No high pressure sales tactics. Just told me what I needed and did their best to get me all the discounts they could. The employees made the difference and they did a good job.
Personal shoutout to Shawn and Preston who always take care of my car. Excellent service, very proficient, and appropriately priced. I used to dread getting my oil changed, but this location makes it so quick and easy. Wont go anywhere else.
Super friendly techs, great service, and very timely. I highly recommend going and seeing Jake if you need work done on your car!
I went in for an oil change 30 minutes before closing and Sean/Shawn took great care of my car! He went above and beyond and was transparent and accurate about what my car needed! I ended up needing a new battery, and even that was changed pretty quickly. Thank you for everything!! Will definitely continue to bring my car to this location!
These guys did an amazing job! They were very friendly and took time to talk to my son who had a lot of questions! Lol Will come to them every time I need an oil change!
Very detailed, professional, informative and knowledgeable! with a smile most helpful. The gentleman gave me the confidence in knowing what future work may need done. I certainly appreciated him.
Havolines is a great place to take your car for a quick and professional fix I would highly recommend to anyone who is looking to get your car fixed in a short amount of time
I went in for a oil change on my 2004 chevy trailblazer and Preston Jacob and Chris were very knowledgeable told me everything that was going on with my vehicle told me about the leak i have in my washer fluid reservoir my valve cover leak really pleased will definitely coming back
Went for oil change. Inquired about CV Axels I returned the following weekend work parts and everything was taken care of exactly on time at price quoted. Very pleased with Josh and his team
Can’t say enough about this place. They’re some of the nicest people and they truly care about every person that comes through. Every time I’ve come for an oil change my car is struggling and they talk me through everything and always take care of me. Will never go anywhere else!
The whole crew was awesome! Shawn made my experience pleasant as well. He even gave me a heads up about my brakes, something I wasn’t even aware that needed attention. I’ll definitely be back.
Preston and Chris were a great help!! Phenomenal service
On September 27th, I went to Havoline Lube Express in Acworth, GA. I have been using them for years between my old Honda Civic and my wifes Honda Accord. Usually no issues. Today, I came with my new Honda Pilot. I was told that a synthetic premium oil change would run about $90 to $100. Now mind you, the last time I came to this location for a synthetic premium oil change, the price ranged from $50 to $70. I took my business elsewhere. I took my business to CAPTAIN KLEEN SPEED LUBE. For $65, I got the same synthetic premium oil change, tire rotation, inspection report, and a free car wash. I think this review speaks for itself.
Quick courteous service. They check out everything and even made me aware of a recall on the tailgate of my F150
I have been here on two occasions. Both for emissions. Havent gotten an oil change here just yet. The price of an emission is 10 bucks. Cant beat that price anywhere. The wait was minimal. Has a decent waiting area with restroom and water. They have magazines and t.v. if you dont have your phone to keep you occupied. Employees were nice and helpful. Greeted me immediately upon arrival. I would definitely come here again and try the oil change.
Shawn and the team were really quick, really informative, and overall just great. Would definitely recommend them and will definitely return.
I stopped in for an oil change and they had me in and out in a matter of a few minutes. I would highly recommend giving these guys an opportunity to service your vehicle!
I had my oil changed this morning at this location. The technicians were so funny. They made me laugh the whole time I was there. They did a very thorough job, and the price was great. I was extremely happy with the service and will be using them from now on. Sandra was very informative and helpful as well.
Awesome experience, team was knowledge and friendly. Reasonable people and are willing to help answer any questions and provide a variety of services.
Great an fast an really kind an courteous
Josh and Shawn are incredible, I had my oil changed from a local competitor which ended up terrible, car was rattling and didn’t drive smooth stopped by Havoline on 92 Josh and Shawn showed me a my air filter was not fitted correctly and oil cap was not affirmed, they CORRECTED The problem I will be a returning customer as long as those guys are there can’t say thanks enough your work is Appreciated guys
The staff there was very friendly! They completed my oil change in under 40 mins. It wasnt expensive like some other places. The guy who did my oil change was upbeat and seemed like he wanted to be there! He gave me some good advice about my car. He didnt try to get me to spend more money. Overall, it was a great experience! Ill definitely be back!
I brought both my wifes car and then my own car and was in and out with both within 30 minutes (I live about 5 minutes away). The new manager, William, is both nice and professional and gave me a discount for bringing in both cars. Ive been going here for years and will continue doing so.
Great place, Great people, good hospitality!
Honest work at decent prices
Had a great experience. Thank you. Will return for sure.
Excellent customer service!! Sandy is amazing always pleasant. Will did my oil change, he did a great job, fast and efficient service!! Thank you and please continue the good work!
They changed my head gasket and corpacks very satisfied
Been going for years and the Best service and customer service. Love this place!
