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CDE Collision Center-Addison
635 W Lake St, Addison, IL 60101, United States
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CDE Collision Center-Addison
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Ke
Review №1

After side swiping my car to my garage I needed to find a place to get my car fixed. A friend of mine recommended CDE Collision Center in Addison. This wasnt the closest place for me, but she assured me it was the place to go. I took her advice and I am so glad I did. From the moment I called, Kellie helped me and told me all about the process of submitting pictures of the damage from mobile phone, or I could come in and they could take a look in person. After doing it online (which was SO EASY) I was emailed an estimate soon there after. I called to talk it through with Rob who also couldnt have been nicer. I brought it in and they were able to fix it very quickly. I would absolutely recommend CDE Collision in Addison. Thank you to everyone who helped me!

Ra
Review №2

They did not fix everything they were supposed to and some of what they did do needed to be re done. The women that works behind the desk was incredibly rude and has poor customer service skills. When they did fix what they should have done the fist time they made it seem like they did me a favor, no this is what I paid you to do! I will never go back and I would not recommend this place to anyone.

Ra
Review №3

I would highly recommend CDE collision for any body repair work. I am very happy with the work that was done with my car as a bonus they also cleaned the interior.Thank you for the excellent service!

Ca
Review №4

Very honest and timely company. They will work with your insurance provider to get you appropriate and fair pricing. Highly recommended.

Co
Review №5

Great customer service. The lady and the front desk is very friendly. My car got totaled and there were items still in the car. They put them aside before the car was picked up.

Er
Review №6

I highly recommend CDE Collision! They did an amazing job repairing my vehicle. I was able to stay updated on the repair status and it was repaired on time. Definitely will bring our vehicles here if needed.

El
Review №7

Seriously the best Body shop around!! I had work done on my car and they did a great job as well as detailing the inside and outside of my car which was an extra bonus that isn’t the norm in my experience with other shops. Highly recommend they do an amazing job!!

Va
Review №8

Excellent customer service, we had Ben helping us out, gave us updates on the status of our vehicle and helped us out every step of the way. Our Jeep looked brand new again!

ba
Review №9

I am glad we used them great service and so friendly

Ed
Review №10

Repair is good but there is over spray on most of car and also back seat was used to store parts left back seat very dirty

Ra
Review №11

Rob and Kelly are very helpful and extremely nice! Had an accident and Rob and his team fixed it up to look good as new! They cleaned the interior as well which was great. Awesome job!

Je
Review №12

Very polite employees! I had damage to my hood and windshield. Cant even tell it was repaired. Amazing body work.

Sa
Review №13

Excellent service! I got my car back so quick and it looks great! They even cleaned the inside. I appreciate all their help, definitely recommend.

An
Review №14

Great communication from start to finish.

Da
Review №15

I highly recommend choosing CDE to service your vehicle! The staff was friendly and knowledgeable, the work was completed quickly and my car looks great!!

Cl
Review №16

Very professional! Very warm and friendly staff and my Nissan was detail cleaned and fixed up to look good as new! As if the accident never happened. Thanks everyone!

th
Review №17

Took my Toyota in for body workQuarter panelAnd then had it looking like brand-new great job great quality recommend shop even had it doneBefore the time they estimated it to be done

Ur
Review №18

Amazing service - timely response - great transparency

Co
Review №19

They were friendly and helpful from start to finish. Very responsive. Sent daily updates by text which was so helpful. Handled everything with my insurance easily so that I didn’t have to. The car looked better than brand new when I got it back- it was even cleaned top to bottom. Highly recommend, first place I will call if I ever need work on my car again.

CA
Review №20

Great company to do business with

Hu
Review №21

Rob and his crew were fast and very courteous. Great people! Definitely going to be back!

Na
Review №22

The service was great. And I got my car back in a timely manner. They fixed the passager side door of my Chevy Malibu and worked with my insurance.

Ja
Review №23

Got a nasty scratch buffed out, as well as replacing a cracked rear light. Cant tell the difference from before the accident to now!

Ch
Review №24

I was hit by another driver and their insurance had me use CDE. CDE was great. They coordinated the rent a car, kept in contact regarding the repair progress and the repairs look great.I would highly recommend them to anyone looking to have car damage repaired

St
Review №25

Wonderful customer service. Fast turnaround. Friendly staff from front desk to mechanics.

Jo
Review №26

Took my sons car for front end damage after a wheel hit his car . Updates were given throughout the repair.Cde was fast courteous and finished sooner than time given .

Mi
Review №27

I had a great experience at CDE Collision. I had to fight with my insurance company to have things covered but thankfully Ben, the estimator and manager, sent over the photo evidence necessary to be able to get it all squared away. Thankfully, everything worked out with the insurance claim and I was given back a car that was like new, I was even pleasantly surprised that I got a car back that had been given a car wash and interior cleaning. Thank you! I recommend them.

