful and would recommend C.B.D. to anyone, not because I was the winner (because we paid extra for some extras), but the quality and level of professionalism!

St
Review №12

I used Closets by Design to modify an existing closet that they had installed. The quality is good and they were able to accomadate my wishes by removing several items and replacing them to match the existing design. They did not come completely prepared the first visit but quickly notified me of the issue. My only negative comment is the amount of time it took from the order to installation, But these days everything is backorderd.

Mo
Review №13

Heather came out as scheduled.. Got my wish list. Waited for the installation.. They came as scheduled and transformed my dreary space into a magnificent, functional room. Love everything about the whole process...pantry next!!

Hi
Review №14

Brittani is a design whiz! She listened and truly heard what we needed and wanted for our master closet space. The install crew, Cody and Evan, were also amazing! They were very professional and nice guys. Did a great job with the install. We love our new closet!

Sa
Review №15

We shopped around at 4 different companies and we discovered that this company was most creative and had the best pricing when it came to a custom finish out. Good quality and very professional. My sales rep was very accommodating when it came to availability and even came to see once the installation was complete to make ensure we were happy. We are very pleased with the cleanliness as well. We recommend this company to anyone!

19
Review №16

We had our master bedroom closet redone after 25 years and the experience and work done by this company was excellent.we are so happy and excited by the installation and work that there are no words to express how happy we are in choosing closet by design.

Jo
Review №17

From the initial sales process to the installation, Closets by Design executed perfectly. I could not be more pleased with the quality of the work and professionalism displayed by Closets by Design and when I’m ready for my master bedroom remodel, I know exactly who I’m going to call for the closet redesign.

C
Review №18

Months ago we scheduled to have new cabinets and shelves installed into our pantry. The installation was set for today between 12-3pm. The time came and went with nary a peep from Closets by Design. We finally tracked someone down who advised that our installer may come later today, but even if that happened, would probably have to finish up tomorrow. Our house is in disarray because everything in the pantry had to be relocated and now we have to sit through another night of this. The total lack of concern on the part of Closets by Design was disheartening.Why do some businesses treat customers in this way? Why do they overbook and understaff so that they cannot live up to their promises? Why doesnt Closets by Design corporate more closely monitor their franchisees? Please steer clear from this business.

Ca
Review №19

We chose Closet by design after talking with other company because of designer Shellie Wade. Shellie was so helpful and honest about their product. Not one time did she try to press us for a sale which we really appreciate. Shellie listen to all our concern and answer any questions that we had. Installation was done and clean up was preformed after ward. We was so impressed with the head guy who installed our closet. Our kids were so over the moon with the way their closets turned out.We would definitely use Closet by Design again and would recommend them.

De
Review №20

Closets by Design was awesome and my closet looks amazing. Danielle was amazing and was able to collaborate with me to design exactly what I was looking for. I highly recommend!!!

Ch
Review №21

My Rep told me that she would be there on instillation day, however she did not show up and did not give me a heads up that she would be out of town. I was hoping to ask questions but the over all experience was wonderful. The guys did am amazing job and I am looking forward to doing more project with the company.

Ni
Review №22

Excellent workmanship, service and workers have a GREAT attitude. These folks work extremely hard to develop and execute the designs, particularly when an interior designer like myself has a lot of input on the design. They are a dream to work with and handle ALL of the details for a smooth installation process. Highly recommend!!!

Br
Review №23

Just had our closets installed by Closets by Design and it came out WONDERFUL. Worked with Tiffani Wei and she was an excellent consultant. Listened to our needs and wants, promptly worked with us on creating detailed drawings, provided guidance on our design and then made things happen! Had a follow up from her right after install to make sure things were to our liking. We will definitely work with Tiffani again with future cabinetry projects!

Da
Review №24

Stacie was very thorough in the design process. Took awhile but made sure we got the best design for our small space. Make sure you set aside several hours for initial appointment.The final product is beautiful and much nicer than we imagined! The installers were very good. Efficient and really cleaned up. Great Job!