Very professional and great service
Very helpful. Quick oil change
Speedy, professional, courteous, and friendly, GREAT JOB
Super nice guys pointed out some issues I was having wrote everything down for me. But was a bit fogged on the price its always been 19.99 but it was 35 this time.
They go over and beyond to make sure the customer understands everything and leaves satisfied with the experience.
Great group of guys and very professional and detailed. They really care about their customers. I am happy with the service I received today 😀 .
It was a good experience
Sandy and Chris They took great care of me had one of the great experiences the whole time I was there they made me laugh and kept a smile on my face they really did a great job will be coming back thanks sandy and Chris really enjoyed u guys
This is by far the best place to take your car. I went in for an oil change, ended up getting my heat repaired on my car. My car heat went out two years ago and I been to two different mechanics and spent over $400 dollars trying to repair the heat. A switch that flicks back and forth when going from heat to air was stuck and the mechanic just flipped it and instant heat. I started crying, I could believe these men had fixed my car only about 20 minutes after Ive already seen two people. I told them, they have a customer for life. They are professional and know what they are doing. Im not going anywhere else.
The crew was very professional and efficient. Awesome job! Thank you!
Employees Sam and William were awesome. They told me what to keep an eye on in my engine, provided quick service and didnt try and sell me unnecessary things I knew I didnt need. Perfect service.
Been using them for years and they are amazing
Sandy, Steve, and Sam were wonderful! I was informed that I got the wrong oil last time and they fixed me up with the right stuff. All round great experience!
Great team and Sandy always delivers top shelf customer service!
They were short staffed, and had some unexpected complications-but they were very nice, updated regularly, and did a quick job once in the bay. Will definitely be returning to this location. Sandy, Sam, Will, Steve did a fantastic job!
Went in for an oil change; they told me to leave a 5 star review for $15 off my $25 oil change. Turned into an hour there and they charged me $89 for service I didnt ask for. Absolute thieves. STAY AWAY FROM THIS SHOP. Most 5 star reviews here are bought
Very quick service !
I have never felt so comfortable and welcome in a mechanic shop in my life. These employees were so sweet and understanding. They answered any questions I asked and even were so kind as to share their food with me. I will only be going here from now for any issues I have with my car. It was an honor to have my car worked on by them.
I’ve been going to this location for since 2008. They are always very fast, friendly and affordable. I don’t go anywhere else!
The new manager is very nice and helpful. Professional fast service. Overall great experience!!!
Sandy & Sam were excellent!! so wonderful and entertaining. absolutely would recommend coming here !
Great Staff!! Quick! I only go there for my oil changes. Their Awesome!❤🚗
Oil was very good quality and suggested certain type of better performance filter, I’m very happy with the experience every time I come here.
Guys are quick but do it right. Also put in a part I purchased. Other shops like firestone wont do it because of the warranty they say but its so they can charge you twice for the part besides the labor. They have changed my oil, transmission fuild, tail light bulb, fulsh the coolant system and put in a thermostat for me. Great service and quality work. Definitely my new shop for maintenance. Awesome crew!!!! Professional and courteous.
Excellent customer service
Excellent service
I dont want to talk about it.
Fast and reliable
I had an emergency issue with my brakes recently. No questions asked, the team took care of me. Steve, Todd and Sandy were truly amazing. I cant put into words how much I appreciate them. I trust this crew absolutely. Thank you!!!
Guys - thankyou! Great team and great experience today- you did great! Absolutely wonderfully done!
Very professional and got me in and out quickly!
Very friendly and fast service! Will definitely come back.
Angela, They were very friendly and prompt.
Very quick service - super nice people! Been going for years and will continue to come back.
Warm... welcoming....very informative.... you can tell they actually care about what’s best for your car... first time here .... and they have definitely lived up to their reviews..... this will definitely be my new car home !
Sandy and Sam were amazing so sweet and got me in and out!
The staff in placed at this location now are absolutely the best.. Prompt service, always smiling and going above and beyond for there customer.. Thank you Team! You guys ROCK!!!
I only went in for my emissions but got great and friendly service.
Came in for a quick oil change today. They got my vehicle in as quickly as possible, changed my oil, then called me with a few things they had noticed and informed me of the specials. When I declined the extra things, they did not push. One of the techs opened the door for me so I could get my kid in the car. It was fast, easy, and everyone was super nice. Totally would recommend this place
The nice young menn that waited on me were really helpful and nice and cordial. Even though they were shorthanded. Ill b back for sure
I would definitely go there again
Super slow. Untrained. Uncommunicative. Over an hour on an oil change. Didn’t have proper tools or equipment to do such a simple task.
