They order parts and do returns with no problem at all.

Rented a wheel hub kit Master kit Bokts to hold gage together are to short to asy the horse shoe pulling device boots need to be 3 1/2 -4 long not a 1/2 ??.

Good customer experience. Will definitely go back.

Called before hand to make sure they had what I needed. They did and I got the price. Went in a bought the item. Easy...

Great friendly service. Ive never been in here and had a bad experience.

Always great service with Ray Lehr. One of your best employees.

The wait is short time in line ..Help me ordered my car part asking some questions about my car... to get the right part..Check me out sending me out the door very quickly..

Very helpful staff . Ordered my part at noon and it was ready by 7am the next day

Got a part for my dad. Helpful.

This was one of the best places to get help in all your mechanic needs.

Would give it 4 but they dont always have what I need

AutoZone has a large selection of everything Ive needed at the time including several types and prices of OEM replacement parts.

Friendly staff, great customer service and great prices too.

Oh great employees very knowledgeable

Matt was very helpful I appreciate he very much he needs a raise

I bought 4 gallons of auto zone brand antifreeze for my car thinking it will save my radiator but instead it literally froze solid inside my car. I had my wife call them about it because I had to work and the fellar that answered the phone tried to argue with her and told her that maybe you should have sent your husband to get antifreeze instead his exact words. I dont think this is appropriate behavior for an employee and I will never use auto zone again. I will continue to use OReillys auto part store instead. At least they try to help fix the problem not argue with you about it

Deedee is a great she helped me out in a big way thanks Deedee your awesome.

Fast and great service

Got parts for the car. I need it fixed. Great service.

Great knowledge and service.

Great service. Went to have my battery tested after needing a jump. Was able to get it tested and a new battery installed in 20 mins.

I never like going to the S1st store,because theres always a river in the parking lot.

Nice people. They let me use their device that decodes the check engine light.

Team was awesome! Special thanks to John P. and Ray L. They came out and personally resolved our issue. First rate!

We received excellent assistance when my car battery died. Got a great price and they installed it. I highly recommend Auto Zone.

Great place to buy cheap auto parts that the company stands behind there parts

They are always so helpful. My experience has been that they go up and beyond with their customer service. They have decent prices too.

Fast and friendly staff. Got in and out with my auto needs with no problem.

Super helpful and knowledgeable, lots of tips too. Do recommend.

Great customer care

Good easy to find products at a decent price.

Everyone who has helped me here has been very knowledgable and polite. The service is almost always very quick and 90% of the time they have what i need on hand. Great store, great location and great staff!

Nice knowledge people at the door.

Great service. I wasnt sure what I was needing and the sales staff acted more then happy to go out to the vehicle and look to see what I needed. I will for sure be back.

Buying car parts is often a game of who has the cheapest price. Occasionally I can find a great deal online, but most of the auto part stores charge about the same price, for the same parts. I keep going to Autozone, not just because their prices are in line with the others, but their service is what sets them apart. I consistently get the right part, helpful/knowledgeable advice, and remarkable customer service. Shane at the S 1st store in Abilene was the most helpful technician I have spoken with in a long time. He clearly has a background in auto mechanics, and it makes me continue to choose to buy my parts at Autozone.

Harvey was extremely helpful! He helped me pick out products and replace a bulb on my blinker. Actually… He was the only pursing working! When he went back inside to get the correct screwdriver to change my bulb, he had to wait on other customers because the rest of the staff or sitting around doing absolutely nothing! It’s a shame when you have a hard-working employee that is taken advantage of!I give him five stars and the rest of the staff zero!

Went to go get cab air filter was fast and very nice !!!!

Found what i needed. Ordered online for pickup. Very quick to respond and get order ready.

4 great service and knowledgeable service employees theyre very helpful

They where vary good at what they helped out with my car and we got what we needed to know about my car and what was going on with it

Great customer service.

Great service, knowledgeable people.

Only gave 4 stars because I didn’t receive my Veterans Discount... #MARINEWARVETERAN

Great,kinda slow but helpful

Chad was absolutely amazing! Having a difficult day and with my car problems. I called and asked for certain parts he pulled them aside and even had more ready when i got there. He didn’t even know i was coming in! That’s truly amazing customer service! He was cracking jokes when he could tell i was having a rough day! Thank you Chad for making it a good experience!

Of all the auto store chains I like them the most! I also only use pennzoil so what do I know

Very knowledgeable staff, and friendly to boot!

Went in after I called for a power steering gearbox, arrive there, and they say they dont have it afterwards. Very unprofessional service. If you dont know what part to even look for find a different job. Would rather go to advanced auto parts.

Organized and very helpful staff

Went in and got my parts and the lady was helpful and good service. How ever there is a older gentleman that wirks here that doesnt deserve to be working here due to the way he was popping off to customers about wearing mask. I was wearing one but the guy has no right talking TRASH to customers like he was popping off.

We were looking for lug nuts and Jacob helped us! He was efficient, personable, and got us what we were looking for without any problems. Great employee!

My dad had a good experience but he was helped first, when other hispanic and black customers were there long before. Neither of us thought that was right at all. This is not the 1920s. I dont know if they were already helped and waiting on a part to be given to them or what, but Ive seen a past review about race being used as a way of picking whos helped first, so I hope that isnt what happened. I dont remember who helped us, either.

Good parts fast shipping

I am still in the learning stage for my car, and thank goodness Harvey was so nice and helpful. Fixed me right up and prevented such a nightmare with just a simple radiator cap. Thanks again to Harvey.. Your the best!