Iv
Review №25

I had a custom closet designed for me. It maximized my space, helped me organize, and prioritize my storage space making the most efficient use of every inch of usable space. My closet looks and feels so much more roomier. After all of my Husband’s things got put back on his side he had room to spare. I had plenty of room to spare on my shelves side as well. There were so many options to choose from too. Those little extras like the spaces for shoes, I love. What’s nice too is while you’re designing your closet they can bring it up on the computer and you get to see what it looks like first. You get to try a several different options here and there until you get what you want and get to vision your space before they ever put it on paper. Prices are reasonable and there is no car salesman like tactics trying to talk you into higher priced items. The design agent was wonderful. She asked what I was looking for, and what kind of budget I had in mind. If I can give her a shout out her name was Anne Mize. I’d also like to say her team is wonderful from the office people who call to make sure that paperwork is done and people are coming, to the guys who come and build it, who are reliable, dependable, fast, efficient and even clean up wonderfully afterwards. And all these people come all the way from Dallas to Wichita Falls for us. I would definitely recommend them.

Jo
Review №26

The designs are very thoughtful and responsive to the needs of HOW people use their closets. They encourage you to live with it before making refinements. They are always available and return your phone calls promptly. And last but certainly not least, their pricing is affordable!

Ha
Review №27

The Closet by Design team, a starting with our sales rep, Debbie Nicholson jumped into action after our closet was damaged during recent ice events. She initiated quickly and got her team moving, as we were trying to close on the sale of this property! I can’t say enough good things, from the original install, to the reinstall, they were all helpful! The closet is amazing to look at, good quality and very efficient!

To
Review №28

Closets By Design was fantastic! Not only was the service spectacular but the product itself is stunning. My closet looks better then I could have pictured it. I am a very OCD person so organization is what I need. My designer Stephanie nailed the design, the installation department was extremely efficient and customer service gets an A+ for being responsive and accommodating. My entire experience was 5 star! If I ever move from this house, I will call them again to redesign my next closet!

Br
Review №29

The initial consultation was not the best experience and if it wasnt for the price, we would have gone elsewhere. The Sales person was a hot mess and kept us from 5 in the evening to 11 at night! Later in the process I discovered she no longer worked for the company so thankfully we didnt have to work with this person again. However, the rest of the experience was good. Ultimately the design was great. They were very responsive and accommodating when we had questions and needed to reschedule the install. The install went quickly and the installers were careful and cleaned up well once finished. We really love our 3 new closets!!! My only regret was not adding more lighting and accessories. We will use again when were ready to redesign our home office.

An
Review №30

Gina was great - highly recommend her for design as well as customer service

El
Review №31

We couldnt be happier. We got great design help to envision and design the perfect space to suit our needs. Everyone was friendly, professional, and on time. The work was high quality.

Jo
Review №32

Very efficient operation. From original design appointment through installation, very professional and thorough. Finished product looks great and functions as expected. Only issue was regarding a quote for overhead storage racks in my garage that was never received. Otherwise a five star experience.

Ad
Review №33

We love our Closets by Design closet. Our master bedroom closet is long and narrow,. Danielle, our Closets by Design design consultant helped determine what space was adequate for hanging, drawers, shoes and additional storage. The finished design was perfect!

Mo
Review №34

I am very pleased with my experience with Closets by Design. My designer Debra Fitzhugh met with me immediately and had drawings and estimates ready right away. Installers were prompt and professional and my new closet looks fabulous! Can’t wait to move the clothes and shoes in and start enjoying it!

Sa
Review №35

The closets in my house are very basic and I really needed someone to give my main closet a makeover because it was a mess. I priced out Ikea, Container Store, two online premade closet services, and 3 custom closet companies. Out of all these, Closets by Design gave me the best value for the money b/c not only did they LISTEN to my needs/wants and give me a custom solution (unlike Ikea which was the cheapest option) BUT they also made recommendations and changes based on their experience. Mariah, my designer was amazing at figuring out solutions to my random asks and was super responsive.The install was done so professionally - one item is backordered and they got sent a wrong color when it finally came in but they are following up on it already and I have no doubt will give me updates when it does come in.Highly recommend them!

