The entire Faucette family is great to work with! James, especially, has always been such a big help every time we’ve worked together. They’ve got a long time customer for sure!
It started off with a little warehouse mix up and may end with a long-term business relationship.We ordered two handheld electrostatic sprayers and expedited shipping from Reliable Paper because we needed them for a job just days away...Reliable had a mix up in the warehouse and sent us the wrong products on accident. I freaked thinking we got scammed and that I would be able to deliver services for the job days later. Got a call from the COO of Reliable minutes after I leave a heated message for them and he reassures me hes got it for action and will fix the situation ASAP.Lo and behold, he expedites two of the sprayers from a local warehouse, covers all the shipping costs, and truly saves the day for us. Although were geographically separated, we will be evaluating if it makes sense for us to form a long-term supplier relationship with Reliable due to this success story alone.If they had our back as unknown customers from Amazon, theyll have our back and then some as long-term customers. 10/10 recommend this company and their leadership!
An amazing paper product distribution company in our backyard! The Faucette family has a reputation of hard work and honesty. If you own a small business that needs paper products, check these guys out. They have wonderful customer service, and provide market competitive rates. Highly recommend!!!
Whats not to be satisfied? Supplies are always available and delivered when ordered, Thank You, Clint
Jim Faucette is amazing! I love ordering all my office supplies from Reliable Paper!Thank you for excellent service.
Excellent communication and prompt feedback from the top down at this company. Highly Recommend!
The napkins were suppose to be 2ply but they pull apart and or made cheap. It took awhile to get them and I was needing them for a formal affair. They were advertised as linen like and that was false. I was not able to use them and I let them know and they did not even offer to return them. They are now to be used for cleaning only. I am so disappointed. I will never order from here again.11/8/2019. I just want to say that things worked out for me with Reliable Paper. They did everything they could to make things right. I will be fleetingly Napkins from them. Thank you Jim
Weve always had really good experiences working with Reliable Paper. Theyve bailed us out of a couple jams when our local vendors didnt come through. Really good customer service and communication. Fast shipping. Weve been working with Snow Potts for about 4 years now and seem to be moving more and more products in their direction. A+ supplier.Joe FitzgeraldCOO - Ready Care Industries
I received my foil order yesterday, very quickly I might add! The package from UPS looked like they dragged it behind the truck! Took pics and sent to Reliable customer service and today received email that my replacement was on the way! Now, that is what customer service should be everywhere....thank you Reliable!
This company is great. Great communication & helpful Chat Employee. They have all the products we use.
Snow has been a great coordinate. she pins an email once in a while to let me know she is interested. But, she is not pushy. just lets me know she is there. She also assists with pricing and product when i have items i have an interest in. She is quick to respond when i make a call or send an email. she also does research to insure i get the product i need.
Wonderful company! They have been amazing to us! We just opened our business last year and couldnt have done it without them! They help us find the best products and help us keep our facility sparkling clean! Thank you Reliable Paper!
As a local homeowner with a large family, I was in need of bulk affordable paper and janitorial products. I googled janitorial supplies near Acworth and came up with Reliable paper. I called thinking they were only for commercial accounts, but they sell to any one. Then I thought prices would be higher than eBay or Amazon. NOT TRUE, They have much better prices and you can pick up your items the same or next day. I purchased Scott paper towel dispensers and rolls of paper. You would nor believe how much cheaper it is to use these vs regular rolls of paper towels. They were very friendly and efficient and they sell any kind of janitorial and office supplies. They take credit cards. It felt really good to support a local family owned business.
Service was excellent especially considering the back order Toilet paper. April found a sub for us without too much of a delay.TY APRIL!
I am a new business owner who needed to make an order for multiple products in large drums. Reliable Paper patiently led me through the entire process, procured great prices for me, made sure the delivery company knew the complications of the delivery site, and followed up to make sure I had received everything. I received immediate responses to my endless questions. It was very stressful to make my first order, but Snow Potts was there to virtually hold my hand!I am beyond appreciative and will certainly continue to use Reliable Paper as my business grows. I even received a hand written thank you after my purchase! Best customer service I have ever encountered!!!!
I know the current times are difficult. April found some alternative supplies the we were able to receive in a few days.Very helpful thank you.
Weve been using Reliable Paper for several years, and they are without a doubt the best vendor partner we have where paper products and disposable service ware are concerned. They have a great selection, are prompt with shipping and billing, and you can always reach a person for extensive help. Snow Potts has been our normal representative, and shes great. If she moves to North Carolina, well be trying to hire her.
Good morning, 8/28/2018We (Meridian) have been using Reliable Paper for 9-plus years and their service is on the money and their price will beat any company out there. I have to say there delivery is with in two days from when I place my order of supplies. My Contact person is Snow Pott and she has been a great help in items that are discontinued Snow, will contact us for an equal change. This doesnt happen often but when it does she has a plan too make sure I am covered for my monthly order!Thank youCarlos N.Site ManagerMeridian Services
I found this company by accident, but I am so glad i did. They consistently provide excellent service, delivery the orders promptly and have competitive pricing.
Snow and Reliable Paper have been wonderful to work with. Snow is always watching my back with pricing. She delivers superb customer service. I recommend Reliable Paper.
I have been a customer of Reliable Paper, Inc for over 4 years. No matter how large or small my order is my Personal Account Manager, Snow Potts, always answers my request immediately and takes care of my order. My order is delivered within 2 to 3 days which is helpful to me incase I have overlooked a certain supply. I feel that I can always rely on Reliable Paper. Thank you for being there. Jean Fox, KittyKind, Inc.
Great company! Very easy to work with.Customer service is top notch. A++++
Easy to deal with, great selection and service, and nearby to us.
Great Service and Jim and Deanna are always there to help you :)
Very professional. Went out of their way to fill the order.
They are selling hand sanitizer that they don’t even have. Then they try to stall the customer to wait until they get it. Bad business
Described product as cases, then sent boxes. Boxes where priced as cases.
Superior customer service and prompt delivery. We use them for all of our sampling cup needs!
Excellent customer service and pricing
Great customer service and fair pricing.
Charge my credit card without authorization
Great family company to work for!
Great service!