Ka
Review №28

Excellent experience. I had been in a car accident and the at-fault driver’s insurance had C.D.E. has a recommended shop, so I took it there. The experience was smooth from the beginning: Amanda was able to book an appointment for me right away. She helped coordinate the rental car when I arrived at the location. They were thorough with the estimate and gave me a timeframe of when the repairs would be completed, and it wound up being done a day early. The repairs look amazing. Great customer service and service on the actual car.

Jo
Review №29

They were very professional. Provided me with daily updates and even finished the job before the origional scheduled date.

De
Review №30

This business is AWESOME!!!What I like was the daily Communication they did on the progress of my repairs When I picked up the car it indeed looked brand newThey also returned my rental for me Thanks again to all of you

AC
Review №31

Great service and Ben was the best!

Mi
Review №32

What can I say that hasnt already been said before. You wont regret using CDE for your car repairs.

Al
Review №33

Top notch service. On time, professional, and fantastic results. Fixed my brakes just in time for the snow!!

Mi
Review №34

Great staff, wonderful communication, and great work too!!

an
Review №35

I just want to start by saying that this place is amazing. Exceeded my expectations I was In minor accident and they fixed my car. My car looks brand new ! And Ben was very professional and the communication was great. They text me every few days giving me updates on my vehicle. I highly recommend this place if I could give it 20 stars I would. Thank you for everything and I will definitely be giving you guys my business in the future.

Pa
Review №36

A few issues after receiving my vehicle back. However all were resolved to my fullest satisfaction. Rob Farina is a knowledgeable and professional manager of the facility and his staff completed the repairs well. Would highly recommend.

Da
Review №37

Great quality honest work,customer focused service

We
Review №38

Everyone was very friendly in person and on the phone. They answered all my questions and I got my car back 2 days sooner than estimated!

el
Review №39

The staff are all very friendly and helpful. I felt very valued. Not only did they repair damages to my car which included damage to the bumper, fender, and windshield wiper reservoir, but they also made sure to fill my windshield wiper fluid completely, and cleaned my car inside and out. My car was finished one day before the set time frame, and they notified me immediately, so I was able to pick it up and get back on the road like my accident never happened. I would definitely recommend them.

Ni
Review №40

Amazing work done!

Da
Review №41

I was unfortunately involved in a hit and run with my 2016 Nissian Altima that my left my driver side door dented and badly scratched along with damage to my side mirror. Geico recommend me to this place and right from the start they were amazing!! Kelsey at the front desk was so sweet that she went above and beyond as far as doing her job. She made sure I was taken care of and even made sure my rental was good to go! She was also a delight to talk with! Thank you guys very much!!! You guys rock!!!!

Mo
Review №42

This place cde collision addison Illinois got my 09 ford edge looking new again I will be doing business with you in the near future and thanks

La
Review №43

Professional and expedient. Great service and minimal contact setup to get you in and out safely. Car looks as good as new....so glad to have had the benefit of their expertise!

Je
Review №44

CDE has wonderful customer service! They were so friendly and were clear on what was being done to my car. I am grateful that they made a not-so-great occurrence an easy problem to be fixed. Thank you CDE!

de
Review №45

Excellent service, car looks like it did the day we bought it! I highly recommended.

Ge
Review №46

These people are so kind and compassionate and skilled. Best car and customer service experience. I needed my car fixed because of an accident and they were the first people to treat me like a person who had a tough experience. They took the time to make sure I understood what needed to happen with my car, presented options, helped me figure out what to do and were highly communicative with when my car would be fixed. Pick this place. They are good people and fixed my car quickly and beautifully. Works great. Looks great. They even cleaned up the side my toddler sits! Crumb city is now spotless! Nanda and Ron are the best. Thank you CDE team!

Ni
Review №47

Wow this place is great. I would highly recommend anyone who needs body work on their car, bring it to CDE collision in Addison. Very professional and knowledgeable staff. Made my car look brand new again. Also very fair price wise. CDE really went that extra mile helping me out of a jam. I highly suggest visiting CDE for any and all of your cars body work needs. Special thanks to Ben and Amanda. You guys are awesome

Ri
Review №48

From start to finish All the folks at CDE were outstanding. They kept me informed every step of the way and were done ahead of the estimated time. They took care of everything from contacting the rental agency to dealing with the insurance company. When they completed the job it was like my accident never happened. I cannot tell where the damage was.Thank you so much to the entire staff.

Da
Review №49

My Mustang was sideswiped and the damage was pretty bad. CDE Collision did a great job at repairing the damage. The car came back looking brand new and flawless. They really care about doing a good job on your car!