Ci
Review №36

They came in & designed a wall of book shelves for me. We had a small miscommunication with the number of shelves. However, they came back out immediately and made the correction to the bottom (locked) shelf. I am very happy with my finished shelf unit. It looks great! All my books fit perfectly. They came when they said they would be there & finished the project when they said they would finish. I was very pleased!!

Ja
Review №37

Jeana is awesome. She helped me design my dream closet for the price I wanted and I couldnt be happier!

Ha
Review №38

UPDATE: The day after this review, Ethan came out and fixed everything. The door frame was repaired and repainted. The section of piecemeal crown molding was replaced. The uneven pieces were screwed in correctly. He even installed a complimentary valet and tie rack. Ethan was great to work with and made everything right.The meeting with the designer went really well. She was very good at listening to what we wanted and drawing a design that reflected our needs. She told us that our design was a basic one and install would be really quick. She indicated that our install date would probably be moved up because it would be an easy install. Our install date wasnt moved up, which was fine. Install took 6.5 hours. I wish we would have been told this upfront so we could adjust our expectations as the loud noise lasted through the entire work day. There are places where the pieces arent put together flush. The crown molding was cut in the wrong place and so a small cut piece had to be inserted between the shelf and the rest of the crown molding. After the install was done, we realized a chunk had been knocked off of the inside of the door frame. We contacted the company about the damage and provided pictures, but we never heard back. I wouldnt use this company again. The service did not match the price we paid.

Sa
Review №39

Excellent installation and product. On time delivery and fabulous design provided by Mariah!

Fa
Review №40

Really impressed by their customer service, they made the whole experience a breeze. Tracey is amazing!

Li
Review №41

I just had my 4th custom closet installation done by CBD. I love how organized and easy to see my things are once they are done. Debbie is awesome at designing and Andrew is the best at installing - can’t/won’t own another home without a custom closet!!

Da
Review №42

I had cabinets made three years ago by Closets by Design. When I decided to re-arrange my garage configuration this year, I called them and asked them to make shelves for the new configurations from the old blueprints they had on file. they did so quickly, at a reasonable price, and delivered them within three business days. Great service and they fit perfectly.

Li
Review №43

We are blown away with the Closet design and installation. It is exactly what we were looking for and will use them again for future projects.

Ch
Review №44

I am so happy with the closet that Jeana designed for us, and Gage and Justin installed. It has simplified our life and brought answers to the question “where does that go???”I really appreciate the professionalism and speed that they provided. Especially since it was a surprise gift. Thank you for helping me spring it. 🥰

Me
Review №45

Working with closets by design was a great experience. The product they installed was excellent quality, working with the designer was easy and helpful. They worked with us to get the cost down to something we could afford. Very pleased with their services and I would recommend them.

Au
Review №46

I normally do not leave reviews, but I did want to call out Closets by Design for the outstanding work by the designer (Lauren) who really took the time to help me design the space in our garage for cabinets and slatwalls. Also, when I noticed some minor defects in the slatwall installation they immediately scheduled a follow up and replaced the slatwall. Highly recommend Closets by Design for their thoroughness and professionalism.

Ta
Review №47

The consultation went well, but the install was a little rocky. The installers did not confirm what was supposed to happen in each closet and by 6p when they were ready to go they did not do a walk through with me. It was only my affirmation that I revealed that the closet design was not installed correctly. So I had to call the.office and designer to get this corrected before Christmas. When the 2nd team came out they corrected the error, but I was ripped of the shoe shelves space I was originally provided because all they did was a quick fix in replacing the shelves instead of installing the true shelf buildout of their design which I was still fully billed for.

Ru
Review №48

Our designer came out and listened to our needs and measured our closet to find the optimal design for us. Installers came out and performed installation in a professional manner. Overall experience was excellent and we would recommend them for your closet design and installation.

Pa
Review №49

Closets by Design have an excellent team of professionals who did an excellent Job from Initial Design review to final install .