Walked in, wasnt to busy. Picked out the high mileage oil for my car, paid and walked out. Easy peasy.

Super busy when I went in and didnt mention I could get a oil filter with a 5 gallon of oil purchase, mabey because it was busy. Been here before and had good times but when its busy its a different atmosphere.

Great experience

I had to buy a headlight bulb. A young lady waited on me. She was very efficient a d found what I needed in no time. She went above a d beyond by installing for me. She did a great job and even told me how to get the crud off my car battery with Coke and a toothbrush. This was great Customer Service.

The people that work there are phenomenal. My wife and I were 2 and half hours in on a 5 hour trip and our battery died. We stopped and bought a battery but didn’t have the tools to put it in. It was 9:50 and they close at 10 and Chad was nice enough to install the battery for us. They didn’t have to do that for us but they did. Couldn’t be more thankful for them.

The customer service was great. I had a problem with my car remote. A employee helped me from the start to finish. They help with no questions asked. Great people to have help you. I visited the location on South 1st.

Real knowledgeable and helpful workers, seriously this is where you wanna go when you got a question about your vehicle.

Do not waste your time here. Guy who tested our battery was just rude. He didnt want to help at all then got mad when we were giving him our info because he wasnt understanding us. Called the manager and he didnt really care.

Matt S was super knowledgeable and helpful

They were extremely helpful and friendly. Today was the day of dead batteries and they had what i needed and got me taken care of. Was able to get exactly what i needed today. Got a brand new battery and car was taken care of. Always happy to visit this facility.

Very helpful service you can go in this place and walk out with exactly what you need and a smile on your face and they have a smile on their face while theyre serving you so I would recommend this place to anyone I ever know pretty much anything you need if not that can get it they also have leftover stuff that may be free since youre lucky enough you might get something free prices are lower than most other places like OReillys or Pep Boys or any other automotive store reason I gave you five stars fantastic store

Had what I needed and put wiper blade on

Good auto store

Staff was awesome and helpful

Staff member was very kind. Knowledgeable I what I asked his help in. I will go back again.

We stopped here on our way back home with brake issues and we had a great experience with their customer service.

Friendly folks here. Very knowledgeable. Thanks for the great help and advice. Highly recommend

I went to the auto zone on Treadaway to get a bulb for my trailer and headlight for my truck. Marcus helped me and went above and beyond what he had to do. He offered to put both bulbs in. My truck was not an easy task, but he did it, it was so hot, he was very nice and professional!! 5 stars!

This is an amazing store. They are very helpful and understanding. Great customer service.

Great customer service the guy Ray to help me out seem like he knew exactly what he was talking about very helpful and diagnose my issues with my vehicle matter fact my problems were fixed before I even left the parking lot definitely would recommend anyone to go there the one location of South 1st in Abilene Texas

Great services. A 1 service Mr. Harvey has the best customer service I have ever came in contact with. I left the store in tears because that was the best customer service I ever receive. I being dealing with Auto Zone for years, from Mississippi to Louisiana to southeast Texas and Houston and West Texas. But today I was overjoyed with the service I received.

Very slow service & not very Knowledgeable !

Very rude and couldnt answer my questions and didnt care to! Guess wont be coming here again! Shame to, been doing business with them for the past 20 years or so...

Extremely helpful staff! Got us the parts we needed in a timely manner, and helped us with a free engine check which they then broke down and explained the results incredibly well! Highly recommend!!

Slow

Do not go here, go to advance auto parts on ambler! these people have the worst attitude and the rudest place I have ever walked into to buy auto parts I will never go back in here! the younger guy in the red shirt I believe his name is Chad just rude from the moment I walked in the door he looked up and told me to hurry up. I have been in the automotive business for over 30 years I know a lot of people and word-of-mouth is the best advertisement you could ask for and believe me I will be telling everyone about my experience in this store!Thank youT.w.

Great place to buy auto parts. Exchanges or returns are easily accepted, even without a receipt. I recommend it.

It was ok. Just didnt know prices go up in a week. But its a good place to get your parts. Thanks

Friendly & helpful service..answered my questions & explained things so I could understand the car talk.

Well stocked with helpful staff.

Staff is always polite and knowledgeable!

U know

Compared to the auto zone in Pearland this one is near identical and I would like to recognize them for there helpfulness and superior customer service. You guys are great and you deserve every bit of recognition. Thank you!

The BEST...always helpful and courteous. Wipers purchased AND installed.

I dont like autoz one. The employees dont know what they are talking about most the time. I dont think they hire master mechanics like I suspect oreilleys does. Bottom line: if you see an oreilleys go there instead.

Great staff. Very friendly and helpful.

They always have what Im looking for

Very nice and helpful staff

Outstanding service. Drive across town just for these guys.

Great parts anytime

Same as always. Big box auto parts. Nothing to get excited about.

They need workers with better customer service and who are knowledgeable about the store and automobiles there are to many workers just standing around

They always have the part or parts that I need. The one thing that they need to improve is the number of cashiers. Other than that, I love AutoZone!

Great services. Guys know what there talking about and helpful.

Most staff are knowledgeable and helpful. But occasionally run across some that are clueless, but its easy to tell. Overall good quality parts at fair prices.

The staff there were rude and laughed when a disabled woman had to carry out two large boxes by herself the employees that brought the boxes up used a cart. The employees did not offer help at all.