Jo
Review №50

Had a insurance claim after son scratched the holy hell out of the side of my 2015 jeep trailhawk...took it in to them on insurance recommendations..very friendly and easy to work with. They got it finished all in a quick manor and did a great job.

Sa
Review №51

Did great job on repairs. Looks better than it did before the damage. Car came back very clean as well.

he
Review №52

Was t boned in a brand new acura rdx damages were bad but cde made my car look perfect Rob and Nanda are wonderful I highly recommend them

Br
Review №53

Unfortunately I got into an accident which caused damage to the front end of my vehicle. After calling my insurance they directed me to this body shop to get my work done & I couldn’t be happier. Everyone was so helpful and nice from the front counter lady to the shop manager. They kept me updated on my vehicle and ended up finishing it 1 day before it was scheduled to be & my vehicle looks as good as NEW like it an accident never happened! They even accommodated me by allowing someone else to pick the vehicle up for me and having me make my payment over the phone since I have a crazy work schedule. If you ever need any body shop work go see these people, they will take care of you!!

Ma
Review №54

I had an outstanding experience here! The service was great and Ben was very helpful and answered all of my questions! My car looks like new and they left my car spotless! Also, very speedy service because I had my car fixed right before the holidays and it only took them about 2 days! Thank you so much! I highly recommend them.

Ja
Review №55

Got into a minor accident and with my insurance covering they suggested I go to CDE. Dropped the car off and they let me know exactly what the mod entailed and that it would be a few days. Got text updates through out the whole process and was let known the car was ready the next day! Car looked great when I picked up and they washed and clean the exterior and interior which was unexpected but appreciated.

Je
Review №56

Always happy when getting a car worked on here, they always exceed my expectations. Highly recommend.

ei
Review №57

Excellent service. Great work. Nice people. Painless process.

Je
Review №58

Had to get a bumper replaced from a fender bender and this shop was close to work. Took two business days from the time I dropped off my car to get it back, they provided updates the whole time and even detailed my car inside and out. Top notch service!

Gi
Review №59

Let me start off by saying I believe customer service is just as important to me as the quality of work that is being performed.I went in for an estimate and told them I wanted to pay out of pocket, it wasnt worth me filing a claim. The receptionist was nice and informative, but thats really where it ended. The estimator came out, I believe his name was Ben, I dont know because he didnt introduce himself or actually conversate at all. I am going off of the business card that the receptionist gave me. He didnt really seem to care to give an estimate it seemed, maybe because it was out of pocket, I dont know. I worked as a body shop assistant manager for several years and know from experience its better for a body shop to go thru insurance because they can supplement and jab the insurance for more money throughout the job, so maybe thats the reason. Whatever the reason, its been 4 weeks and still have yet to receive the estimate. I went to Addison Auto body and Jeffrey auto body and received estimates within days or even on site. Unfortunately because of the lack of service I have to rate them what I did. Like I said I take customer service very highly in my book and they just didnt seem to cut it.

Ad
Review №60

Great place. Great customer service. I will definitely have there number in my contacts. Highly recommend this place. Big thank you to everyone working here.

ni
Review №61

Every time i have had an issue with my car starting with when I hit a deer CDE has been an absolute joy to work with. I will never take my car anywhere else as long as I live in the area.

Da
Review №62

I made an appointment to drop my car off on an Wednesday morning. When I arrived everyone I encountered was super friendly. Rob walked me through the process and even called Enterprise to let them know I was ready to be picked up for my rental. Since my repair was minor, it was only going to take a few days but I mentioned Friday would be a better day for me since I was off work and my car was ready Thursday late in the afternoon! I went to pick my car up Friday morning and again Rob came out with me to go over what they had done with the car. When I got in the car- they had cleaned the INTERIOR of my car too; I was thrilled! Highly, highly recommend!

Lo
Review №63

Rob and the CDE Collision team made the process of fixing my car painless. Their customer service is above excellent and I have already recommended my friends, family and co-workers to use them. I hope I never have an accident again, but if I need my car fixed I would be happy to use them again.

Ni
Review №64

Came here after my driver’s side door and mirror were damaged when my car got hit. The whole process was smooth and the service turnaround was quick. My car looks good as new. Thanks!

De
Review №65

Great experience! CDE does fantastic work. Made my car like new. This is second time bringing our cars here. We would not go anywhere else. Thank you for a great job!!!!

ja
Review №66

Side Mirror repair looks good, thank you

Al
Review №67

Customer service was great!! They did great with the bumper replacement.

Vi
Review №68

Believe the hype ladies and gentlemen, this place is a Honest, Reliable and trust worthy shop who is willing to go above and beyond for their customers. I highly recommend CDE in Addison! Keep up the great work!