Vi
Review №50

Very easy process . Our designer (Debra) was very helpful in getting correct selections according to our needs and getting more additional stuff (like soft closing etc..) without additional cost .Installers were very professional, they stayed pretty late until project is complete. they made sure everything works and satisfactory before leaving.

Sh
Review №51

This team knows closets. Every step of the process was fast, efficient and done well. Susanne’s design maximized every bit of space in my small closet. It feels bigger, brighter and best of all it is organized! The installers were polite, on time and left zero mess. I had one small issue and it was addressed immediately and without hassle. I could not be happier. I highly recommend Closets by Design.

Ja
Review №52

Still admiring my new closet...I absolutely love it! Service was professional and quick. I would definitely use this company again.

Jo
Review №53

The whole experience from the design to the install was a breeze. Thank you Danielle Black (youre an absolute delight) and Cody.

Cu
Review №54

We had them install a mudroom bench and shelves and I LOVE IT

Co
Review №55

I am completely in love with my new closet. Working with my amazing designer Danielle was one of the best experiences. The installers were great and very thorough. I do not have anything negative to say. I will definitely use them again and recommend them to all that ask.

Jo
Review №56

Beautiful custom master closet design that fit our difficult space really well. CBD did a great job for us!

Sh
Review №57

Kevin was great with the design of our master closet and laundry room. The installation process went smoothly. Would definitely recommend!

Fr
Review №58

I loved the experience with the reps of Closets by Design. The customer service, the designer and installers were very professional and worked each and every detail. I can highly recommend them. Thank you Closets by Design!

St
Review №59

We had an amazing experience with Tess - our designer. She assessed the amount of clothes and the shoes that the closet needed to accommodate and created the perfect design. We made a few tweaks to ensure that we stayed on budget. And we made thoughtful add-ons that gave us increased functionality. She was so committed to getting our install right including working with the construction team to get our install escalated. Jesse was our installer and he was extremely professional. Even after the install, Tess gave up tips on what should be hung and what should be folded. There was no wasted space. And now we are not living out of other closets in the house. Everything is in our master closet. I can’t imagine anything that would have made it a better experience.

TJ
Review №60

We are literally the poster family for Closets by Design. We have always had very professional service and the design teams are wonderful - listening to your needs/wants and then putting together something amazing and definitely flexible. In our last project, wanted to add two additional doors and it was done and looks wonderful.

Er
Review №61

Enjoyed my experience with this company! Representative was very informative, communication was great, and the installation team was amazing. Installation team was ver professional : wore masks the entire time, worked fast and efficiently, and made sure I was happy before leaving. Would recommend to others!!!

Mi
Review №62

The process was very professional and efficient. Our design advisor Beth was very good to work with and she was very creative and helped get us to final design. The installation day was flawless. Our two installers were amazing and so talented. Great people all around.

Be
Review №63

We were able to work with our design specialist to select the exact cabinets and features we wanted that would work in our space, and the process was easy and very visual! The cabinets look great and the warranty is awesome!

Ch
Review №64

Design, fulfillment, and installation process was fantastic. Custom ordered closets were high quality and exceeded expectations. Highly recommend.

K.
Review №65

The salesperson was very nice, but she made zero effort to stick to my budget. I clearly stated my budget prior to getting started. As we discussed options, she never indicated that we were going over budget with certain details. After two hours of discussing, measuring, considering options, she went to tally everything. The total was triple my stated limit. In fact, it turned out that very little was possible with the budget that I stated, despite my clarifying my limit when I made the appointment and when the salesperson arrived. Had I known that, I wouldnt have wasted my time and the salespersons time.

TB
Review №66

They installed 3 closet systems in my home and they are all gorgeous. The installers were prompt and they wore mask and worked very quickly. They were also very quiet, I was able work without any issues. :-)

Tr
Review №67

Remodeled closet looks great and highly functional. Quickly done, high quality, fair price.

Sa
Review №68

Closets By Design did a fantastic job for me. Space for everything,just as i needed. Professional team, excellent design and materials. Good follow through after the sale to make adjustments.

