user
Appliance Direct Outlet
6345 GA-92 Suite 112, Acworth, GA 30102, United States
Appearance
Appliance Direct Outlet
Comments
Di
Review №1

Rather frustrating company to deal with. My husband bought a washer dryer set and within the month the dryer stops working. It took a week with back and forth emails for them to send me YouTube links on how to test which part of my dryer has quit working. Yes they do have good prices but rather aggravating having to deal with this long ordeal while you have a major appliance in your home that no longer works after about a month.

St
Review №2

I love refrigerators some random Asian guy Circa 2018, colorized

Ra
Review №3

Over all really happy with the value I received. I saw the same washer and dryer set for sale in lowes except a newer model for about double the price. Mario, and I didnt catch the other guys name, but I like to think it was Luigi, were very helpful during the buying process and install. I have done two loads and they work just fine. I think the dryer is a bit slow, but thats what to expect thease days from energy efficient models, I think. My favorite part was not having to move the units anywhere after I moved all of my belongings in just a few days ago. I took one star off because there was lint in the lint trap, and I didnt like touching someone elses lint. However, I probably will upgrade with them when I move and buy a house. I dont think Ill ever buy a brand new washer and dryer if I can avoid the expense so easily. I like that they guarentee the units for a good while. It helps me feel comfortable with my purchase.Ty!

I
Review №4

I was about to born out 16 baby dogs when I went to this store and threw them all up in the refrigerators. I also got a good deal buy 1 get 10 free! Thank you for your business.

Ta
Review №5

Marlo is very professional and informative. Their appliances, new and used, looked very nice and inexpensive but I really like my dryer so I asked them if they do repairs. They fixed my dryer in 1 day at a very affordable price! I’m impressed with this company and their employees and recommend them.Tammy

Am
Review №6

We were able to come and and check out what they had right away! We needed to get appliances immediately they were so helpful and I would recommend them for sure. Once everything was on the trailer we started to drive off and they caught us driving away and even tied our appliances better so they wouldn’t fall off! Thank you all so much God bless!

Mi
Review №7

My dryer is working fine!

Ka
Review №8

Twice, I have been in an emergency situation and these guys have rescued me. Affordable, next day delivery. They are careful when coming to your home, making sure not to hit walls. Beyond quality appliances! My clothes have never been so clean and my food is ice cold. Thank you again, can’t wait to finish the kitchen now!

Li
Review №9

Best service ever!!!! Got approved and delivery in same day. Amazing!!! Thank you for making this painless.

Je
Review №10

Great experience. I was not thinking when I bought a dryer from them. Turns out I needed a gas dryer and I had them bring me a electric one. They let me know and said they can look at my old dryer to see what was wrong with it. They quickly found the problem and fixed it on the spot. They were professional and quick. They did a fantastic job. Would highly recommend them.

Le
Review №11

During the Fourth of July holiday my fridge went out on me and I contacted the owner and his wife early Monday morning online .. Because I’ve already done business with them in the past brought a washer and dryer back in January same experience...They had me in the store within two hours picked out my refrigerator and had it delivered to my home and install by 3 PM that same day excellent customer service ....Very professional very courteous will definitely do business with them again

mi
Review №12

Very professional, from my inquiries to very fast delivery and best of all was the price point. I bought washer dryer, stove, dishwasher and fridge.

si
Review №13

The experience with this company was exceptional! From the purchase of my washer and dryer to the delivery, Katissa was welcoming without being over bearing and she stayed in constant communication with me until delivery was complete. Insuring that all my request were met. Thank you for going above and beyond with great customer service and a awesome shopping experience!

As
Review №14

The husband and wife duo was very responsive and punctual for helping me fight the best set for the awesome price. The set was like new and reasonable! I have done business with them in the past and continue to come back as long as I need appliances.

Ja
Review №15

Quick, reliable and great price. Warranty for my products is for 6 months. Set looked brand new almost, and they installed quickly. Friendly service

To
Review №16

Karissa was great to answer all my questions. They were able to deliver within two days! Rahim was very professional at the install and made sure everything was just right. So glad they hauled off our old units as well!

Mo
Review №17

Clean and easy process friendly

Je
Review №18

I’m really happy with the whole process. The customer service was superb and the price was great as well. Thanks guys

Ke
Review №19

These guys have great choices and quality products with warranties! They were incredibly prompt, professional, knew exactly what they were doing. They had all the tools and equipment for a successful installation. Highly recommended. I never leave a review good or bad, but these guys deserve one. Don’t be afraid, hit them up for your appliance needs!

Be
Review №20

Great deals, friendly service, and everything comes with a warranty! Will definitely be back for future appliance needs!