Ji
Review №69

After being in an accident, I had my car towed to CDE Collision in Addison. They were very easy to deal with. I informed them I needed an estimate and was waiting on my insurance.Based on the estimate, my car was totaled out.I returned to CDE to get my belongings from the vehicle and they were very helpful.

Ma
Review №70

The receptionist is super attentive, the supervisor is very nice as well. Our vehicle was fixed in a timely manner and it looked perfect.

D.
Review №71

Awesome place of business !I had a very pleasant service experience.Fast, prompt, professional, sanitaryI would definitely recommend cde for anyone vehicle’s needs!

Je
Review №72

Our Santa Fe was rear-ended in the beginning of November. The kid who hit me did over $10,000 worth of damage to my vehicle.The folks at CDE Collision were fantastic to work with. Ben and Nanda were absolutely wonderful during the entire process. Between the calls and text messages, I was always up to date with the progress.I was worried because my vehicle was only 6 months old when the accident happened. After we picked it up, we couldnt even tell that it had been in any accident, let alone one this big. My Santa Fe looks just as it did when I drove it off the lot.Thank you for the fantastic service and workmanship!

Je
Review №73

CDE was amazing with my kia optima! I was involved in an accident and my insurance picked them and I couldnt be happier! They kept their word on when it would be completed they called with updates and even text me!

An
Review №74

Car was ready quickly and well done

Br
Review №75

Brought my car in to CDE with significant damage to both the front and back ends of the car. Picked up the car and it looks brand new, would never know it was in a 4 car accident.The team at CDE was awesome to work, will be recommending my friends and family to CDE if ever needing body work.

ME
Review №76

Just picked up my car - and am very pleased with the work done! CDE was very professional, kept me informed about the progress of my repairs, and had the car done when they promissed. I couldnt be happier - I highly recommend!

Al
Review №77

Nice friendly service. Punctual and professional. Job was done right and on time. Highly recommended!!!!!

Mo
Review №78

Great pride in their work. Friendly and helpful front desk made my visit so much easier.

Al
Review №79

I had been rearended in a minor accident. CDE collision was fast to estimate and quick to complete the body work on my vehicle. They seamlessly worked with the insurance company . I would highly recommend them. Bonus my car was sparkling clean when I received it. Thanks Ben and CDE

Lo
Review №80

Great work!! Professional service !

Sa
Review №81

Had a accident they did a great job on repair

Th
Review №82

Friendly service and professional work

Ke
Review №83

Car looks great, friendly and timely. Highly recommended! Thanks guys!

Br
Review №84

All the employees are very nice and The mechanic was nice enough to share some of his insite about my car with me and print me out a copy of the report. however when they found out my car was totaled they did not completely put it back together, the stuff THEY took off.

Th
Review №85

So fast and very good communication my honda pilot looks amazing.

Sh
Review №86

I was rear ended and my car was towed to CDE collision. Nanda was a great personality to deal with. They did a fantastic job on my car. It looks like it was never hit. Thank you

Ju
Review №87

Very good job done on my Lexus truck, they clean and vacuum my car right after they were done fixing it. Thank you

st
Review №88

Easy to find. Great service.

Na
Review №89

They did a really nice job fixing a couple dents in my bumper.

To
Review №90

Outstanding customer service... Nanda and Rob were the best. Clean facilities great overall experience.

Sa
Review №91

I worked through my insurance to get a repair done from a hit and run, and they did a fantastic job. Nanda helped coordinate a car rental for me, and Ben got the estimate and repair done a day earlier than quoted. My car looks new again, and they made the process as painless as possible.

Ju
Review №92

Great service. Fantastic staff. Have had my car repaired 2 there and it perfect.

Mi
Review №93

Very attentive staff.

Ri
Review №94

Having been driving for 35 years I have dealt with my fair share of auto body repair shops and i have to say this was the best experience I have ever had. Fast, professional and friendly service.

Ti
Review №95

They were great! Fast friendly service! Our car looks brand new! Couldn’t have asked for anything better.

Ed
Review №96

Everything was great

Do
Review №97

CDE was friendly and professional. The car looks good and was completed a day earlier than quoted.

Ky
Review №98

Everything went very smooth. From the initial expectations, to professionalism and hospitality upon arrival, to follow-through on the date of completion, and the actual work that was done.

va
Review №99

My car was delivered on time and work done was great!

Is
Review №100

Smooth experience. Very friendly.

Information
13 Photos
100 Comments
4.8 Rating
  • Address:635 W Lake St, Addison, IL 60101, United States
  • Site:https://cdecollisioncenters.com/
  • Phone:+1 630-543-0001
Categories
  • Auto body shop
  • Car repair and maintenance
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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