El
Review №69

The Customer Service all the way through the process - including installation was stellar. Love the way my cabinets look.

Te
Review №70

Great experience! Joyce was awesome and listened to what I needed. Closet was installed on time and my installer was professional and knowledgeable. I love my new closet!

Me
Review №71

They were very professional, and polite. Communication was great. They did the project as promised and I am very satisfied with the outcome. I will definitely recommend and use them again. They earned my 5 ⭐️

cj
Review №72

Jessy thought of everything to make my closet so much better! The design, install and quality exceeded my expectations. On time, professional and courteous every step of the process. Beyond thrilled!

Ma
Review №73

Had no issues with the install of my new master bedroom closet. It’s more functional with more space and drawers which is what I needed. Definitely recommend them.

Li
Review №74

We have an exceptional experience working with Anne to create our custom closet! She was so helpful and accommodating and could not be more pleased with the process and results!

Gr
Review №75

From the initial call to the sales person to the installation everything went very well. Communication was great. A couple of small issues, but they were quickly corrected.

Ta
Review №76

We had the privilege of working the Beth who came up with the amazing design of our closet and mud bench ... Misty and Gage came in to install and did an amazing job as well, All three of them worked together to help our organization dreams come true. Thank you guys so muc. Looking forward to doing my laundry room with you guys next 🙂

Au
Review №77

Enjoyed working with the design team to layout the closet like I had envisioned. Installation team was great and professional. Very pleased with the new closets

An
Review №78

If you want a perfectly designed closet that meets your needs forget about all he rest. Closets by Design is simply the best.The best designers, the best installers and the very best products.

Ke
Review №79

We couldnt be more pleased with our experience with Closets by Design--what a truly professional, customer-oriented business. From the outstanding design work by our planner, Debbie Nicholson, through the closet prep work by Pablo Saso and his crew, to the final flawless installation by Andrew and Allen, everything went smoothly--no do-overs, no almost fits, etc. We are very pleased with our new, functional, attractive and sturdy closets (no more wire shelves!). We strongly recommend Closets by Design; theyre a great group of people with a great product!

Al
Review №80

Some of my favorite people. Great quality and honest company. Youll love em.

Sh
Review №81

Closets by Design built a beautiful closet for us and Im so happy with the results. Anne Mize did a wonderful job helping us make our vision become a reality and was so accommodating every step of the way! Would highly recommend this company!

Re
Review №82

Very Impressive design consultant who actually listened to my ideas and incorporated what would work with the space I have.The professionalism of our installers took great pride in the work they do and showed the utmost respect for our home.This is my second closet system by Closets by Design and I recommend them highly!!

Fl
Review №83

Kevin was a super creative and talented designer! Our closets are wonderful and we are very happy with the entire experience! Thanks Kevin! Jim and Kathy

Jo
Review №84

Terrific representative, came to our house and created a plan in tandem with our lifestyles. Pro scheduling. Great install team. We had an issue arise (our side) and they adapted to make everything work. Great top to bottom experience.

He
Review №85

We chose Closets by Design after researching 3-4 other options. We chose them for their professionalism, lifetime warranty, and extremely good service. We had a consultant come to our home under construction (drove from Fort Worth to Weatherford) to assess our closet. The installers were extremely professional as well, very thorough and clean. We love the closet and will enjoy it for many years to come! Thank you!!

T
Review №86

We had a great experience with Closets by Design. Our salesperson Mary worked closely with us in our home on the final design and layout of the master bedroom closet. The wait time to install was several weeks but that was understandable due to the size of our closet. The installer was Nelsy who came with his assistant and they did a very good job. They completed the entire closet within two days and took great pride in their work. The quality of the materials used was very good and the fit and finish was excellent. I would highly recommend Closets By Design if youre looking for quality work and a quality product.

Ta
Review №87

I had a great experience with my designer Debra and the whole Closets by Design team! As a personal stylist I am in a ton of closets and couldn’t wait to do mine! It is so much easier for me to get ready and look my best. I love all the easy visible and accessible jewelry drawers! I can find all my pieces! I wear so much more of my clothes, I highly recommend CBD!! Tara Hooper, The Style Signature

Pa
Review №88

I love my closet and love having all my clothes in one spot. Installer was friendly, obliging and did a great job. I was disappointed that it took one month from signing up to installation. I would have preferred a quicker response time.

La
Review №89

We are so happy with our new closet! The whole experience, from design to install, was so simple. Our designer was professional and knowledgable and really worked to get what we wanted while still remaining within our budget. Our installers were also wonderful! They were nice and respectful. We were really impressed with how they were able to quickly work around some unforeseen install issues. We will definitely recommend Closets by Design!

Sh
Review №90

We had a great experience with this company. The finished product look clean and sleek easy to make adjustments and you can really make any design that you choose. The installation was done by the company overall very pleased. I also felt it was reasonable. We choose to go with them over the ELFA shelving at container store because it had a better price point and I feel it is the same quality

Mi
Review №91

They were great!Any and all questions and concerns were promptly addressed by Debra (my consultant/designer) and the owner!The closet is amazing!They went above and beyond to make sure I was in love with the final result!The only warning- be prepared to wait a couple weeks for install! They are so good that they are really in demand.I would definitely recommend them and will use them again for my next closet overhaul.Natalie Smith

vi
Review №92

This is the 2nd time I hired Closets by Design to get work done. Very happy and satisfied with designer Kristy work. Also great job by Russell and his partner in installing the closets. They made sure to fix everything to our liking. I would definitely recommend Kristy as the designer as well as Russell in installing the closets.

Di
Review №93

Closets are definitely an investment but it has been well worth it. Unlike other companies, we were able to completely customize to our needs-outside of the typical depths and dimensions. We worked with Danielle to perfect our design. She was always available and responsive as well as incredibly patient. The installers were professional and tidy and took great pride in the installation. They made sure everything was to our satisfaction before they left and our designer came by for a site visit after everything was complete. 👍🏼

ke
Review №94

The staff is friendly, flexible, and professional. The installers are professional, efficient, and courteous. Our overall experience was good. Our closet looks amazing. It adds value to our home and joy in our hearts. We’re finally able to use all the wasted wall space above the hanging clothes. Definitely recommend closets by design for custom closets.

Ki
Review №95

Our closet looks AMAZING, sometimes I feel like it doesn’t belong in our house because it is so nice! Dottie was great to work with and the price was very reasonable for what we paid.

Ad
Review №96

From the initial contact to the design consultation to the install itself, they were professional and easy to work with. Final product looks great and couldnt be happier!

Em
Review №97

Fantastic job! Our closet consultant looked at everything in our closet and worked with us to determine the best way to organize & design a closet to meet our needs. The installation was quick and easy. They were out of the parts for one element, but immediately scheduled a date to install that one piece. There was a slight issue with charging the wrong amount to the wrong bank account, but it was cleared up very quickly and without any hassle or argument. I would use this company again without hesitation.

Ry
Review №98

Design was very good, however it is very expensive. Every picture shows designs with backing, but that is extra and very expensive. They really dont want to help you demolition and paint before the installation because they charge extra for both in the many hundreds of dollars. This makes you feel like they just want to get as much money out of you as they can and they dont really care about the total quality of the final product except for what they are selling.

ja
Review №99

We needed a display for our product at our salon. Although they are closet designers, we gave them a vision and they executed so well :) Thankyou ! I would highly recommend!!

Su
Review №100

Love my new office bookshelf! The designer did a perfect job giving me the lookI wanted and installation was a breeze! So thank you!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:4125 Billy Mitchell Dr Suite 100A, Addison, TX 75001, United States
  • Site:https://dallas.closetsbydesign.com/?source=gmap
  • Phone:+1 972-361-0010
Categories
  • Cabinet maker
  • Cabinet store
  • General contractor
  • Home improvement store
  • Interior designer
  • Shelving store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8:30AM–5PM
  • Thursday:8AM–4PM
  • Friday:Closed
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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