Great service and very helpful employees, especially Justin. He was very informative and concerned with problems on the car, he carefully went over everything that was wrong and gave me a breakdown of cost and time to fix as he explained it to me. Would highly recommend him and this location to people I know.
Sandy was absolutely wondering, very nice and funny
Excellent service. I use them for all my vehicle needs.
I always have a great experience here and they are quick and efficient! Very friendly and have been using them for 6yrs.
My experience was great so was the staff
Sandy and Sam were great and showed excellent service
The service was Excellent!!! I can say the staff was very helpful and extremely knowledgeable about products and service for my vehicle. I will from now on only used this location! The staff even came to meet me at another location to check on my car after I left the site! I promise you won’t be dissatisfied. I drive a 1996 impala ss. And I don’t let many people service my vehicle. Extremely satisfied.
Great service! Great guys! Thanks I will return!
These guys are honest hard working and efficient.. Tym Stevie and Tony and his wife are sweet and good people. I got my brakes and rotor and oil changed in under 2 hours and they were slammed . Better than the Ford dealer we went to for years .. thank you guys for all your hard work .. I hope management and cooperate are taking good care of these people who are the face of Havoline.
The servicemen were very helpful. They explained what oil I needed and why. They were very helpful and gave me a discount because I was unaware of the type of oil that was needed for my car which would have been more than I could afford. But I know what to expect next time I go for my car to run at its best!
My experience here has been great. The mechanics were very helpful and informational!
Friendly staff and very quick service. Thanks guys
Jenn was super awesome and the prices are the I have seen so far. Jenn taught me a few things I also did not know about the maintenance of my car. I plan on returning since the people were nice and the prices are awesome.UpdateJenn has left here but the people are still very kind. I will still be coming to this place due to the prices and the awesome people.
Robbie and the crew were fantastic this morning. The normal upsell stuff but it was all honest and informative - I even got some bulbs because they were so kind.
Been going here for about 3 years.
Very friendly and helpful. Very knowledgeable about services and products. Very reasonable priced.
They are honest and they know what they are doing! I come here when needed an oil change and so do my parents. They have good prices here specially emissions only $10 you wont find that price around here. Usually an oil change takes 15 minutes and you are ready to go! Recommended place to go if looking for oil change or emission test. Me and my family will keep coming here. Came here today with a new car I bought and they gave a discount for bringing another car! Awesome place!!
I stopped by here last Friday after work and even with it being a Friday afternoon, I was in and out in no time! Everyone was friendly and answered all of my questions. They didn’t try to up sell me anything I didn’t need either which is nice. I will definitely be back!
THIS IS MY GO TO PLACE. EVERYONE THERE IS TERRIFIC, DEPENDABLE AND QUICK! IVE BEEN GOING HERE FOR YEARS FOR OIL CHANGES, AUTO REPAIRS, ETC., WITH MULTIPLE AUTOS. A+++++++++++++++++ THANKS TO: ANGEL; RAFAEL; TYM & TONY! AND EVERYONE ELSE THAT WORKS THERE. YOU GUYS ARE GREAT!
The guys at the location that I use are always professional and offer good service.
Fast service. Very polite! Thank you!
Great service and up front staff!
I used to go to the other location on Bells Ferry, but this is my spot now. The lady, who runs this location (Jenn Lamb) is currently on her back under my SUV checking the pressure on the spare and making sure its good. She doesnt play around about customer service. Hands down this is my go to location. I trust having my wife or daughter come here because theyre very honest.
Fast, friendly, and efficient!
Im a former employee. Ive watched a lot of corners get cut. Ive watched skid plates not be reinstalled, parts broken by employees and customers get told it was already broken and the shop charge them to fix the employees mistake. Ive seen customers lied to about what services do. Ive seen customers charged for services that didnt take place. Ive even witnessed improper fluids put into a car on purpose at the request of the manager with no regard on how it would effect the vehicles performanc. Ive witnessed price gouging. Ive seen rudeness and informality toward customers and Ive seen blatant disrespect and disregard for employees. Unsafe conditions as well. Pit with oil standing in it. Filters strode about. Tools laying all over the floor. I didnt even get what I was promised an hour to be paid. I also didnt get promised raises. The two managers robbie and justin clash when not on shift and try to one up each other. Justin was continously late and wrote people up for the same actions he himself took. I would not reccomend this store for employment or to take your vehicle to.
Taken my cars there three or four times. In and out quick. They were able to get off a stripped drain plug that couldnt. Clean waiting room, fast service, cameras and monitors to watch your car above and below, polite staff. Recommended.
Fast and thorough Oil Change! I get oil changes every 3 weeks as I drive about 4000 miles per month! I was shocked when my last one was done by 3 people in less than 10 minutes, at the Jiles location. I always recommend them. Great magazines but dusty waiting areas. Luckily youre not usually waiting that long during your service.