De
Review №21

Very nice family owned business! Great prices! Highly recommend and will return to get a washer and dryer set!

Ti
Review №22

Found this place on Facebook Marketplace and I was desperate for a washer and dryer as mine had recently kicked the bucket. The pictures showed sparkly clean, used appliances. Inside and out! This place was 45 minutes away from us but I am so glad I made that trip! Very friendly and answered all my questions. Plus, you cant beat the 6 month warranty! Very pleased with my new washer and dryer set! Highly recommend this place to anyone!

Ch
Review №23

5 stars 5 stars 5 starsThis place is awesome!Good quality. GREAT price points!Will suggest and use this place again!!

Ma
Review №24

These guys are awesome. They were very helpful and even fixed my laundry room door for me😁! I will definitely recommend them!

Ge
Review №25

Easy approval. Easy delivery. Great quailty. Thank you. 😁💛☺😇

Me
Review №26

What a pleasure it was to do business with the honest, educated folks here at Appliance Direct!I highly recommend you check out their inventory when shopping for any kind of appliance. I’ll be back!

kr
Review №27

I can not say enough about the service we received from everyone at Appliance Direct. It is so refreshing to experience outstanding customer service. Communication was swift. And most importantly, they stood behind their products.

Er
Review №28

I purchased a washer/dryer set from Appliance Direct and within 48 hrs it blew a fuse. The owner replaced the set within a week. The new washer had instructions plastered on it that did not belong to its particular brand. The new dryer had blue stains on the inside. (Im guessing blue jean stains)Shortly after using the washer, we noticed clothes coming out with brown stains that they did not have going into the washer. And, the blue stains from the inside of the dryer began bleeding out onto our white clothes and linen. (which have been destroyed)When I called them, their number had changed. I contacted the financing company to get their updated contact. After doing so, I left 3 voicemails and no one returned my call. I contacted the number on my warranty certificate and sent an email. Still no response.(2) Faulty washer/dryer sets, (1) company who does not respond even if you are within your warranty period, stay away. Pay a few extra dollars to get your product brand new. We loss money and are stuck with a product that we can not use.

Ke
Review №29

Excellent experience! Their prices and selections are great💜 They offer financing as wel, we love our set we just purchased. They also offer warranties with your purchase. I would definitely purchase through them again and recommend their services. Great husband and wife duo! Thank you Katissa for all of your help with our purchase 💜💜💜💜

Ju
Review №30

It was a real pleasure buying from Appliance Direct! They were very accommodating and extremely professional. I am a very satisfied costumer!!!

Fu
Review №31

They are great!!! They were on time, progressional, and got everything installed in less than an hour. I love my like new appliances! Thanks guys!

Ka
Review №32

The guys were very professional, appliances are in great condition, clean, WARANTY, and greatly priced! They will come install the appliances and test it before leaving!Definitely will recommend to my family and friends!

ch
Review №33

Had a dryer delivered. Works great. Will recommend.

Kh
Review №34

Great company, great prices, I had a problem that my electrician caused but they came out and didn’t complain and was gracious.Well definitely use again I purchased a stackable set and it works fine!

Je
Review №35

Great and super fact customer service. Had a great washer and dryer set next day and am super satisfiy

Na
Review №36

Thank you so much!! You were great, super responsive and helpful. The choice, purchase and delivery was a breeze!!

Ka
Review №37

Wonderful staff and well knowledgeable. Great customer service and deals. Also offers financing. A plus plus ☺

tr
Review №38

Good guys even squeezed me in for delivery last minute

Ro
Review №39

Do not buy from this place. My set never worked correctly they took the washer and gave me one dented up that doesnt match the dryer. This washer bangs all over the place as did the first one. The dryer buzzes every 2 mintues, they said they fixed it. Still does it. $400 for a used set is a fair price to pay if it works!!! Here I am having to buy another set 5 maths later. They should NOT be in business

As
Review №40

For a second I thought this was where the I love refrigerators guy was but I was wrong.

Je
Review №41

Great experience at a great price! Would buy from again!

za
Review №42

Fair prices

Information
31 Photos
42 Comments
4.8 Rating
  • Address:6345 GA-92 Suite 112, Acworth, GA 30102, United States
  • Site:http://theappliancedirect.com/
  • Phone:+1 678-264-6363
Categories
  • Appliance parts supplier
  • Appliance store
  • Appliance repair service
  • Appliances customer service
  • Kitchen furniture store
  • Kitchen supply store
  • Laundry service
  • Refrigerator store
  • Used appliance store
  • Washer & dryer store
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:10AM–4PM
  • Thursday:11AM–2PM
  • Friday:Closed
  • Saturday:10AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations